Appointment scheduling in health care: Challenges and opportunities

D Gupta, B Denton - IIE transactions, 2008 - Taylor & Francis
Appointment scheduling systems are used by primary and specialty care clinics to manage
access to service providers, as well as by hospitals to schedule elective surgeries. Many …

Which patients miss appointments with general practice and the reasons why: a systematic review

J Parsons, C Bryce, H Atherton - British Journal of General Practice, 2021 - bjgp.org
Background Missed GP appointments have considerable time and cost implications for
healthcare services. Aim This systematic review aims to explore the rate of missed primary …

The applications of PROs in clinical practice: what are they, do they work, and why?

J Greenhalgh - Quality of Life Research, 2009 - Springer
Background Precisely defining the different applications of patient-reported outcome
measures (PROs) in clinical practice can be difficult. This is because the intervention is …

Why don't patients attend their appointments? Maintaining engagement with psychiatric services

AJ Mitchell, T Selmes - Advances in psychiatric treatment, 2007 - cambridge.org
Patients miss about 20% of scheduled appointments for mental health treatment, almost
twice the rate in other medical specialties. Up to 50% of patients who miss appointments …

The effectiveness of outpatient appointment reminder systems in reducing no-show rates

A Parikh, K Gupta, AC Wilson, K Fields… - The American journal of …, 2010 - Elsevier
BACKGROUND: Patients who do not keep physician appointments (no-shows) represent a
significant loss to healthcare providers. For patients, the cost includes their dissatisfaction …

[HTML][HTML] Primary healthcare needs and barriers to care among Calgary's homeless populations

DJT Campbell, BG O'Neill, K Gibson, WE Thurston - BMC family practice, 2015 - Springer
Abstract Background Despite Canada's universal healthcare system, significant barriers
impede individuals experiencing homelessness from accessing health services …

Prospective randomized controlled trial using telemedicine for follow-ups in an orthopedic trauma population: a pilot study

V Sathiyakumar, JC Apfeld… - … of orthopaedic trauma, 2015 - journals.lww.com
Objectives: To compare patient satisfaction between telemedicine and in-person follow-up
appointments for orthopedic trauma. Design: Prospective randomized controlled trial (pilot …

Using no-show modeling to improve clinic performance

J Daggy, M Lawley, D Willis, D Thayer… - Health informatics …, 2010 - journals.sagepub.com
'No-shows' or missed appointments result in under-utilized clinic capacity. We develop a
logistic regression model using electronic medical records to estimate patients' no-show …

[HTML][HTML] Machine learning approaches to predicting no-shows in pediatric medical appointment

D Liu, WY Shin, E Sprecher, K Conroy, O Santiago… - NPJ digital …, 2022 - nature.com
Patients' no-shows, scheduled but unattended medical appointments, have a direct negative
impact on patients' health, due to discontinuity of treatment and late presentation to care …

Overbooked and overlooked: machine learning and racial bias in medical appointment scheduling

M Samorani, SL Harris, LG Blount… - Manufacturing & …, 2022 - pubsonline.informs.org
Problem definition: Machine learning is often employed in appointment scheduling to
identify the patients with the greatest no-show risk, so as to schedule them into or right after …