Fueled by public incidents and growing evidence of deficiencies in care, concern over the
quality and outcomes of care has increased in both the United Kingdom and the United States. …

This book analyses changes which have occurred in the organization and management of
the UK public services over the last 15 years, looking particularly at the restructured NHS. The …

The last two decades have seen a shift in public services organizations from hierarchies to
networks. Network forms are seen as particularly suited to handling ‘wicked problems'. We …

Two qualitative studies in the UK health care sector trace eight purposefully selected
innovations. Complex, contested, and nonlinear innovation careers emerged. Developing the …

As governments and public service organizations across the globe engage in strategies of
institutional and organizational change, it is timely to examine current developments and a …

<p>There has been increased interest in the UK in network-based modes of organizing in
the public services, as opposed to markets or hierarchies. One supposed advantage of the …

The purpose of this descriptive, co-relational and cross-sectional study was to gain a better
understanding of the relationships between job satisfaction and organizational commitment …

This article explores and extends the concept of hybridity to understand current changes in
public services organizations, notably as seen from an organizational studies perspective. …

Hierarchies, markets and networks have been described as three alternative styles of organizing,
each of which may call for distinctive managerial orientations and styles. The question …

This article illustrates how distributed change agency can implement complex organizational
changes in the absence of formal management plans, roles, and structures. Distributed …