The people make the place

B Schneider - Personnel psychology, 1987 - Wiley Online Library
A framework for understanding the etiology of organizational behavior is presented. The
framework is based on theory and research from interactional psychology, vocational …

Organizational climate and culture

B Schneider, MG Ehrhart… - Annual review of …, 2013 - annualreviews.org
Organizational climate and organizational culture theory and research are reviewed. The
article is first framed with definitions of the constructs, and preliminary thoughts on their …

The ASA framework: An update

B Schneider, HW Goldstiein, DB Smith - Personnel psychology, 1995 - Wiley Online Library
In 1987, B. Schneider proposed a person‐oriented model of organizational behavior based
on the proposition that it is the collective characteristics of people who define an organization…

Creating a climate and culture for sustainable organizational change

B Schneider, AP Brief, RA Guzzo - Organizational dynamics, 1996 - Elsevier
BENJAMIN SCHNEIDER ARTHUR I? BRIEF RICHARD A. GUZZO t happens all too often. A
company introduces changes with high expectations of improving performance. When the …

Employee and customer perceptions of service in banks: Replication and extension.

B Schneider, DE Bowen - Journal of applied Psychology, 1985 - psycnet.apa.org
… One focus of the present study was a replication of the relationships discovered by Parkington
and Schneider (1979) and Schneider et al. (1980). It was hypothesized that the earlier …

On the etiology of climates

B Schneider, AE Reichers - Personnel psychology, 1983 - Wiley Online Library
A review of some of the conceptual and methodological progress that has been made in the
area of climate research is presented. A discussion of current thinking on the etiology of …

Personal factors in organizational identification

DT Hall, B Schneider, HT Nygren - Administrative science quarterly, 1970 - JSTOR
This is a study of the personal dynamics of the process of organizational identification in the
US Forest Service, an organization noted for the high degree of organizational identification …

The service organization: climate is crucial

B Schneider - Organizational dynamics, 1980 - Elsevier
These results may be summarized as follows: When branch employees perceive a strong
service orientation in their branch, the customers of those branches report not only that they …

Linking service climate and customer perceptions of service quality: Tests of a causal model.

B Schneider, SS White, MC Paul - Journal of applied Psychology, 1998 - psycnet.apa.org
… matrices are available on request from Benjamin Schneider). … Benjamin Schneider's
contributions are based on a University … should be addressed to Benjamin Schneider, Department …

The meaning of employee engagement

WH Macey, B Schneider - Industrial and organizational Psychology, 2008 - cambridge.org
The meaning of employee engagement is ambiguous among both academic researchers
and among practitioners who use it in conversations with clients. We show that the term is …