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Research ArticleOriginal Research

Patients’ Needs for Contact With Their GP at the Time of Hospital Admission and Other Life Events: A Quantitative and Qualitative Exploration

Henk Schers, Caroline van de Ven, Henk van den Hoogen, Richard Grol and Wil van den Bosch
The Annals of Family Medicine September 2004, 2 (5) 462-468; DOI: https://doi.org/10.1370/afm.231
Henk Schers
MD, MSc
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Caroline van de Ven
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Henk van den Hoogen
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Richard Grol
PhD
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Wil van den Bosch
PhD
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Article Figures & Data

Tables

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    Table 1.

    Response Rates Within Subgroups

    Responders (Overall Response = 644/873)
    CharacteristicNumber*Percent With Characteristic
    * Because of missing values from sent questionnaires, for which assistants collected baseline characteristics but forgot to fill in some of the data, the number of usable questionnaires ranged from 862 to 871.
    † Response rate increasing with age, P <.001 (χ2 for trend).
    ‡ Response rate higher for patients with chronic illness P <.001 (χ2).
    § Response rate increasing with higher contact frequency, P <.016 (χ2 for trend).
    Age, y†
        18–40182/28464
        41–60270/34977
        61–80170/21081
    >8020/2483
    Sex
        Female399/53375
        Male243/33872
    Chronic illness‡
        Yes255/31481
        No380/54870
    Contacts with physician in the last 12 mo (including last visit)§
        1–2122/17769
        3–4154/22170
        5–10244/31079
    >10121/16275
    • View popup
    Table 2.

    Patients’ Need for Contact With Their Physician During Life Events

    Type of Contact (%)
    SituationNeed Contact No. (%)Telephone OnlyHome Visit
    Birth of a family member477/587 (81)1665
    Death of a family member569/630 (90)981
    Bad news from a specialist616/632 (97)1087
    • View popup
    Table 3.

    Patients’ Need for Contact With The GP in Case of Hospital Admission

    Type of Contact (%)
    Hospital AdmissionNeed Contact No. (%)Telephone OnlyHome Visit AfterHospital VisitBoth Visits
    Broken leg447/634 (71)3319127
    Minor foot operation210/633 (33)23721
    Vague abdominal symptoms574/631 (91)38202110
    Heart attack613/633 (97)12372622
    Discovery of cancer618/633 (98)5362730
    • View popup
    Table 4.

    Patients’ Need for Contact With Their Physician in Relation to Patient Characteristics

    Patients’ Need for Contact*
    Home Scenarios†Hospital Scenarios‡
    CharacteristicsMean ScorePValueMean ScorePValue
    * A higher sum score means more need for contact.
    † Eigenvalue component 1.37; mean sum score 5.3 (SD 1.64).
    ‡ Eigenvalue component 3.21; mean sum score 13.9 (SD 7.10).
    Age, y
        18–404.9811.67
        41–604.81<.00113.43.040
        61–804.2514.23
        81–1003.2214.14
    Sex
        Male4.26.39913.33.226
        Female4.3813.78
    With children
        Yes4.99<.00113. 68.440
        No3.6513.06
    Years in the practice
    <14.6514.69
        1–24.4413.60
        3–43.90.05312.36.169
        5–104.5714.12
    >104.0312.09
    Physician contacts in the past year
        1–24.1814.86
        3–44.21.01913.79.069
        5–104.3512.60
    >104.5412.23
    Chronic illness
        Yes4.22.19113.48.742
        No4.4213.26
    Distance from hospital (km)
    <54.1913.33
        5–94.21.68013.28.933
        10–204.3512.96
    >204.5413.92
    Hospital admission in past year
        Yes4.28.55213.05.313
        No4.3613.68
    Serious life event last five years
        Yes4.39.33513.30.787
        No4.2413.46
    Serious psychosocial problem past 5 years
        Yes4.2713.64
        No4.37.58013.10.491
    Variance explained by model, %168
    • View popup
    Table 5.

    Patient Categories Evolving From Qualitative Research

    CategoryEmphasis on TasksEmphasis on Relationship
    NeedsMore frequent telephone contactMore frequent home visits
        Preferably patient initiated    Preferably physician initiated
        Explicit request    Implicit request
    PurposesPrimarily tasksMainly support
        Prescribing    Listening
        Assessing relatives    Being there
        Organizing    Showing commitment
    MotivesPrimarily in terms of functionMainly in terms of emotion
        Physician’s task    Having emotional bond
        For future management    Knowing the patient
    AssessmentExpressed as importanceExpressed as appreciation
        Beneficial    Kind
        Profitable    Nice

Additional Files

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  • The Article in Brief

    Patients in the Netherlands want to have contact with their general practitioner (GP) when they experience a major life event (such as a birth or death) or when they are admitted to the hospital for a life-threatening condition. Following a birth or death, patients feel that contact with the GP provides emotional support and demonstrates the doctor�s commitment to them. During a hospitalization, patients feel that their doctor can provide emotional support or advice. Most patients expect the doctor to initiate such contact.

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The Annals of Family Medicine: 2 (5)
The Annals of Family Medicine: 2 (5)
Vol. 2, Issue 5
1 Sep 2004
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Patients’ Needs for Contact With Their GP at the Time of Hospital Admission and Other Life Events: A Quantitative and Qualitative Exploration
Henk Schers, Caroline van de Ven, Henk van den Hoogen, Richard Grol, Wil van den Bosch
The Annals of Family Medicine Sep 2004, 2 (5) 462-468; DOI: 10.1370/afm.231

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Patients’ Needs for Contact With Their GP at the Time of Hospital Admission and Other Life Events: A Quantitative and Qualitative Exploration
Henk Schers, Caroline van de Ven, Henk van den Hoogen, Richard Grol, Wil van den Bosch
The Annals of Family Medicine Sep 2004, 2 (5) 462-468; DOI: 10.1370/afm.231
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