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Annals of Family Medicine 1:134-143 (2003)
© 2003 Annals of Family Medicine, Inc.
doi: 10.1370/afm.23

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Review

Defining and Measuring Interpersonal Continuity of Care

John W. Saultz, MD

Department of Family Medicine, School of Medicine, Oregon Health & Science University, Portland, Ore

CORRESPONDING AUTHOR John W. Saultz, MD Department of Family Medicine Oregon Health & Science University 3181 SW Sam Jackson Park Rd Portland, OR 97239-3098 saultz{at}ohsu.edu

ABSTRACT

BACKGROUND In an effort to learn more about the importance of continuity of care to physicians and patients, I reviewed the medical literature on continuity of care to define interpersonal continuity and describe how it has been measured and studied.

METHODS A search of the MEDLINE database from 1966 through April 2002 was conducted to find articles focusing on the keyword "continuity of patient care," including all subheadings. Titles and abstracts of the resulting articles were screened to select articles focusing on interpersonal continuity in the physician-patient relationship or on the definition of continuity of care. These articles were systematically reviewed and analyzed for study method, measurement technique, and research theme.

RESULTS A total of 379 original articles were found that addressed any aspect of continuity as an attribute of general medical care. One hundred forty-two articles directly related to the definition of continuity or to the concept of interpersonal continuity in the physician-patient relationship. Although the available literature reflects little agreement on how to define continuity of care, it is best defined as a hierarchy of 3 dimensions; informational, longitudinal, and interpersonal continuity. Interpersonal continuity is of particular interest for primary care. Twenty-one measurement techniques have been defined to study continuity, many of which relate to visit patterns and concentration rather than the interpersonal nature of the continuity relationship.

CONCLUSIONS Future inquiry in family medicine should focus on better understanding the interpersonal dimension of continuity of care.

Key Words: Continuity of patient care • primary health care • physician-patient relations




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TRACK Comments:

Read all TRACK Comments

Continuity and the Future of Family Medicine
Larry A Green
Annals of Family Medicine, 3 Oct 2003 [Full text]
"The Real Face of Continuity"
Bruce Bagley
Annals of Family Medicine, 12 Oct 2003 [Full text]
Very Long Term Continuity
Lucy M. Candib
Annals of Family Medicine, 26 Nov 2003 [Full text]
Re: Very Long Term Continuity
John W. Saultz
Annals of Family Medicine, 2 Dec 2003 [Full text]



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