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Research ArticleMethodology

The 3 Cs of Content, Context, and Concepts: A Practical Approach to Recording Unstructured Field Observations

Michael D. Fetters and Ellen B. Rubinstein
The Annals of Family Medicine November 2019, 17 (6) 554-560; DOI: https://doi.org/10.1370/afm.2453
Michael D. Fetters
1Mixed Methods Program, Department of Family Medicine, University of Michigan Medical School, Ann Arbor, Michigan
MD, MPH, MA
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  • For correspondence: mfetters@med.umich.edu
Ellen B. Rubinstein
2Department of Sociology and Anthropology, North Dakota State University, Fargo, North Dakota
PhD, MA
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Tables

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    Table 1

    Reasons for Conducting Observations in Primary Care Research, With Clinical Examples

    Reasons to ObserveClinical Examples
    To understand behaviorDescribe whether or how staff follow clinical guidelines or study protocols
    To understand contextUnderstand environmental factors influencing uptake of an intervention
    To understand processExamine at baseline how clinical preventive services are delivered in offices
    To recognize patternsExamine variations in how clinical preventive services are implemented across multiple practices
    To see what people are reluctant to discussIdentify perceived cultural taboos, for example, parents reluctant to discuss HPV vaccination for prepubertal children
    To gain direct personal experience and knowledgeExplore patient experiences of undergoing clinical procedures, for example, the experience of colonoscopy preparation
    To move beyond selected perceptionsObserve how patients respond to universal screening questions, for example, depression screening, intimate personal violence screening
    • HPV = human papillomavirus.

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    Table 2

    Potential Reasons for Not Conducting Unstructured Observations in Primary Care Research, With Clinical Examples

    Potential Reasons
    Not to ObserveClinical Examples
    Research participants will not tolerate an observerResearch on illicit behaviors, such as drug abuse, or sexual practices relative to use of barrier devices or contraceptives
    Participants will changePossible change in adolescent bullying behaviors in presence
    behavior if observer is present (Hawthorne effect39)of observer; altered communication behaviors of couples dealing with interpersonal violence; compromising of therapeutic rapport with the added presence of a stranger
    Research will compromise participant decency, privacyResearch on physician-patient-family interactions that involves clinical examination of private areas; for example, breast, pelvic, male genital, rectal examinations may not be tolerable
    Reporting observations would be stigmatizing or unethicalRisks of stigmatization, which are present for any socially marginalized population
    • View popup
    Table 3

    The 3 Cs—Context, Content, and Concepts—Approach to Field Observations

    CategoryDefinitionFocus
    ContextThe circumstances (both material and theoretical) under which observations are being conducted, as well as any historical, sociocultural, political, and other information that may directly (or indirectly) influence data collectionWho is there as observer?
    What is your reason for being there?
    Why this location?
    What is your state of mind (eg, confused, unhappy, tired, excited)?
    What are your key areas of (observational) interest based on your prior research experience and/or scholarly background?
    ContentThe matter or substance of what happenedWho are the participants? How are they related, if at all (eg, physicians and patients, work colleagues, friends or family members, cancer survivors)?
    How do participants interact?
    What actions/events are occurring?
    What is the timing/sequence of events?
    What quotes best capture the exchange that occurred?
    ConceptsThe larger theoretical context to which observations connect, either as evidence of or refutation of theory; theoretical insights that emerge from observations (as in grounded theory); directions for future researchWhat have you learned that you did not know before?
    Does this observation help support or refute your hypothesis/expectations?
    How is this observation related to prior observations or to your reading of the scholarly literature?
    What are some potential implications of what you have observed?
    What new questions (research or otherwise) arise from this observation?
    How do participants respond to the presence of an observer? (Are they excited, anxious, skeptical, wary, etc?)
    What historical or current events may influence this response?

Additional Files

  • Tables
  • The Article in Brief

    The 3 Cs of Content, Context, and Concepts: A Practical Approach to Recording Unstructured Field Observations

    Michael D. Fetters , and colleagues

    Background Most primary care researchers lack a practical approach for including field observations in their studies, even though observations can offer important qualitative insights and provide a mechanism for documenting behaviors, events, and unexpected occurrences.

    What This Study Found The authors present an overview of qualitative field observations, a research methodology that could be useful to enhance health research projects using primary data collection. The paper illustrates a practical approach to collecting and recording observational data through a "3 Cs" template of content, context, and concepts. To demonstrate how the method can be used routinely in practice, the authors provide an example of a completed template and discuss the analytical approach used during a study on informed consent for research participation in the primary care setting of Qatar.

    Implications

    • According to the authors, the 3Cs template, which can be submitted for IRB approval, provides a straightforward mechanism for recording events and behaviors in almost any project involving human subjects.
  • Supplemental Appendix

    Supplemental Appendix

    Files in this Data Supplement:

    • Supplemental data: Appendix - PDF file
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The Annals of Family Medicine: 17 (6)
The Annals of Family Medicine: 17 (6)
Vol. 17, Issue 6
November/December 2019
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The 3 Cs of Content, Context, and Concepts: A Practical Approach to Recording Unstructured Field Observations
Michael D. Fetters, Ellen B. Rubinstein
The Annals of Family Medicine Nov 2019, 17 (6) 554-560; DOI: 10.1370/afm.2453

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The 3 Cs of Content, Context, and Concepts: A Practical Approach to Recording Unstructured Field Observations
Michael D. Fetters, Ellen B. Rubinstein
The Annals of Family Medicine Nov 2019, 17 (6) 554-560; DOI: 10.1370/afm.2453
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  • Article
    • Abstract
    • INTRODUCTION
    • BACKGROUND
    • RATIONALE FOR COLLECTING FIELD OBSERVATIONS
    • UNSTRUCTURED AND STRUCTURED FIELD OBSERVATIONS
    • THE 3 CS UNSTRUCTURED FIELD OBSERVATIONS TEMPLATE
    • USING THE 3 CS APPROACH IN THE FIELD
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Keywords

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  • family medicine
  • general medicine
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  • qualitative research
  • mixed methods: participatory/action research
  • field observations
  • field notes
  • Hawthorne effect
  • communication
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