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Research ArticleOriginal Research

Impact of Individual and Team Features of Patient Safety Climate: A Survey in Family Practices

Barbara Hoffmann, Carolin Miessner, Zeycan Albay, Jakob Schröber, Katrin Weppler, Ferdinand M. Gerlach and Corina Güthlin
The Annals of Family Medicine July 2013, 11 (4) 355-362; DOI: https://doi.org/10.1370/afm.1500
Barbara Hoffmann
Institute of General Practice, Goethe, University Frankfurt, Germany
MD, MPH
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  • For correspondence: hoffmann@allgemeinmedizin.uni-frankfurt.de
Carolin Miessner
Institute of General Practice, Goethe, University Frankfurt, Germany
MPH
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Zeycan Albay
Institute of General Practice, Goethe, University Frankfurt, Germany
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Jakob Schröber
Institute of General Practice, Goethe, University Frankfurt, Germany
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Katrin Weppler
Institute of General Practice, Goethe, University Frankfurt, Germany
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Ferdinand M. Gerlach
Institute of General Practice, Goethe, University Frankfurt, Germany
MD, MPH
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Corina Güthlin
Institute of General Practice, Goethe, University Frankfurt, Germany
PhD
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The Article in Brief

Impact of Individual and Team Features on Patient Safety Climate: A Survey in Family Practices

Barbara Hoffmann , and colleagues

Background This analysis of more than 2,100 questionnaires evaluates the impact of different individual and practice features on perceptions of the safety climate--shared employee perceptions of the priority of safety at an organization--in German primary care practices.

What This Study Found Though the family practice safety culture is positive overall, health care professionals' use of incident reporting and a systems approach to errors is fairly rare. The safety climate as perceived by doctors and health care assistants is not significantly influenced by individual and practice team characteristics. Participation of the whole practice team in the survey has a positive influence on safety climate, and doctors have more positive perceptions of 4 of the 7 climate factors evaluated than health care assistants.

Implications

  • The authors call for German primary care doctors and health care assistants to learn more about the causes of errors and adopt a systems approach to patient safety incidents in order to learn from past errors.

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