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Research ArticleSystematic Reviews

Guidelines for the Primary Care of Lesbian, Gay, and Bisexual People: A Systematic Review

Ruth P. McNair and Kelsey Hegarty
The Annals of Family Medicine November 2010, 8 (6) 533-541; DOI: https://doi.org/10.1370/afm.1173
Ruth P. McNair
MBBS, DRAN-ZCOG, DA(UK), FRACGP, PhD
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Kelsey Hegarty
MBBS, FRACGP, PhD
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Article Figures & Data

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    Table 1.

    Search Results

    Initial Search SourceInitial ResultSatisfied Inclusion CriteriaSelected for Full Appraisal
    ICGP = Irish College of General Practitioners; LGB = lesbian, gay, and bisexual; LGBT = lesbian, gay, bisexual, and transgender; NHMRC = National Health and Medical Research Council; NICE = National Institute for Health and Clinical Excellence; PACE = Project for Advice, Counselling and Education; RACGP = Royal Australian College of General Practitioners; RCGP = Royal College of General Practitioners; RNZCGP = Royal New Zealand College of General Practitioners; STI = sexually transmitted infection.
    Notes: Values are numbers of documents. The $ symbol is a truncation symbol enabling the search engine to find word variations on that stem or alternate spellings.
    a MEDLINE, Web of Science, CINAHL Plus, PsycINFO, PubMed, Academic Search Premier (EBSCO host); no date restriction used.
    Electronic databasesa
        Lesbian, gay AND primary care NOT HIV,STI598
        Lesbian, gay AND physician, family NOT HIV,STI436
        Guideline$ AND lesbian AND physician, family129
        Guideline$ AND bisexual women AND physician, family78
        Guideline$ AND lesbian AND primary care164
        Guideline$ AND bisexual women AND primary care101
        Recommend$ AND lesbian health63
        Recommend$ AND lesbian AND physician, family31
        Recommend$ AND bisexual women AND physician, family19
        Recommend$ AND lesbian AND primary care45
        Recommend$ and bisexual women AND primary care30
        Polic$ AND lesbian health34
        Guideline$ and male homosexual AND physician, family103
        Guideline$ and bisexual men AND physician, family104
        Guideline$ and male homosexual AND primary care124
        Guideline$ and bisexual men AND primary care126
        Recommend$ AND male homosexual AND physician, family50
        Recommend$ AND bisexual men AND physician, family29
        Recommend$ AND male homosexual AND primary care63
        Recommend$ and bisexual men AND primary care36
        Polic$ AND gay men’s health17100
    Cochrane Collaboration
        Database of Systematic Reviews0
        Central Register for Clinical Trials200
    Guidelines databases
        NHMRC (Australia), Guidelines International Network (Europe), NICE (UK), Canadian Medical Association Clinical Practice Guidelines, New Zealand Guidelines Group0
        US National Guidelines Clearinghouse1300
    Primary care and public health organizations
        RACGP (Australia), RNZCGP (New Zealand), RCGP (UK), ICGP (Ireland), College of Family Physicians (Canada), American Academy of Family Physicians (US)0
        UK Royal College of Nursing111
    Government Departments of Health
        Massachusetts, Washington, Quebec, British Columbia, Ontario, Kaiser Permanente (US), Department of Health (UK), NHS Scotland885
    LGBT-specific textbooks1262
    LGB organization Web sites
        Stonewall (UK), US National Coalition for LGBT Health, Mautner National Lesbian Health Project (US)0
        Gay and Lesbian Health Victoria, Gay and Lesbian Medical Association (US), International Lesbian and Gay Association, PACE (UK), Gay and Lesbian Equality Network (Ireland)553
    Total2,4213011
    • View popup
    Table 2.

