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OtherReflections

Identifying and Addressing Potential Conflict of Interest: A Professional Medical Organization’s Code of Ethics

Lori Heim
The Annals of Family Medicine July 2010, 8 (4) 359-361; DOI: https://doi.org/10.1370/afm.1146
Lori Heim
MD, FAAFP
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  • Missing the Point
    Milton D. Havron, Jr., M.D.
    Published on: 24 October 2010
  • A vote of "no" for a Coca-Cola-connected AAFP
    Tina Castanares
    Published on: 17 September 2010
  • conflict of interest
    Bruno Kissling
    Published on: 06 August 2010
  • Conflict of Interest and Bias
    Mathieu Doucet
    Published on: 27 July 2010
  • The AAFP Alliance with Coca Cola
    Sean C. Lucan
    Published on: 27 July 2010
  • Tone of AAFP's Language on Sugary Beverages
    Lenard I Lesser
    Published on: 21 July 2010
  • A Reply to Dr. Heim
    Howard Brody
    Published on: 21 July 2010
  • Published on: (24 October 2010)
    Page navigation anchor for Missing the Point
    Missing the Point
    • Milton D. Havron, Jr., M.D., Winchester, Va, USA

    Dr. Heim and the AAFP miss the major point when they defend AAFP's decision to partner with Coca-Cola for patient education. Consider this syllogism:

    1. Soda pop sweetened with corn syrup or sucrose is a major contributor to the current diabesity epidemic in this country.

    2. Coca-cola is a major purveyor of such drinks which have no redeeming nutritional value whatsoever.

    3. When AAFP partner...

    Show More

    Dr. Heim and the AAFP miss the major point when they defend AAFP's decision to partner with Coca-Cola for patient education. Consider this syllogism:

    1. Soda pop sweetened with corn syrup or sucrose is a major contributor to the current diabesity epidemic in this country.

    2. Coca-cola is a major purveyor of such drinks which have no redeeming nutritional value whatsoever.

    3. When AAFP partners with Coca-Cola, the general public will perceive that family doctors approve of ALL of Coca-Cola's products.

    AAFP can cite all the technical reasons why becoming bedfellows with Coca-Cola does not constitute a conflict of interest, but as the old saying goes, you are judged by the company that you keep. What if Phillip- Morris (oops, Altria) came along and offered to partner with AAFP? Would our leadership accept that, too, and rationalize it away for the sake of the income boost provided by this "partnership?"

    I am reminded of when AAFP issued a set of guidelines a few years ago for proper behavior by urgent care centers. The UCCs, being more politically savvy, turned around and trumpeted the AAFP statement as an endorsement of quick-care centers. This, of course, did not sit well with many FPs struggling to keep their practices afloat.

    AAFP leadership needs to more thoughtfully consider the symbolic implications of its actions BEFORE making public pronouncements which embarrass the membership and undermine our faith in their basic ability to lead.

    Competing interests:   None declared

    Show Less
    Competing Interests: None declared.
  • Published on: (17 September 2010)
    Page navigation anchor for A vote of "no" for a Coca-Cola-connected AAFP
    A vote of "no" for a Coca-Cola-connected AAFP
    • Tina Castanares, Hood River, OR USA

    I have read both Dr. Brody's well-articulated article and Dr. Helms' unconvincing rebuttal and apologia for the organizational ethics of AAFP with respect to the Coca-Cola connection.

    Since the first edition of FamilyDoctor for the waiting room, I formally registered my objection to its advertising content. The response was unsatisfactory at the time, somewhat patronizing, and I now regret that I didn't termina...

    Show More

    I have read both Dr. Brody's well-articulated article and Dr. Helms' unconvincing rebuttal and apologia for the organizational ethics of AAFP with respect to the Coca-Cola connection.

    Since the first edition of FamilyDoctor for the waiting room, I formally registered my objection to its advertising content. The response was unsatisfactory at the time, somewhat patronizing, and I now regret that I didn't terminate my membership then. I also registered my objections about Coca-Cola, and had a similar experience. I went ahead and paid my dues for the year in order to support my local chapter (Oregon), which I find to be on the leading edge in terms of corporate relationships. Despite the challenges it presents, for example, OAFP accepts no pharmaceutical company support for its conferences.

