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Research ArticleREFLECTIONS

Michelle’s Story: The Complexity of Patient Care in a Family Medicine Residency Clinic

Kathryn Justesen, James D. Smith, Katherine Swanson, Mark Yeazel and James T. Pacala
The Annals of Family Medicine July 2021, 19 (4) 362-364; DOI: https://doi.org/10.1370/afm.2652
Kathryn Justesen
Department of Family Medicine and Community Health, University of Minnesota Medical School, Minneapolis, Minnesota
MD
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  • For correspondence: Gate0051@umn.edu
James D. Smith
Department of Family Medicine and Community Health, University of Minnesota Medical School, Minneapolis, Minnesota
MD, MPH
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Katherine Swanson
Department of Family Medicine and Community Health, University of Minnesota Medical School, Minneapolis, Minnesota
DO, RN
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Mark Yeazel
Department of Family Medicine and Community Health, University of Minnesota Medical School, Minneapolis, Minnesota
MD, MPH
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James T. Pacala
Department of Family Medicine and Community Health, University of Minnesota Medical School, Minneapolis, Minnesota
MD, MS
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    Table 1.

    Characteristics of the Patients Seen on August 5, 2019 at Broadway Family Medicine Clinic (n = 89)

    CharacteristicFrequency (%)
    3+ problems addressed at visit49
    3+ chronic conditions on problem list60
    At least 1 psychiatric diagnosis on problem list62
    On at least 1 psychiatric medication43
    Chronic or previous substance use disorder39
    Both psychiatric diagnosis and substance use disorder on problem list36
    At least 1 medical diagnosis plus 1 psychiatric or substance use disorder diagnosis64

Additional Files

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  • The Article in Brief

    Michelle's Story: The Complexity of Patient Care in a Family Medicine Residency Clinic

    Kathryn Justesen, and colleagues

    Background The authors use a patient story to put into context their experiences as family physicians who care for patients with complex health care needs that go beyond just physical symptoms or a single morbidity.

    What This Study Found Family physicians care for patients with increased medical complexity, which may include both medical and mental health diagnoses, and are often combined with substance abuse disorders and low socioeconomic status. The authors’ experiences highlight the importance of addressing social determinants of health, which they say permeate the context of health and health care. Factors such as financial challenges, limited transportation, food insecurity and low health literacy have a profound influence on health.

    Implications 

    • Family physicians are in a unique position to treat patients appropriately and efficiently by embracing the complexities of the patients they encounter. By doing so, family physicians can help improve health outcomes and manage health care costs in patient populations that increasingly present with complex health needs.

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The Annals of Family Medicine: 19 (4)
The Annals of Family Medicine: 19 (4)
Vol. 19, Issue 4
1 Jul 2021
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Michelle’s Story: The Complexity of Patient Care in a Family Medicine Residency Clinic
Kathryn Justesen, James D. Smith, Katherine Swanson, Mark Yeazel, James T. Pacala
The Annals of Family Medicine Jul 2021, 19 (4) 362-364; DOI: 10.1370/afm.2652

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Michelle’s Story: The Complexity of Patient Care in a Family Medicine Residency Clinic
Kathryn Justesen, James D. Smith, Katherine Swanson, Mark Yeazel, James T. Pacala
The Annals of Family Medicine Jul 2021, 19 (4) 362-364; DOI: 10.1370/afm.2652
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  • Article
    • Abstract
    • MICHELLE’S STORY
    • A TYPICAL DAY
    • THE COMPLEXITY OF CARE IN FAMILY MEDICINE
    • PROVIDING CARE FOR PATIENTS WITH COMPLEX NEEDS
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