Skip to main content

Main menu

  • Home
  • Current Issue
  • Content
    • Current Issue
    • Early Access
    • Multimedia
    • Podcast
    • Collections
    • Past Issues
    • Articles by Subject
    • Articles by Type
    • Supplements
    • Plain Language Summaries
    • Calls for Papers
  • Info for
    • Authors
    • Reviewers
    • Job Seekers
    • Media
  • About
    • Annals of Family Medicine
    • Editorial Staff & Boards
    • Sponsoring Organizations
    • Copyrights & Permissions
    • Announcements
  • Engage
    • Engage
    • e-Letters (Comments)
    • Subscribe
    • Podcast
    • E-mail Alerts
    • Journal Club
    • RSS
    • Annals Forum (Archive)
  • Contact
    • Contact Us
  • Careers

User menu

  • My alerts

Search

  • Advanced search
Annals of Family Medicine
  • My alerts
Annals of Family Medicine

Advanced Search

  • Home
  • Current Issue
  • Content
    • Current Issue
    • Early Access
    • Multimedia
    • Podcast
    • Collections
    • Past Issues
    • Articles by Subject
    • Articles by Type
    • Supplements
    • Plain Language Summaries
    • Calls for Papers
  • Info for
    • Authors
    • Reviewers
    • Job Seekers
    • Media
  • About
    • Annals of Family Medicine
    • Editorial Staff & Boards
    • Sponsoring Organizations
    • Copyrights & Permissions
    • Announcements
  • Engage
    • Engage
    • e-Letters (Comments)
    • Subscribe
    • Podcast
    • E-mail Alerts
    • Journal Club
    • RSS
    • Annals Forum (Archive)
  • Contact
    • Contact Us
  • Careers
  • Follow annalsfm on Twitter
  • Visit annalsfm on Facebook
Research ArticleResearch Brief

Practice Capacity to Address Patients’ Social Needs and Physician Satisfaction and Perceived Quality of Care

Matthew S. Pantell, Emilia De Marchis, Angeli Bueno and Laura M. Gottlieb
The Annals of Family Medicine January 2019, 17 (1) 42-45; DOI: https://doi.org/10.1370/afm.2334
Matthew S. Pantell
1Department of Pediatrics, University of California, San Francisco, California
MD, MS
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • For correspondence: Matt.Pantell@ucsf.edu
Emilia De Marchis
2Department of Family & Community Medicine, University of California, San Francisco, California
MD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Angeli Bueno
2Department of Family & Community Medicine, University of California, San Francisco, California
MD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Laura M. Gottlieb
2Department of Family & Community Medicine, University of California, San Francisco, California
3Social Interventions Research and Evaluations Network, University of California, San Francisco, California
MD, MPH
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • Figures & Data
  • eLetters
  • Info & Metrics
  • PDF
Loading

Article Figures & Data

Tables

  • Additional Files
    • View popup
    Table 1

    Physician and Practice Characteristics (N = 890)

    CharacteristicPhysicians, No., UnweightedPhysicians, %, UnweightedPhysicians, %, Weighted
    Age, y
     <35455.15.7
     35-4419221.620.1
     45-5424427.429.4
     55-6429633.329.3
     ≥6511012.415.5
     Missing/Imputed30.3−
    Sex
     Female34538.839.1
     Male54561.260.9
    Practice environment
     City34538.841.0
     Suburb26930.229.6
     Small town16718.818.6
     Rural10311.610.7
     Missing/Imputed60.7−
    Year of graduation from residency
     Before 198622224.926.5
     1986-199522925.725.0
     1996-200322124.825.9
     2004 or later20623.122.6
     Missing/Imputed121.3−
    Part of larger integrated provider system
     No61469.069.4
     Yes27330.730.6
     Missing/Imputed30.3−
    US region
     Northeast20623.121.9
     Midwest19922.423.5
     South29032.633.0
     West19521.921.6
     Missing/Imputed00.0−
    Medical specialty
     Family medicine/Medicine-pediatrics/General practice44850.342.8
     Internal medicine26329.638.4
     Pediatrics17920.118.8
     Missing/Imputed00.0−
    Size (full-time equivalent clinicians)
     ≤123826.728.2
     >1 to 324227.226.7
     >3 to 719121.520.8
     >720823.424.3
     Missing/Imputed111.2−
    Frequency of caring for patients needing social services
     Often32536.536.6
     Sometimes39944.845.4
     Rarely14015.715.2
     Never232.62.7
     Missing/Imputed30.3−
    Job satisfaction
     Very satisfied15617.518.1
     Satisfied41146.246.8
     Somewhat dissatisfied26429.729.0
     Very dissatisfied556.26.0
     Missing/Imputed40.4−
    Job stress
     No stress9410.610.9
     Moderately stressed39344.245.1
     Very stressed28231.731.2
     Extremely stressed11512.912.8
     Missing/Imputed60.7−
    Satisfaction with income
     Very satisfied13715.415.5
     Satisfied44950.451.0
     Somewhat dissatisfied20923.523.2
     Very dissatisfied9010.110.3
     Missing/Imputed50.6−
    Satisfaction with income relative to specialists
     Very satisfied596.67.1
     Satisfied18721.022.0
     Somewhat dissatisfied35840.241.1
     Very dissatisfied27430.829.8
     Missing/Imputed121.3−
    Satisfaction with amount of time spent with patients
     Very satisfied697.88.5
     Satisfied39244.045.0
     Somewhat dissatisfied33037.136.7
     Very dissatisfied9210.39.8
     Missing/Imputed70.8−
    Believes patient medical care quality is improving
     No66374.574.8
     Yes22525.325.2
     Missing/Imputed20.2−
    Preparedness to manage patients in need of social services
     Well prepared/some- what prepared29332.933.7
     Not prepared59767.166.3
    Ease of care coordination
     Very easy/easy32636.637.5
     Somewhat difficult/very difficult56463.462.5
    • Note: Characteristics are as reported by physicians.