    I'm proud to be in OAFP but I'm no longer proud of my AAFP membership, which I will not renew for 2011. I've been a member for over 25 years. I still appreciate the AAFP publications, policy updates, CME tracking, and more, but I'm too uncomfortable with the organizational ethics to defend my membership anymore, even to myself.

    The so-called "Consumer Alliance," as has been pointed out, is actually a "Corporate Alliance." Thousands of corporations manufacturing products risky to population health are masquerading as good actors these days, and I believe we disregard that fact at our patients' peril.

    Competing interests:   None declared

    Show Less
    Competing Interests: None declared.
  • Published on: (6 August 2010)
    Page navigation anchor for conflict of interest
    conflict of interest
    • Bruno Kissling, Bern, Switzerlad

    Partnerships between industry and medical organizations are 'liaisons dangereuses'. Full transparency is needed and the integrity, credibility and independence of the medical organization has absolutely to be safeguarded and visualized. To guarantee these needs a partnership with only one industrial enterprise (so called monosponsoring) - additionally to many other means - is to avoid following the guidelines of the Swiss...

    Show More

    Partnerships between industry and medical organizations are 'liaisons dangereuses'. Full transparency is needed and the integrity, credibility and independence of the medical organization has absolutely to be safeguarded and visualized. To guarantee these needs a partnership with only one industrial enterprise (so called monosponsoring) - additionally to many other means - is to avoid following the guidelines of the Swiss academy of medical sciences, the Swiss medical society and the Swiss society of family doctors. Bruno Kissling

    Competing interests:   None declared

    Show Less
    Competing Interests: None declared.
  • Published on: (27 July 2010)
    Page navigation anchor for Conflict of Interest and Bias
    Conflict of Interest and Bias
    • Mathieu Doucet, Waterloo, Canada

    A main theme in Dr. Brody’s excellent argument is that the Management Strategy is insufficient as a way of addressing the many ethical concerns that accompany the commercial funding of medical research and education.(1) Dr. Heim’s response to this criticism is that the AAFP is rigorously pursuing the Management Strategy.(2) I have no doubt that the AAFP's strategy is well-intentioned, but this response rather seems to mi...

    Show More

    A main theme in Dr. Brody’s excellent argument is that the Management Strategy is insufficient as a way of addressing the many ethical concerns that accompany the commercial funding of medical research and education.(1) Dr. Heim’s response to this criticism is that the AAFP is rigorously pursuing the Management Strategy.(2) I have no doubt that the AAFP's strategy is well-intentioned, but this response rather seems to miss the point of Dr. Brody’s criticism, which is that the Management Strategy does not work.

    Why should we avoid conflicts of interest altogether, as opposed to merely managing them? One reason is that they lead to biased results. On this point, at least in medical research, the evidence is overwhelming: funding from the pharmaceutical industry distorts the results of clinical trials. (3, 4) Sponsored trials show a systematic bias in favour of the drug manufactured by the sponsoring company. This is a potentially serious ethical problem: it can lead to patients being prescribed drugs that are both less effective and more dangerous than available alternatives.

    So we know that conflicts of interest produce biased results in clinical trials, and it seems likely that it produces biased educational material as well. Nevertheless, Dr. Heim and the AAFP think that conflicts of interest present no serious ethical problem. Perhaps this is because they believe that conflicts produce bias by leading individuals and institutions to succumb to temptation and knowingly abandon their ethical duties to patients in order to follow the money. If that were the case, the AAFP’s rigorous safeguards and public disclosure policies might well be effective. But such policies have been proven to be ineffective at combating bias.(5) In fact, there is even evidence that disclosure of conflict actually increases bias.(6)

    The truth of the matter is that conflicts of interest do not result in bias by leading to fraud and a blatant disregard for patient safety. Rather, they create bias in much more subtle and hidden ways: they makes researchers more likely to design their studies and interpret the data in ways that ways that will favour the sponsor, more likely to present the data in ways that emphasize favourable and de-emphasize unfavourable points, more likely to fall victim to the confirmation bias, more prone to self-deception about whether their judgment is being clouded by commercial interests, and so on. Dr. Lesser’s comments above suggest one way in which this has already happened with the AAFP’s recommendations on sugary beverages.

