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Research ArticleInnovations in Primary Care

Patients Deserve Great Service: The Waiting Room Concierge

Susan Lee
The Annals of Family Medicine November 2022, 20 (6) 578; DOI: https://doi.org/10.1370/afm.2890
Susan Lee
Stony Brook University, Department of Medicine, Stony Brook Primary Care, East Setauket, New York
MD
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  • For correspondence: susan.lee@stonybrookmedicine.edu
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Annals of Family Medicine: 20 (6)
Annals of Family Medicine: 20 (6)
Vol. 20, Issue 6
November/December 2022
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Patients Deserve Great Service: The Waiting Room Concierge
Susan Lee
The Annals of Family Medicine Nov 2022, 20 (6) 578; DOI: 10.1370/afm.2890

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Patients Deserve Great Service: The Waiting Room Concierge
Susan Lee
The Annals of Family Medicine Nov 2022, 20 (6) 578; DOI: 10.1370/afm.2890
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  • Adult ADHD Diagnosis in a Family Medicine Clinic
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Subjects

  • Other topics:
    • Quality improvement
    • Organizational / practice change
    • Patient-centered medical home
    • Patient perspectives

Keywords

  • primary care issues: clinician-patient communication/relationship
  • primary care issues: patient-centered care
  • patient satisfaction
  • patient centered medical home
  • organizational/practice change

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