Abstract
Context: The routine and systematic collection of demographic and social needs data remains uncommon in primary care clinics across Canada. Such data can create a foundation to integrate social interventions into clinical care, to identify health inequities, and to reorient health organizations to address the “upstream” factors that result in illness, disability and death seen “downstream”.
Objective: To report on findings from a national mixed-methods study of implementing a tool for routinely collecting patients’ demographic and social needs data in primary care.
Study Design and Analysis: We conducted a mixed methods implementation evaluation over a 6-month period.
Setting: Researchers across Manitoba, Saskatchewan, Ontario, Nova Scotia and Newfoundland implemented the SPARK Tool in five primary care clinics.
Instrument: The SPARK Tool includes questions about demographics (e.g. race, gender identity) and social needs (e.g. income, housing).
Dataset: Data include SPARK Tool patient responses (n=>2500), patient and clerical staff feedback surveys, interviews with patients (n=~50) and clinic staff (n=~30), focus groups (n=~10) and implementation surveys (n=~40) with clinic leaders, providers, and clerical staff.
Population Studied: Patients, clerical staff, and providers in primary care clinics using the SPARK Tool.
Outcome Measures: Implementation outcomes such as number of surveys completed/declined and number of surveys completed on tablets in-clinic or online using an emailed survey link.
Results: SPARK Tool completion rates were approximately 50%. Smaller clinics had a higher proportion of responses from tablets in-clinic compared to larger clinics, where most responses were completed using an emailed survey link. Patients, providers, clerical staff, and clinic leadership perceived the SPARK Tool to be acceptable for routine demographic and social needs data collection. A challenge was a lack of provider and staff time to explain the tool to patients. Patients and providers shared concerns about having sensitive social data in patients’ medical records. A benefit of implementation included providers learning about previously unknown social needs of some patients.
Conclusions: The results highlight challenges and benefits of using a demographic and social needs data collection tool in primary care across Canada. These will guide efforts to scale up this data collection in Canadian primary care and beyond.
- © 2023 Annals of Family Medicine, Inc.