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Research ArticleOriginal Articles

Medical Home Transformation: A Gradual Process and a Continuum of Attainment

Leif I. Solberg, A. Lauren Crain, Juliana Tillema, Sarah Hudson Scholle, Patricia Fontaine and Robin Whitebird
The Annals of Family Medicine May 2013, 11 (Suppl 1) S108-S114; DOI: https://doi.org/10.1370/afm.1478
Leif I. Solberg
1HealthPartners Institute for Education and Research, Minneapolis Minnesota
MD
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  • For correspondence: Leif.I.Solberg@HealthPartners.com
A. Lauren Crain
1HealthPartners Institute for Education and Research, Minneapolis Minnesota
PhD
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Juliana Tillema
1HealthPartners Institute for Education and Research, Minneapolis Minnesota
MPA
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Sarah Hudson Scholle
2National Committee for Quality Assurance, Washington, DC
MPH, DrPH
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Patricia Fontaine
1HealthPartners Institute for Education and Research, Minneapolis Minnesota
MD, MS
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Robin Whitebird
1HealthPartners Institute for Education and Research, Minneapolis Minnesota
PhD
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    Figure 1

    Rates of achievement of optimal diabetes measure among clinics in 2010 by Health Care Home status.

    HCH = health care home.

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    Figure 2

    Rates of achievement of optimal vascular measure among clinics in 2010 by Health Care Home status.

    HCH = health care home.

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    Table 1

    Sample Questions From the Physician Practice Connections Research Survey, for Various Chronic Care Model Domains

    DomainSample Question
    Decision SupportDoes your clinic have a system to provide alerts about clinically important abnormal test results to the doctors at the time they are received?
    Clinical Information SystemDoes your clinic maintain a registry (a list of patients with a particular condition along with associated clinical data for each patient) for diabetes?
    Self-Management SupportDoes your clinic have a systematic approach to identify and remind patients with chronic illnesses who are due for a follow- up visit?
    Delivery System RedesignDoes your clinic have nonphysician staff who are specially trained and designated to educate patients in managing their illness?
    Health Care OrganizationDoes your clinic conduct or participate in formal quality improvement activities?
    • Note: The answers for each question were No (scored as 0), Yes, but needs improvement (0.5), or present and works well (1.0).

    • View popup
    Table 2

    Characteristics of the Adult Certified Health Care Homes (N = 102)

    CharacteristicNo. (%)
    Location
     Metropolitan65 (63.7)
     Nonmetropolitan37 (36.3)
    Ownership
     Health system97 (95.1)
     Health plan4 (3.9)
     Physicians1 (1.0)
    Medical services
     Primary care only40 (39.2)
     Primary care and some specialty13 (12.8)
     Multispecialty49 (48.0)
    Primary care physicians, No.
     1–313 (12.8)
     4–743 (42.2)
     8–1022 (21.6)
     ≥1122 (21.6)
    Nurse practitioners and physician assistants, No.
     08 (7.8)
     1–358 (56.9)
     ≥421 (20.6)
    Clinics in medical group, No.
     16 (5.9)
     2–46 (5.9)
     5–109 (8.8)
     11–202 (1.7)
     ≥2177 (75.5)
    Patient visits/week
     <35021 (20.6)
     350–54927 (26.5)
     550–99927 (26.5)
     ≥1,00027 (26.5)
    Medical records
     Fully electronic94 (92.2)
     Paper and electronic6 (5.9)
     Paper only0 (0)
    Mean (SD)
    Patient insurance
     Commercial63.3 (22.9)
     Medicare17.3 (10.4)
     Medicaid14.3 (15.0)
     Uninsured3.5 (6.3)
    • View popup
    Table 3

    Practice Systems Scores and Quality Measure Rates for Diabetes and Vascular Disease

    3 Years AgoNowChange
    Score or MeasureMean (SD)RangeMean (SD)RangeMean (SD)Range
    PPC-RS score, pointsa38.8 (16.5)10.0 to 81.068.0 (14.1)28.5 to 97.129.1 (16.7)−1.0 to 62.9
     Health care organization61.3 (32.2)0.0 to 100.082.3 (22.6)0.0 to 100.021.1 (26.1)0.0 to 100.0
     Delivery system redesign24.0 (17.0)0.0 to 78.358.0 (20.3)13.0 to 100.034.0 (23.6)−4.3 to 89.1
     Clinical information systems40.1 (20.9)4.8 to 100.073.6 (18.9)23.8 to 100.033.4 (20.7)0.0 to 73.8
     Decision support54.7 (23.1)6.7 to 10080.1 (14.8)26.7 to 100.025.4 (19.7)0.0 to 76.7
     Self-management support39.1 (16.4)0.0 to 83.863.2 (16.2)0.0 to 91.924.1 (15.2)−4.0 to 59.5
    Optimal diabetes rate, %22.0 (8.5)3.8 to 52.024.4 (7.9)5.9 to 41.42.1 (5.5)−12.0 to 21.0
    Optimal vascular rate, %37.5 (9.8)10.0 to 57.941.6 (11.2)10.6 to 63.64.4 (7.5)−15.7 to 27.1
    • PPC-RS = Physician Practice Connections Research Survey.

    • ↵a Possible range of scores: 0 to 100.

    • Notes: Numbers of clinics for each score/measure ranged from 98 to 102, as some had missing data. Optimal diabetes rate = percentage of patients with diabetes meeting all thresholds for control of hemoglobin A1c, blood pressure, and lipids as well as aspirin use and tobacco abstinence. Optimal vascular rate = percentage of patients with heart disease meeting all thresholds for control of blood pressure and lipids as well as aspirin use and tobacco abstinence.

Additional Files

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  • Supplemental Appendix

    Supplemental Appendix. Context

    Files in this Data Supplement:

    • Supplemental data: Appendix - PDF file, 3 pages, 209 KB
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The Annals of Family Medicine: 11 (Suppl 1)
The Annals of Family Medicine: 11 (Suppl 1)
Vol. 11, Issue Suppl 1
May/June 2013
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Medical Home Transformation: A Gradual Process and a Continuum of Attainment
Leif I. Solberg, A. Lauren Crain, Juliana Tillema, Sarah Hudson Scholle, Patricia Fontaine, Robin Whitebird
The Annals of Family Medicine May 2013, 11 (Suppl 1) S108-S114; DOI: 10.1370/afm.1478

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Medical Home Transformation: A Gradual Process and a Continuum of Attainment
Leif I. Solberg, A. Lauren Crain, Juliana Tillema, Sarah Hudson Scholle, Patricia Fontaine, Robin Whitebird
The Annals of Family Medicine May 2013, 11 (Suppl 1) S108-S114; DOI: 10.1370/afm.1478
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Cited By...

  • Redesigning Primary Care to Improve Diabetes Outcomes (the UNITED Study)
  • Differences in Diabetes Care With and Without Certification as a Medical Home
  • System Transformation in Patient-Centered Medical Home (PCMH): Variable Impact on Chronically Ill Patients' Utilization
  • Challenges of Medical Home Transformation Reported by 118 Patient-Centered Medical Home (PCMH) Leaders
  • Context Matters: The Experience of 14 Research Teams in Systematically Reporting Contextual Factors Important for Practice Change
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