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Research ArticleOriginal Research

Connecting People With Multimorbidity to Interprofessional Teams Using Telemedicine

Pauline Pariser, Thuy-Nga (Tia) Pham, Judith B. Brown, Moira Stewart and Jocelyn Charles
The Annals of Family Medicine August 2019, 17 (Suppl 1) S57-S62; DOI: https://doi.org/10.1370/afm.2379
Pauline Pariser
1Department of Family and Community Medicine, University of Toronto, Toronto, Ontario, Canada
2Toronto-Central Local Health Integration Network Toronto, Toronto, Ontario, Canada
3University Health Network, Toronto, Ontario, Canada
MD
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Thuy-Nga (Tia) Pham
1Department of Family and Community Medicine, University of Toronto, Toronto, Ontario, Canada
4South East Toronto Family Health Team, Toronto, Ontario, Canada
MD
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Judith B. Brown
5Centre for Studies in Family Medicine, Western University, London, Ontario, Canada
PhD
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Moira Stewart
5Centre for Studies in Family Medicine, Western University, London, Ontario, Canada
PhD
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Jocelyn Charles
1Department of Family and Community Medicine, University of Toronto, Toronto, Ontario, Canada
2Toronto-Central Local Health Integration Network Toronto, Toronto, Ontario, Canada
6Veterans Centre, Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada
MD, MScCH
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  • For correspondence: Jocelyn.charles@sunnybrook.ca
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    Table 1

    Participants’ Satisfaction With the TIP Intervention

    Survey ItemRespondents Who Agreed or Strongly Agreed, %
    Patients (n = 74)
    TIP has effectively improved my access to new interdisciplinary resources100
    I am hopeful that my chronic condition will improve as a result of the TIP case conference97
    Primary care physicians (n = 21)
    I would use telemedicine technology again to facilitate a case conference100
    TIP case conference increased my confidence in managing this patient’s chronic care90
    Team membersa (n = 87)
    The TIP case conference was an effective model to develop a care plan for this complex patient97
    • IMPACT = Interprofessional Model of Practice for Aging and Complex Treatments; TIP = Telemedicine IMPACT Plus.

    • ↵a Team members included allied health care professionals and specialist physicians.

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    Table 2

    Cost Comparison: TIP Intervention vs Hospital Admission With a 1-Day Stay

    TIP InterventionCost, C$Hospital AdmissionAverage Cost, C$
    TIP nurse: 6.1 hr average per patient
     2.4 hr preintervention
     2.0 hr for intervention (plus setup)
     1.7 hr postintervention
    297.19Emergency department visit (average)a191.44
    PCP billing for 1-hr conference160.40ED physician billing (average)112.00
    Specialist billing for 1-hr conference223.10General internal medicine specialist billing for admission consult plus 1-day inpatient234.00
    Hospital daily ratea550.52
    Total actual cost680.69Total actual cost1,087.96
    In-kind contributions: interprofessional team cost provided in kind: average of 3 health care staff per intervention172.90……
    Total (actual + in-kind) cost:853.59……
    • ED = emergency department; IMPACT = Interprofessional Model of Practice for Aging and Complex Treatments; PCP = primary care physician; TIP = Telemedicine IMPACT Plus.

    • ↵a Excluding physician, laboratory, and imaging costs.

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The Annals of Family Medicine: 17 (Suppl 1)
The Annals of Family Medicine: 17 (Suppl 1)
Vol. 17, Issue Suppl 1
August 2019
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Connecting People With Multimorbidity to Interprofessional Teams Using Telemedicine
Pauline Pariser, Thuy-Nga (Tia) Pham, Judith B. Brown, Moira Stewart, Jocelyn Charles
The Annals of Family Medicine Aug 2019, 17 (Suppl 1) S57-S62; DOI: 10.1370/afm.2379

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Connecting People With Multimorbidity to Interprofessional Teams Using Telemedicine
Pauline Pariser, Thuy-Nga (Tia) Pham, Judith B. Brown, Moira Stewart, Jocelyn Charles
The Annals of Family Medicine Aug 2019, 17 (Suppl 1) S57-S62; DOI: 10.1370/afm.2379
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Subjects

  • Domains of illness & health:
    • Chronic illness
  • Other topics:
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    • Multimorbidity

Keywords

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  • chronic disease
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  • integrated care
  • interprofessional relations
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  • health information technology
  • health care team
  • practice-based research
  • telemedicine
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