In This Issue: Continuity, Relationships, and the Illusion of a Steady State

Kurt C. Stange

doi:10.1370/afm.2216

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Points of light
Ira S Kastenberg

Published on: 10 January 2019

Published on: (10 January 2019)
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Points of light
Ira S Kastenberg, retired physician
Other Contributors:
Regardless of political affiliation, I frequently think of the first President Bush's thousand points of light. At one point I believe doctors' offices were one of those points of light for many patients. A location where a patient could feel safe, trust, and a sense that medical people there were covering your back and looking out for you. Now too often doctor's office is just the opposite. From the receptionist on the...
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Regardless of political affiliation, I frequently think of the first President Bush's thousand points of light. At one point I believe doctors' offices were one of those points of light for many patients. A location where a patient could feel safe, trust, and a sense that medical people there were covering your back and looking out for you. Now too often doctor's office is just the opposite. From the receptionist on the phone who doesn't seem to know what you're talking about. To the inability to get info about what a visit will cost. To insurance hassles. Doctors on limited time schedules. Lack of any sense of humanity in the action of pointing and clicking at computers. (no matter how valuable the emr is) Too many medical encounters now are the opposite of point of light. But rather a source of frustration for the patient. A sense that the medical community is much much more about making money then covering a patient's back.
Competing interests: None declared
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Competing Interests: None declared.