    Documents Included in the Full Appraisal

    CountryDocument No., Title, and AuthorsFunder/ PublisherTargetType and Length
    GLMA = Gay and Lesbian Medical Association; NHS = National Health Service; NNLM = National Network of Libraries of Medicine.
    a UNISON is a trade union for public sector workers.
    United States11,271. Community Standards of Practice for Provision of Quality Health Care Services for Gay, Lesbian, Bisexual and Transgendered Clients; GLBT Health Access ProjectMassachusetts Department of Public HealthPublic health care servicesBooklet, 7 pages
    United States312. A Provider’s Handbook on Culturally Competent Care: Lesbian, Gay, Bisexual and Transgendered Population; Kaiser Permanente National Diversity CouncilKaiser PermanenteKaiser Permanente cliniciansBooklet, 71 pages
    United States363. Guidelines for Care of Lesbian, Gay, Bisexual and Transgender Patients; GLMAGLMA; sponsored by Pfizer USCliniciansBooklet, 45 pages + online
    Canada24. Caring for Lesbian and Gay People: A Clinical Guide; Peterkin and RisdonNone disclosedCliniciansTextbook, 378 pages + online
    Australia33–355. Health and Sexual Diversity. A Health and Well-being Action Plan for Gay, Lesbian, Bisexual, Transgender and Intersex (GLBTI) Victorians; LeonardDepartment of Human Services, VictoriaHealth care servicesReports, 136 pages, and booklet, 4 pages + online
    United Kingdom266. Not ‘Just’ A Friend: Best Practice Guidance on Health Care for Lesbian, Gay and Bisexual Service Users and Their Families; Royal College of Nursing and UNISONRoyal College of Nursing & UNISONaNHS health workersBooklet, 12 pages
    United States287. Culturally Competent Care for GLBT People: Recommendations for Health Care Providers; Public Health, Seattle and King CountyNNLM grantCliniciansWeb site, 10 Web pages
    United Kingdom298. Fair for All—The Wider Challenge. Good LGBT Practice in the NHS; NHS Inclusion Project and Stonewall ScotlandNHS Scotland and Stonewall ScotlandStaff in all areas of NHSReport, 51 pages
    United States329. Fenway Guide to Lesbian, Gay, Bisexual and Transgender Health; Makadon et alAmerican College of PhysiciansPrimary care cliniciansTextbook, 526 pages
    Canada3010. Caring for Lesbian Health: A Resource for Canadian Health Care Providers, Policy Makers and Planners; HudspithHealth CanadaCanadian clinicians, policy makers, plannersReport, 37 pages
    Ireland3711. Lesbian, Gay & Bisexual Patients: The Issues for General Practice; AllenIrish College of General PractitionersIrish general practitionersReport, 24 pages
    • View popup
    Table 3.

    Standardized AGREE Domain Scores for the Appraised Documents

    Domain
    Document No.aScope and PurposeStakeholder InvolvementRigor of DevelopmentClarity and PresentationApplicabilityEditorial Independence
    AGREE = Appraisal of Guidelines for Research and Evaluation.
    a See Table 2 for details on each document.
    Notes: Domain scores are mean percentage score of the 2 reviewers calculated according to the AGREE scoring system, wherein possible scores range from 0% to 100%.24 The higher the percentage, the higher the quality of the guideline for that AGREE domain.
    910042291001117
    11100543383642
    1948321756142
    489212183228
    68917571617
    28938244600
    5836712582233
    37821579110
    7788075042
    872922942440
    1050420712825
    • View popup
    Table 4.