    Individuals caught in a conflict of interest can produce biased results while being unaware of that bias: no doubt most of them sincerely believe that their actions aim exclusively at scientific accuracy and patient safety. There is evidence that a gift as small as a pen from pharmaceutical sales reps can have significant impact on physician prescribing behaviour: when this is the case, it is reasonable to suppose that the physician is completely unaware of the bias the gift has introduced. (7)

    If free pens can bias our judgment in hidden and subtle ways, then it is reasonable to suppose that large cheques from Coca-Cola can accomplish the same thing. We should not blame physicians and researchers who are placed in situations that make them fall victim to bias in ways of which they are unaware: this is one reason that Brody is right to say that conflicts of interest do not mean that unethical conduct has occurred. But we should blame institutions like the AAFP who decide to place themselves into such conflicts, knowing full well that it will undermine trust and is likely to lead to biased and unreliable educational material.

    1. Brody, Howard. 2010. Professional Medical Organizations and Commercial Conflicts of Interest: Ethical Issues. Ann Fam Med 8, no. 4 (July 1): 354-358.

    2. Heim, Lori. 2010. Identifying and Addressing Potential Conflict of Interest: A Professional Medical Organization's Code of Ethics. Ann Fam Med 8, no. 4 (July 1): 359-361.

    3. Lexchin, Joel, Lisa A Bero, Benjamin Djulbegovic, and Otavio Clark. 2003. Pharmaceutical industry sponsorship and research outcome and quality: systematic review. BMJ (Clinical research ed.) 326, no. 7400 (May): 1167-1170.

    4. Sismondo, Sergio. 2008. Pharmaceutical company funding and its consequences: a qualitative systematic review. Contemporary clinical trials 29, no. 2 (March): 109-113.

    5. Doucet, Mathieu, and Sergio Sismondo. 2008. Evaluating solutions to sponsorship bias. Journal of Medical Ethics: Journal of the Institute of Medical Ethics. Vol 34, no. 8 (August): 627-630.

    6. Cain, Daylian M., George Loewenstein, and Don A. Moore. 2005. The Dirt on Coming Clean: Perverse Effects of Disclosing Conflicts of Interest. The Journal of Legal Studies 34, no. 1 (January 1): 1-25.

    7. Wazana, Ashley. 2000. Physicians and the Pharmaceutical Industry: Is a Gift Ever Just a Gift? JAMA 283, no. 3 (January 19): 373-380.

    Competing interests:   None declared

    Show Less
    Competing Interests: None declared.
  • Published on: (27 July 2010)
    Page navigation anchor for The AAFP Alliance with Coca Cola
    The AAFP Alliance with Coca Cola
    • Sean C. Lucan, Bronx, NY, USA
    Please see http://www.annfammed.org/cgi/eletters/8/4/354#13554 for an eletter that refers to Dr. Heim's essay, Dr. Lesser's comment, and Dr. Brody's comment.

    Competing interests:   None declared

    Competing Interests: None declared.
  • Published on: (21 July 2010)
    Page navigation anchor for Tone of AAFP's Language on Sugary Beverages
    Tone of AAFP's Language on Sugary Beverages
    • Lenard I Lesser, Los Angeles, CA

    As Dr.Heim states, the AAFP's FamilyDoctor.org website provides evidence on the link between sugary beverages and health outcomes. It is important to note the language on the website and compare it with another website.

    The language on the AAFP's website states: "To avoid excess added sugar, you should know what foods and drinks are highest in added sugar. Sugary drinks, including soft drinks, sports drinks...

    Show More

    As Dr.Heim states, the AAFP's FamilyDoctor.org website provides evidence on the link between sugary beverages and health outcomes. It is important to note the language on the website and compare it with another website.

