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Review ArticleSystematic Review

Understanding Barriers to and Facilitators of Case Management in Primary Care: A Systematic Review and Thematic Synthesis

Matthew Hacker Teper, Isabelle Vedel, Xin Qiang Yang, Eva Margo-Dermer and Catherine Hudon
The Annals of Family Medicine July 2020, 18 (4) 355-363; DOI: https://doi.org/10.1370/afm.2555
Matthew Hacker Teper
1Department of Family Medicine, Faculty of Medicine, McGill University, Montreal, Quebec, Canada
2Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada
MSc
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Isabelle Vedel
1Department of Family Medicine, Faculty of Medicine, McGill University, Montreal, Quebec, Canada
3Lady Davis Institute for Medical Research, Jewish General Hospital, Montreal, Quebec, Canada
MD-MPH, PhD
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Xin Qiang Yang
1Department of Family Medicine, Faculty of Medicine, McGill University, Montreal, Quebec, Canada
MSc
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Eva Margo-Dermer
1Department of Family Medicine, Faculty of Medicine, McGill University, Montreal, Quebec, Canada
BSc
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Catherine Hudon
4Department of Family Medicine, Univer-sité de Sherbrooke, Sherbrooke, Québec, Canada
MSc, MD, PhD
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  • For correspondence: catherine.hudon@usherbrooke.ca
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    Figure 2

    A framework showing the relationships among factors.

    Note: Arrows denote the influential direction of factors, but each relationship can be considered a barrier or facilitator, depending on how factors are modified.

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The Annals of Family Medicine: 18 (4)
The Annals of Family Medicine: 18 (4)
Vol. 18, Issue 4
July/August 2020
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Understanding Barriers to and Facilitators of Case Management in Primary Care: A Systematic Review and Thematic Synthesis
Matthew Hacker Teper, Isabelle Vedel, Xin Qiang Yang, Eva Margo-Dermer, Catherine Hudon
The Annals of Family Medicine Jul 2020, 18 (4) 355-363; DOI: 10.1370/afm.2555

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Understanding Barriers to and Facilitators of Case Management in Primary Care: A Systematic Review and Thematic Synthesis
Matthew Hacker Teper, Isabelle Vedel, Xin Qiang Yang, Eva Margo-Dermer, Catherine Hudon
The Annals of Family Medicine Jul 2020, 18 (4) 355-363; DOI: 10.1370/afm.2555
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Subjects

  • Domains of illness & health:
    • Acute illness
  • Methods:
    • Mixed methods
  • Other research types:
    • Health policy
    • Health services
  • Core values of primary care:
    • Access
    • Coordination / integration of care
  • Other topics:
    • Multimorbidity

Keywords

  • case management
  • patients with complex needs
  • chronic disease
  • vulnerable populations
  • comorbidity
  • health plan implementation
  • health services misuse
  • delivery of health care
  • integrated

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