Review articleAssessment of Youth-Friendly Health Care: A Systematic Review of Indicators Drawn From Young People's Perspectives
Section snippets
Inclusion and exclusion criteria
We included any study of young people (10–24 years of age) that focused on measuring their satisfaction or experience of health care or any study measuring their views on the adolescent friendliness of services. Exclusion criteria were studies outside the target age group, studies focused on the outcome but from the perspective of others, or studies of the evaluation of youth-friendly interventions. Both quantitative and qualitative studies with any type of design were included. The search was
Study selection
The database searches yielded 1,044 potential titles and abstracts pertaining to studies of young people's views about their experience of health care and a hand search and contact with authors provided five additional studies. This was reduced to 884 titles after removing duplicates, and further reduced to 62 after applying the exclusion criteria to the abstracts. Review of these articles resulted in exclusion of a further 40 studies because they did not include indicators that related to
Discussion
This systematic review has identified those aspects of health care that are most important to young people. Four constructs (satisfaction with care, experience of care, quality of care, and patient-centered care) were identified, across which there was striking commonality of domains that described and measured young people's views of adolescent-friendly health care. Our major finding is that eight domains stood out as central to young people's experience of adolescent-friendly care. These
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