    The language on the AAFP's website states: "To avoid excess added sugar, you should know what foods and drinks are highest in added sugar. Sugary drinks, including soft drinks, sports drinks and fruit drinks, are the number 1 source of added sugar in the American diet."

    This is a knowledge related tone. And comes from the assumption that if you give consumers the knowledge, they will connect it to the correct actions.

    The Nutrition Department at the Harvard School of Public Health offered to have the AAFP to link to their site on beverages and health, in exchange for giving back the money to Coca Cola.

    Harvard's site (http://www.hsph.harvard.edu/nutritionsource/healthy- drinks/) states the following (in bold letters at the top of the page): "1. Quit the sugar habit." On their other pages they state: "The Bottom Line: Skip Sugary Drinks and Go Easy on Diet Drinks". Their beverage guidelines, regarding sugary drinks, state "Ideally, zero drinks sweetened with sugar or high-fructose corn syrup, but up to a maximum of 8 ounces."

    Notice the direct language of these recommendations, compared to the knowledge based arguments on the AAFP's site. I hope that this language was not made to satisfy Coca Cola, as Dr.Heim states. But, as Dr.Brody's asserts in his example of the judge with a conflict of interest, the public can never be assured. This is why conflicts of interest that appear to be wrong, are wrong.

    This example shows how the arguments with this conflict of interest are based in language, communication, and ethics. They are complex arguments. The way to simplify them is by using powerful words. The AAFP has clearly succeeded in its name for the program: The Consumer Alliance Program. Their continued repetition of this term makes be believe that they are most interest in the PR aspects of this ethical question. If not, they would rename it the Corporate Alliance Program. This is what it actually is.

    By law, a corporation's board must act in its stockholder's interests. Sponsoring a website that states "Quit the sugar habit," in large bold letters at the top of their main page (i.e. the Harvard website), would not be in Coca Cola's interest. Thus it appears Coca Cola is achieving its goals in sponsoring the AAFP. Despite the evidence, the AAFP's page does not state: "Avoid all sugary beverages, including soda." Hopefully the AAFP can recover and fight for its members' and patients' interest by ending this conflict of interest.

    Competing interests:   Lenard Lesser is a member of the AAFP and writes a blog focused on prevention, food, and conflicts of interest.

    Show Less
    Competing Interests: None declared.
  • Published on: (21 July 2010)
    Page navigation anchor for A Reply to Dr. Heim
    A Reply to Dr. Heim
    • Howard Brody, Galveston, TX, USA

    Dr. Heim (1) takes issue with my criticism of the AAFP and its leadership for accepting Cola-Cola funding for patient education materials (2) on the following grounds: It cannot be the case that appearance of a conflict of interest (COI)—“a person’s perception of another’s behavior—even absent relevant information related to the behavior or its outcome” (1, p. 359), is ethically the same as an actual COI. It must be the...

    Show More

    Dr. Heim (1) takes issue with my criticism of the AAFP and its leadership for accepting Cola-Cola funding for patient education materials (2) on the following grounds: It cannot be the case that appearance of a conflict of interest (COI)—“a person’s perception of another’s behavior—even absent relevant information related to the behavior or its outcome” (1, p. 359), is ethically the same as an actual COI. It must be the case that an appearance creates nothing more than a rebuttable presumption of possible ethical misdeeds. In the AAFP’s case, the careful and responsible way that the organization went about dealing with the funds—full disclosure, demanding editorial independence, etc.—successfully rebuts any presumption of unethical action. So, in accusing the AAFP of an ethical lapse, my criticism is not suitably evidence-based (“Dr. Brody has failed to bring forth evidence that the TCCC contract interfered with the AAFP’s ability to meet its mission”; (1, p. 360)).

    On its surface this rejoinder appears quite reasonable, so it will require a bit of stepwise analysis to show why I believe that it ultimately fails to prove the point that Dr. Heim wishes to argue.