    Recommendations Collated From the Appraised Documents

    RecommendationDocument No.a
    LGB = lesbian, gay, and bisexual; SES = socioeconomic status; STI = sexually transmitted infection.
    a See Table 2 for details on each document.
    b Sample intake forms: documents 2, 3, 7, 9.
    c Patient interview suggestions: documents 2, 4, 9, 10, 11.
    Principles
    Cultural competency/social model of health
        Person-centered, LGB as a cultural and lifestyle issue1, 2, 3, 4, 6, 7, 9, 10
    Equity and human rights
        Importance of antidiscrimination policy including sexual orientation1, 2, 3, 5, 6, 7, 8, 9, 10, 11
    Awareness of the LGB population
        Understanding the proportion of LGB patients and removing assumptions of heterosexuality1, 2, 3, 4, 6, 7, 8, 9, 10, 11
        Aware of multiple minority status: SES, disability, race2, 3, 4, 8, 9, 10
        Inclusive of LGB families1, 2, 4, 5, 6, 7, 8, 9, 10, 11
    Inclusive clinical environment
    Overt signs/displays
        Rainbow sticker, posters, brochures, information3, 4, 5, 7, 8, 9, 10, 11
        LGB magazines, newspapers3, 8, 9
    Receptionists and other staff
        Sensitive language and positive attitudes1, 4, 5, 8, 9
    Paperwork
        Intake forms inclusive and culturally appropriateb1, 2, 3, 5, 7, 8, 9, 10, 11
        Optional self-identification on forms1
    Policies and procedures
        Antidiscrimination, specifically include LGB1, 4, 10
        Have policy visible to clients1, 3, 4, 5, 7, 9, 10, 11
        Complaints procedures available1, 9
        Involve LGB people: feedback, service planning4, 5, 7, 8, 10
    Clinician-patient communication
    Attitudes
        Overtly nonjudgmental2, 3, 4, 7, 9, 10, 11
        Affirming7, 9, 11
        Conceal negative attitudes2
        Challenge negative attitudes in colleagues6, 10, 11
    Confidentiality assured1, 3, 4, 5, 6, 7, 8, 9, 10, 11
    Languagec
        Gender-neutral, culturally aware, inclusive2, 3, 4, 6, 8, 9, 10, 11
        Clarify and use patient’s terms2, 3, 6, 7, 9
    Interviewing skills
        Open questions2, 3, 4, 7, 9, 10, 11
        Inclusive of partner2, 3, 5, 10
        Inclusive of nonbiological parent5, 11
        Normalize sexual history: ask all patients9, 11
    Avoid assumptions (eg, about congruence, fluidity)2, 3, 4, 5, 7, 8, 9
    Disclosure
        Facilitation of disclosure, explain why asking2, 6, 8, 11
        Care with reactions to disclosure, respond positively2, 3, 11
        Direct inquiry about sexual behavior/identity2, 7, 9, 10, 11
        Respect nondisclosure2, 3, 7
    Documentation
    Medical notes
        Permission to document sexual orientation4, 6, 7
        Inform patient what is written3
    Referral letters–
    Decision makers/next of kin
        Ask and document emergency contact, who makes decisions6, 9
    Special knowledge for cultural awareness
    Impact of discrimination on health
        Experiences of violence and harassment2, 3, 4, 5, 8, 9, 10, 11
        Reduced level of support from family and community9
    Mental health
        Higher rates of depression, anxiety, suicidality2, 3, 4, 5, 7, 9, 10, 11
    Drugs, alcohol, smoking
        Higher rates of use over a longer period of time2, 3, 4, 5, 7, 9, 10, 11
    Fertility, pregnancy, parenting2, 4, 5, 9, 10
    Sexual health, safer sex
        Differing STI patterns and specific safer sex methods2, 3, 4, 5, 9, 10, 11
    Higher risks3, 4, 5, 9, 10, 11
        Men: higher rate of anal cancer, risk for heart disease
        Women: risks for breast and ovarian cancer, heart disease
    Coming out issues2, 3, 4, 5, 7, 9, 10
    Body image, weight, exercise, diet2, 3, 4, 5, 9
    Same-sex relationships including domestic violence4, 5, 7, 10
    Legal recognition of relationship and parenting4, 5, 9, 10
    Referral
        LGB support groups, information network3, 4, 5, 7, 11
        LGB-sensitive specialists and allied health1, 2, 4, 10
        LGB-specific health care professionals1, 6, 7
    Staff and training
    Receptionists: confidentiality, use of intake forms1, 3, 5
    All staff: antihomophobia, relevant LGB issues1, 5, 7, 8, 9, 10, 11
    Nondiscrimination policy including sexual orientation1, 8, 9
    Support visibility of LGB employees1, 5, 9
    Affirmative action to hire LGB staff7
    Population health
    Marketing service to LGB community7, 9, 10
    Health promotion targeted to LGB1, 5, 9
    Community outreach: relationship with LGB agencies1, 5, 8, 10
    Advocacy1, 2, 9

Additional Files

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  • The Article in Brief

    Guidelines for the Primary Care of Lesbian, Gay, and Bisexual People: A Systematic Review

    Ruth P. McNair , and colleagues

    Background This study reviewed existing research to determine whether current guidelines for the primary care of lesbian, gay, and bisexual (LGB) people meet appropriate standards of rigor in their development and provide consistently practical guidance for primary care clinicians.

    What This Study Found A systematic review of studies in the United States, Canada, United Kingdom, Australia, Ireland, and New Zealand identified only 11 existing guidelines for the primary care of lesbian, gay, and bisexual people worthy of full appraisal. None of the guidelines met appropriate standards of quality and developmental rigor as measured by the Appraisal of Guidelines for Research and Evaluation instrument, and only two were specifically designed for primary care. Researchers did find, however, that currently available guidelines are philosophically and practically consistent and provide a degree of evidence-based clinical and systems support to primary care clinicians.

    Implications

    • The authors conclude that there is a need for evidence-based LGB guidelines that are more rigorously developed, disseminated, and evaluated specifically for the primary care setting.
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The Annals of Family Medicine: 8 (6)
The Annals of Family Medicine: 8 (6)
Vol. 8, Issue 6
1 Nov 2010
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Guidelines for the Primary Care of Lesbian, Gay, and Bisexual People: A Systematic Review
Ruth P. McNair, Kelsey Hegarty
The Annals of Family Medicine Nov 2010, 8 (6) 533-541; DOI: 10.1370/afm.1173

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Guidelines for the Primary Care of Lesbian, Gay, and Bisexual People: A Systematic Review
Ruth P. McNair, Kelsey Hegarty
The Annals of Family Medicine Nov 2010, 8 (6) 533-541; DOI: 10.1370/afm.1173
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