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Research ArticleRESEARCH BRIEF

The Provincial Spread and Scale of the Ontario eConsult Service: Evaluation of the First 2 Years

Clare Liddy, Rhea Mitchell, Sheena Guglani, Ariana Mihan, Claire Sethuram, Andrea Miville and Erin Keely
The Annals of Family Medicine May 2022, 20 (3) 262-265; DOI: https://doi.org/10.1370/afm.2812
Clare Liddy
1C.T. Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada
2Department of Family Medicine, University of Ottawa, Ottawa, Ontario, Canada
3eConsult Centre of Excellence, The Ottawa Hospital, Ottawa, Ontario, Canada
MD, MSc, CCFP
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  • For correspondence: cliddy@uottawa.ca
Rhea Mitchell
3eConsult Centre of Excellence, The Ottawa Hospital, Ottawa, Ontario, Canada
MSc
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Sheena Guglani
1C.T. Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada
3eConsult Centre of Excellence, The Ottawa Hospital, Ottawa, Ontario, Canada
MSc
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Ariana Mihan
1C.T. Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada
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Claire Sethuram
1C.T. Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada
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Andrea Miville
3eConsult Centre of Excellence, The Ottawa Hospital, Ottawa, Ontario, Canada
MHA
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Erin Keely
3eConsult Centre of Excellence, The Ottawa Hospital, Ottawa, Ontario, Canada
4Department of Medicine, University of Ottawa, Ottawa, Ontario, Canada
5Division of Endocrinology/Metabolism, The Ottawa Hospital, Ottawa, Ontario, Canada
MD, FRCPC
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  • Figure 1.
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    Figure 1.

    Utilization of the Ontario eConsult service in the first 2 years—number of eConsults sent per month and cumulative total.

    eConsult = electronic consultation. Orange line represents the median number of cases submitted during the study time period.

  • Figure 2.
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    Figure 2.

    Requesting clinician adoption over time.

    eConsult = electronic consultation.

    Note: June 30, 2018 indicates the 6-month period prior to provincial launch of eConsult. Other dates indicate the end of a 6-month period after eConsult was implemented.

Additional Files

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  • SUPPLEMENTAL APPENDIXES IN PDF FILE BELOW

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The Annals of Family Medicine: 20 (3)
The Annals of Family Medicine: 20 (3)
Vol. 20, Issue 3
1 May 2022
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The Provincial Spread and Scale of the Ontario eConsult Service: Evaluation of the First 2 Years
Clare Liddy, Rhea Mitchell, Sheena Guglani, Ariana Mihan, Claire Sethuram, Andrea Miville, Erin Keely
The Annals of Family Medicine May 2022, 20 (3) 262-265; DOI: 10.1370/afm.2812

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The Provincial Spread and Scale of the Ontario eConsult Service: Evaluation of the First 2 Years
Clare Liddy, Rhea Mitchell, Sheena Guglani, Ariana Mihan, Claire Sethuram, Andrea Miville, Erin Keely
The Annals of Family Medicine May 2022, 20 (3) 262-265; DOI: 10.1370/afm.2812
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Subjects

  • Methods:
    • Quantitative methods
  • Other research types:
    • Health services
  • Core values of primary care:
    • Access
    • Coordination / integration of care
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Keywords

  • digital technology
  • eReferral and eConsultation
  • heath care quality, access and evaluation
  • health services accessibility
  • telemedicine

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