Clinician Response to Patient Emotion: Impact on Subsequent Communication and Visit Length

1Division of General Internal Medicine, Department of Medicine, Johns Hopkins School of Medicine, Baltimore, Maryland

2Berman Institute of Bioethics, Johns Hopkins University, Baltimore, Maryland

3Department of Health, Behavior & Society, Bloomberg School of Public Health, Johns Hopkins University, Baltimore, Maryland

4Welch Center for Prevention, Epidemiology and Clinical Research, Johns Hopkins University, Baltimore, Maryland

1Division of General Internal Medicine, Department of Medicine, Johns Hopkins School of Medicine, Baltimore, Maryland

1Division of General Internal Medicine, Department of Medicine, Johns Hopkins School of Medicine, Baltimore, Maryland

5Division of General Internal Medicine and Geriatrics, Oregon Health and Science University, Portland, Oregon

1Division of General Internal Medicine, Department of Medicine, Johns Hopkins School of Medicine, Baltimore, Maryland

5Division of General Internal Medicine and Geriatrics, Oregon Health and Science University, Portland, Oregon

6Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, Oregon