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Research ArticleOriginal Research

Impact of Scribes on Physician Satisfaction, Patient Satisfaction, and Charting Efficiency: A Randomized Controlled Trial

Risha Gidwani, Cathina Nguyen, Alexis Kofoed, Catherine Carragee, Tracy Rydel, Ian Nelligan, Amelia Sattler, Megan Mahoney and Steven Lin
The Annals of Family Medicine September 2017, 15 (5) 427-433; DOI: https://doi.org/10.1370/afm.2122
Risha Gidwani
1Center for Health Policy and Center for Primary Care and Outcomes Research, Stanford University School of Medicine, Stanford University, Stanford, California
2Division of Primary Care and Population Health, Department of Medicine, Stanford University School of Medicine, Stanford University, Stanford, California
DrPH
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Cathina Nguyen
3Division of Epidemiology, Department of Health Research and Policy, Stanford University School of Medicine, Stanford University, Stanford, California
MPH
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Alexis Kofoed
2Division of Primary Care and Population Health, Department of Medicine, Stanford University School of Medicine, Stanford University, Stanford, California
MPH
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Catherine Carragee
2Division of Primary Care and Population Health, Department of Medicine, Stanford University School of Medicine, Stanford University, Stanford, California
BA
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Tracy Rydel
2Division of Primary Care and Population Health, Department of Medicine, Stanford University School of Medicine, Stanford University, Stanford, California
MD
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Ian Nelligan
2Division of Primary Care and Population Health, Department of Medicine, Stanford University School of Medicine, Stanford University, Stanford, California
MD, MPH
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Amelia Sattler
2Division of Primary Care and Population Health, Department of Medicine, Stanford University School of Medicine, Stanford University, Stanford, California
MD
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Megan Mahoney
2Division of Primary Care and Population Health, Department of Medicine, Stanford University School of Medicine, Stanford University, Stanford, California
MD
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Steven Lin
2Division of Primary Care and Population Health, Department of Medicine, Stanford University School of Medicine, Stanford University, Stanford, California
MD
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  • For correspondence: stevenlin@stanford.edu
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Article Information

vol. 15 no. 5 427-433
DOI 
https://doi.org/10.1370/afm.2122
PubMed 
28893812

Published By 
The Annals of Family Medicine
Print ISSN 
1544-1709
Online ISSN 
1544-1717
History 
  • Received for publication December 6, 2016
  • Revision received April 15, 2017
  • Accepted for publication May 3, 2017
  • Published online September 11, 2017.

Copyright & Usage 
© 2017 Annals of Family Medicine, Inc.

Author Information

  1. Risha Gidwani, DrPH1,2,
  2. Cathina Nguyen, MPH3,
  3. Alexis Kofoed, MPH2,
  4. Catherine Carragee, BA2,
  5. Tracy Rydel, MD2,
  6. Ian Nelligan, MD, MPH2,
  7. Amelia Sattler, MD2,
  8. Megan Mahoney, MD2 and
  9. Steven Lin, MD2⇑
  1. 1Center for Health Policy and Center for Primary Care and Outcomes Research, Stanford University School of Medicine, Stanford University, Stanford, California
  2. 2Division of Primary Care and Population Health, Department of Medicine, Stanford University School of Medicine, Stanford University, Stanford, California
  3. 3Division of Epidemiology, Department of Health Research and Policy, Stanford University School of Medicine, Stanford University, Stanford, California
  1. CORRESPONDING AUTHOR: Steven Lin, MD, Suite 405, 211 Quarry Rd, MC 5985, Palo Alto, CA 94304, stevenlin{at}stanford.edu

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The Annals of Family Medicine: 15 (5)
The Annals of Family Medicine: 15 (5)
Vol. 15, Issue 5
September/October 2017
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Impact of Scribes on Physician Satisfaction, Patient Satisfaction, and Charting Efficiency: A Randomized Controlled Trial
Risha Gidwani, Cathina Nguyen, Alexis Kofoed, Catherine Carragee, Tracy Rydel, Ian Nelligan, Amelia Sattler, Megan Mahoney, Steven Lin
The Annals of Family Medicine Sep 2017, 15 (5) 427-433; DOI: 10.1370/afm.2122

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Impact of Scribes on Physician Satisfaction, Patient Satisfaction, and Charting Efficiency: A Randomized Controlled Trial
Risha Gidwani, Cathina Nguyen, Alexis Kofoed, Catherine Carragee, Tracy Rydel, Ian Nelligan, Amelia Sattler, Megan Mahoney, Steven Lin
The Annals of Family Medicine Sep 2017, 15 (5) 427-433; DOI: 10.1370/afm.2122
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  • Variation in Support for Documentation Among Primary Care Physicians by Gender
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  • Do Medical Scribes Help Primary Care Providers Respond More Quickly to Out-of-Visit Tasks?
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  • Finance and Time Use Implications of Team Documentation for Primary Care: A Microsimulation
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Subjects

  • Methods:
    • Quantitative methods
  • Other research types:
    • Health services
    • Professional practice
  • Other topics:
    • Organizational / practice change
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Keywords

  • medical scribes
  • electronic health records
  • work satisfaction
  • patient satisfaction
  • efficiency
  • primary care physicians
  • randomized controlled trial

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