    In my essay (2) I offered a definition of COI: that it arises “when individuals or organizations enter into a set of arrangements which under usual circumstances would lead to the reasonable presumption that they will be tempted to put aside their primary interests…” (2, p. 355, emphasis added). If this happens, according to the definition, we have not an apparent COI but an actual COI. Notice that part of what makes it a COI is that a reasonable onlooker would reasonably judge that the arrangements entered into by the organization would normally and naturally tempt it to forgo its primary commitments (in this case, to promoting the public health). It is not enough that the onlooker has a mere uninformed “perception” as Dr. Heim puts it (1, p. 359).

    The majority of the people I am aware of outside of the AAFP leadership who have heard about the Coca-Cola deal concluded immediately that the arrangement could not pass what would vulgarly be called the sniff test. That is, they decided that receiving a “strong six figure” sum from Coca-Cola would reasonably be expected to cause an organization like AAFP to deviate from its mission of strong advocacy for the public’s health. Put another way, they wondered why Coca-Cola would spend that much money to support a patient-education program that AAFP supervised. Coca-Cola is not, after all, a non-profit or a charitable foundation. One could argue that the company is obligated to its shareholders not to spend that sort of money unless they could be quite sure that something of benefit to company sales was going to result. In effect, Coca-Cola was saying through their corporate behavior that they expected commercial benefit from this deal, whereas AAFP was insisting that no such benefit would accrue and that the result would be strictly a contribution to the public’s health. The onlooker might well decide that of these two accounts, Coca-Cola’s was the more plausible.

    I assert that the fact that the AAFP entered into this arrangement with Coca-Cola, when reasonable onlookers would reasonably have this reaction, constitutes an actual COI. The reason is because of the link that I described between COI and one’s ability to maintain public trust (2). By entering into this deal, AAFP knew or should have known that it was placing itself in a position where the public’s trust could easily be compromised.

    To risk public trust in this fashion is to take a serious gamble. We next need to ask what prompted AAFP to take such a gamble. If the only way to secure support for patient education materials was to get the funding from Coca-Cola, then we might have a reasonable rebuttal to the charge of COI. But the AAFP has come nowhere close to showing that it had no other choices of where to raise the funds.

    Dr. Heim goes on in her commentary to list things that AAFP has since said about the dangers of drinking beverages that contain too much sugar. Presumably those statements count as actual “evidence” on the basis of which AAFP should be judged, while the criticisms lodged against AAFP last fall, when the deal was first announced, count only as “early, uninformed reaction” (1, p. 360). She adds that I “[offer] no evidence of long-term harm resulting from” those “uninformed” reactions (1, p. 360).

    As a long-time member of AAFP, I am frankly delighted that I can offer no hard evidence of long-term harm to the trust that the public presumably feels toward AAFP. In the past year or so we have had two examples of organizations that have discovered “evidence of long-term harm” in terms of widespread public distrust created by their actions—Toyota and BP. I presume that Toyota and BP have each discovered what most of us already know, that it takes much less time and effort to lose public trust than to regain it once it is lost.

    Last fall AAFP took a gamble with its reserve of public trust by signing the “six-figure” deal with a soft drink company. So far, the gamble appears to have worked out all right. Could one have been so sure, back in the fall, that this would have been the outcome? What sort of pressing need could have justified AAFP taking this sort of gamble with its most precious resource? Since it has been lucky so far, what sorts of even riskier gambles will it decide that it can take in the future? My argument is that AAFP is ethically accountable for such decisions, and that its ethical reasons are wanting thus far.

    1. Heim L. Identifying and addressing potential conflict of interest: a professional medical organization’s code of ethics. Ann Fam Med. 2010; 8:359-361.

    2. Brody H. Professional medical organizations and commercial conflicts of interest: ethical issues. Ann Fam Med. 2010;8:354-358.

    Competing interests:   None declared

    Show Less
    Competing Interests: None declared.
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Identifying and Addressing Potential Conflict of Interest: A Professional Medical Organization’s Code of Ethics
Lori Heim
The Annals of Family Medicine Jul 2010, 8 (4) 359-361; DOI: 10.1370/afm.1146

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Identifying and Addressing Potential Conflict of Interest: A Professional Medical Organization’s Code of Ethics
Lori Heim
The Annals of Family Medicine Jul 2010, 8 (4) 359-361; DOI: 10.1370/afm.1146
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