    • View popup
    Table 2a

    Odds of Physician Outcomes Based on Practice Prepared to Address Patients’ Social Needs (N = 890)

    OutcomePractice is Well-Prepared to Address Patients With Social Needs
    Model 1Model 2Model 3
    OR (95% CI)P ValueOR (95% CI)P ValueOR (95% CI)P Value
    Job satisfaction
     Very satisfied2.22 (1.10-4.51).032.21 (1.07-4.56).033.23 (1.47-7.09).004
     Satisfied1.44 (0.74-2.78).281.43 (0.73-2.82).302.05 (0.99-4.25).053
     Somewhat dissatisfied1.24 (0.63-2.45).531.18 (0.59-2.36).641.61 (0.77-3.37).21
     Very dissatisfiedRef−Ref−Ref−
    Job stress
     No stress1.04 (0.57-1.89).900.99 (0.54-1.83).981.45 (0.76-2.73).26
     Moderately stressed0.81 (0.52-1.29).380.82 (0.51-1.30).401.02 (0.62-1.70).93
     Very stressed0.99 (0.62-1.58).961.03 (0.64-1.66).891.10 (0.67-1.81).71
     Extremely stressedRef−Ref−Ref−
    Satisfaction with income
     Very satisfied1.87 (1.03-3.37).042.02 (1.08-3.80).031.81 (0.92-3.58).09
     Satisfied1.32 (0.78-2.21).301.38 (0.80-2.39).251.38 (0.78-2.44).27
     Somewhat dissatisfied1.26 (0.72-2.21).431.30 (0.72-2.35).391.21 (0.65-2.25).54
     Very dissatisfiedRef−Ref−Ref−
    Satisfied with income relative to specialists
     Very satisfied2.22 (1.21-4.07).012.22 (1.18-4.16).011.91 (0.92-3.96).08
     Satisfied1.13 (0.74-1.72).571.08 (0.70-1.66).731.03 (0.64-1.66).89
     Somewhat dissatisfied1.17 (0.82-1.66).391.16 (0.80-1.68).431.17 (0.79-1.73).43
     Very dissatisfiedRef−Ref−Ref−
    Satisfied with amount of time spent with patients
     Very satisfied2.65 (1.35-5.20).0052.36 (1.17-4.75).022.86 (1.37-6.00).005
     Satisfied1.06 (0.64-1.76).820.98 (0.58-1.64).931.34 (0.77-2.34).30
     Somewhat dissatisfied1.09 (0.65-1.83).741.04 (0.61-1.76).891.20 (0.69-2.08).52
     Very dissatisfiedRef−Ref−Ref−
    Patient medical care received is improving1.75 (1.26-2.42).0011.79 (1.28-2.52).0011.72 (1.19-2.49).004
    • OR = odds ratio; Ref = reference group.

    • Notes: Using multiple imputation for all missing variables except sex and outcome variables. Model 1 covariates: none. Model 2 covariates: age, sex, era training completed, specialty, clinic location, region of country, clinic part of integrated provider network, full-time equivalent clinicians in practice. Model 3 covariates: model 2 covariates plus frequency practice sees patients with social needs.

Additional Files

  • Tables
  • Supplemental Table

    Supplemental Table

    Files in this Data Supplement:

    • Supplemental data: Table - PDF file
  • The Article in Brief

    Practice Capacity to Address Patients' Social Needs and Physician Satisfaction and Perceived Quality of Care

    Matthew S. Pantell , and colleagues

    Background Recent research suggests that addressing patients' social circumstances can not only benefit patients and reduce health care costs; it might also decrease clinicians' symptoms of burnout. The current study explores that possibility on a larger scale. Using a large health policy survey, researchers explore associations between clinic capacity to address patients' social and economic needs and physician job satisfaction, stress, and perception of medical care quality.

