[HTML][HTML] Out-of-hours care in western countries: assessment of different organizational models

L Huibers, P Giesen, M Wensing, R Grol - BMC health services research, 2009 - Springer
Background Internationally, different organizational models are used for providing out-of-hours
care. The aim of this study was to assess prevailing models in order to identify their …

Safety of telephone triage in out-of-hours care: a systematic review

L Huibers, M Smits, V Renaud, P Giesen… - … journal of primary …, 2011 - Taylor & Francis
Objective.Telephone triage in patients requesting help may compromise patient safety,
particularly if urgency is underestimated and the patient is not seen by a physician. The aim was …

Safety of telephone triage in general practitioner cooperatives: do triage nurses correctly estimate urgency?

P Giesen, R Ferwerda, R Tijssen… - BMJ Quality & …, 2007 - qualitysafety.bmj.com
Background: In recent years, there has been a growth in the use of triage nurses to decrease
general practitioner (GP) workloads and increase the efficiency of telephone triage. The …

After-hours care in the United Kingdom, Denmark, and the Netherlands: new models

R Grol, P Giesen, C van Uden - Health affairs, 2006 - healthaffairs.org
There are indications that after-hours care in some countries is of poor quality. European
after-hours care is shifting away from individual and group practices with local after-hours call …

Quality of after-hours primary care in the Netherlands: a narrative review

P Giesen, M Smits, L Huibers, R Grol… - Annals of Internal …, 2011 - acpjournals.org
Many Western countries are seeking an organizational model for after-hours primary care
that is safe, efficient, and satisfactory for patients and health care professionals. Around the …

The development and performance of after-hours primary care in the Netherlands: a narrative review

…, E Keizer, M Wensing, G Westert, P Giesen - Annals of internal …, 2017 - acpjournals.org
In many Western countries, hospital emergency departments are overcrowded, leading to
the desire to strengthen primary care, particularly after hours. To achieve this goal, an …

Patients either contacting a general practice cooperative or accident and emergency department out of hours: a comparison

P Giesen, E Franssen, H Mokkink… - Emergency Medicine …, 2006 - emj.bmj.com
Introduction: Lack of collaboration between general practice (GP) cooperatives and accident
and emergency (A&E) departments and many self referrals may lead to inefficient out-of-…

Validity of telephone and physical triage in emergency care: the Netherlands Triage System

Y Van Ierland, M van Veen, L Huibers, P Giesen… - Family …, 2011 - academic.oup.com
Background. Due to emergency care overcrowding, right care at the right place and time is
necessary. Uniform triage of patients contacting different emergency care settings will …

Nurse telephone triage: good quality associated with appropriate decisions

L Huibers, E Keizer, P Giesen, R Grol… - Family …, 2012 - academic.oup.com
Background Triage at out-of-hours GP cooperatives (GPCs) is aimed at determining medical
urgency and guiding decisions. Both medical knowledge and communication skills are …

[PDF][PDF] Development of out-of-hours primary care by general practitioners (GPs) in The Netherlands: from small-call rotations to large-scale GP cooperatives.

C Uden, PHJ Giesen, JFM Metsemakers, RPTM Grol - 2006 - repository.ubn.ru.nl
BACKGROUND: Over the last 10 years, care outside office hours by primary care physicians
in The Netherlands has experienced a radical change. While Dutch general practitioners (…