    What This Study Found Primary care physicians who practice in a setting prepared to manage patients with social needs have significantly higher job satisfaction than other physicians. Among 890 US physicians responding to the Commonwealth Fund's 2015 International Health Policy Survey of Primary Care Doctors, those who reported working in a practice able to manage patients' social needs had significantly higher job satisfaction, were more satisfied with amount of time spent with patients, and thought that the quality of medical care patients receive had improved. Feeling that it was easy to coordinate patients' care with social services or other community resources was also significantly associated with higher job satisfaction, personal and relative income satisfaction, satisfaction with amount of time spent with patients, and outlook on patients' quality of medical care.

    Implications

    • The authors call on health systems to include clinician satisfaction, which is closely tied to issues of burnout and retention, in their calculations of the costs and benefits of responding to patients' social needs.
PreviousNext
Back to top

In this issue

The Annals of Family Medicine: 17 (1)
The Annals of Family Medicine: 17 (1)
Vol. 17, Issue 1
January/February 2019
  • Table of Contents
  • Index by author
  • Back Matter (PDF)
  • Front Matter (PDF)
  • In Brief
Print
Download PDF
Article Alerts
Sign In to Email Alerts with your Email Address
Email Article

Thank you for your interest in spreading the word on Annals of Family Medicine.

NOTE: We only request your email address so that the person you are recommending the page to knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
Practice Capacity to Address Patients’ Social Needs and Physician Satisfaction and Perceived Quality of Care
(Your Name) has sent you a message from Annals of Family Medicine
(Your Name) thought you would like to see the Annals of Family Medicine web site.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
2 + 11 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Citation Tools
Practice Capacity to Address Patients’ Social Needs and Physician Satisfaction and Perceived Quality of Care
Matthew S. Pantell, Emilia De Marchis, Angeli Bueno, Laura M. Gottlieb
The Annals of Family Medicine Jan 2019, 17 (1) 42-45; DOI: 10.1370/afm.2334

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero
Get Permissions
Share
Practice Capacity to Address Patients’ Social Needs and Physician Satisfaction and Perceived Quality of Care
Matthew S. Pantell, Emilia De Marchis, Angeli Bueno, Laura M. Gottlieb
The Annals of Family Medicine Jan 2019, 17 (1) 42-45; DOI: 10.1370/afm.2334
Twitter logo Facebook logo Mendeley logo
  • Tweet Widget
  • Facebook Like
  • Google Plus One

Jump to section

  • Article
    • Abstract
    • INTRODUCTION
    • METHODS
    • RESULTS
    • DISCUSSION
    • Footnotes
    • References
  • Figures & Data
  • eLetters
  • Info & Metrics
  • PDF

Related Articles

  • PubMed
  • Google Scholar

Cited By...

  • Mise en {oelig}uvre dinterventions sociales en soins de sante primaires
  • Sams Story: The Financial and Human Costs of Disjointed Logics of Care
  • Implementing social interventions in primary care
  • Provider Impacts of Socioeconomic Risk Screening and Referral Programs: A Scoping Review
  • Capacity to Address Social Needs Affects Primary Care Clinician Burnout
  • In This Issue: Humans of Primary Care Research
  • Google Scholar

More in this TOC Section

  • Genital Tucking Practices in Transgender and Gender Diverse Patients
  • Update to Gabapentinoid Use in the United States, 2002-2021
  • Implications of Overturning Roe v Wade on Abortion Training in US Family Medicine Residency Programs
Show more Research Brief

Similar Articles

Subjects

  • Person groups:
    • Vulnerable populations
    • Community / population health
  • Methods:
    • Quantitative methods
  • Other research types:
    • Health policy
    • Professional practice
  • Other topics:
    • Quality improvement
    • Disparities in health and health care
    • Social / cultural context

Keywords

  • social needs
  • care coordination
  • vulnerable populations
  • acommunity/population health
  • job satisfaction
  • quality of care
  • health policy
  • professional practice
  • disparities in health & health care
  • practice-based research
  • primary care

Content

  • Current Issue
  • Past Issues
  • Early Access
  • Plain-Language Summaries
  • Multimedia
  • Podcast
  • Articles by Type
  • Articles by Subject
  • Supplements
  • Calls for Papers

Info for

  • Authors
  • Reviewers
  • Job Seekers
  • Media

Engage

  • E-mail Alerts
  • e-Letters (Comments)
  • RSS
  • Journal Club
  • Submit a Manuscript
  • Subscribe
  • Family Medicine Careers

About

  • About Us
  • Editorial Board & Staff
  • Sponsoring Organizations
  • Copyrights & Permissions
  • Contact Us
  • eLetter/Comments Policy

© 2025 Annals of Family Medicine