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Research ArticleOriginal Research

Ongoing Decline in Continuity With GPs in English General Practices: A Longitudinal Study Across the COVID-19 Pandemic

Louis Steven Levene, Richard H. Baker, Christopher Newby, Emilie M. Couchman and George K. Freeman
The Annals of Family Medicine July 2024, 22 (4) 301-308; DOI: https://doi.org/10.1370/afm.3128
Louis Steven Levene
1Department of Population Health Sciences, University of Leicester, Leicester, England
MA, MB, BChir, FRCGP, PhD
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  • For correspondence: lsl7@leicester.ac.uk
Richard H. Baker
1Department of Population Health Sciences, University of Leicester, Leicester, England
MD, FRCGP, FRCP
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Christopher Newby
2School of Medicine, University of Nottingham, Nottingham, England
PhD
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Emilie M. Couchman
3University of Sheffield, Sheffield, England
MBChB, BMedSci, MRCGP
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George K. Freeman
4Department of Primary Care and Public Health, Imperial College London, London, England
MD, FRCGP
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  • Figure 1.
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    Figure 1.

    Relative changes in English practices’ longitudinal continuity of care, 2018-2022.

    GP = general practitioner; LCoC = longitudinal continuity of care.

    Notes: Figure shows relative change in percentage of practice patients reporting LCoC. LCoC was calculated as 100 × (percentage of patients with preferred GP × percentage of patients able to see preferred GP).

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    Figure 2.

    Practice-level continuity of care measures as reported by patients on the GPPS, 2018-2022.

    GP = general practitioner; GPPS = General Practice Patient Survey.

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    Figure 3.

    Variation across practices in longitudinal continuity of care, 2018-2022.

    Note: Coefficient of variation is calculated as the SD divided by the mean. Exact values are 48.1% (2018), 51.0% (2019), 54.5% (2020), 55.4% (2021), and 63.6% (2022).

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    Table 1.

    Continuous Variables in the Model (N = 6,139 Eligible Practices)

    Variable2018
    Median (IQR)
    2019
    Median (IQR)
    2020
    Median (IQR)
    2021
    Median (IQR)
    2022
    Median (IQR)
    Dependent variable
    Patients reporting LCoC, %27.5 (18.6-38.0)25.5 (16.9-36.1)22.9 (14.9-33.7)21.0 (13.6-30.5)16.66 (10.1-25.2)
    Independent variables
    IMD scorea…21.2 (14.0-30.4)………
    White patients, %92.8 (75.9-97.8)92.4 (75.8-97.6)92.1 (74.9-97.5)91.2 (72.3-97.0)90.3 (71.0-96.8)
    List size7,711 (4,996-11,110)7,907 (5,165-11,394)8,052 (5,299-11,685)8,147 (5,378-11,825)8,308 (5,475-12,028)
    NHS payments per patient, £b…   146.40 (131.79-167.55)   146.52 (132.33-166.76)   149.66 (134.34-171.44)   152.85 (136.97-173.84)
    GPs per 1,000 patients0.53 (0.40-0.69)0.53 (0.40-0.70)0.54 (0.40-0.71)0.54 (0.39-0.73)0.55 (0.39-0.74)
    Nurses per 1,000 patients0.24 (0.16-0.33)0.24 (0.16-0.34)0.24 (0.16-0.35)0.23 (0.15-0.34)0.23 (0.15-0.34)
    Patients seen on same day, %30.1 (22.0-41.6)30.3 (21.7-41.3)30.2 (21.9-40.7)34.2 (25.2-43.7)32.2 (22.6-43.7)
    • GP = general practitioner; GPPS = General Practice Patient Survey; IMD = Index of Multiple Deprivation; IQR = interquartile range; LCoC = longitudinal continuity of care (based on GPPS); NHS = National Health Service.

    • Note: Only medians and IQRs are shown here, as the majority of variables were not normally distributed. More detailed statistics, including means, SDs, and missing values for these variables, are provided in Supplemental Table 5.

    • ↵a The lowest IMD score was 3.4 and the highest was 68.7. Higher values denote higher levels of deprivation. Value for 2019 was used for all years.

    • ↵b The 2018 data were not used because method of calculating payments changed in 2018-2019.

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    Table 2.

    Categorical Variables in the Model (N = 6,139 Eligible Practices)

    VariablePractices, No. (%)
    NHS region
      London1,127 (18.4)
      South West521 (8.5)
      South East783 (12.8)
      Midlands1,212 (19.7)
      East of England631 (10.3)
      North West920 (15.0)
      North East and Yorks944 (15.4)
      Unknown    1 (<0.1)
    Location
      Urban5,109 (83.2)
      Rural1,030 (16.8)
    Contract type in 2020
      GMS4,409 (71.8)
      PMS1,598 (26.0)
      APMS132 (2.2)
    • APMS = Alternative Provider Medical Services; GMS = General Medical Services; NHS = National Health Service; PMS = Personal Medical Services.

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    Table 3.

    Predictors of Decline in Longitudinal Continuity of Care During 2018-2020

    PredictorCoefficient (95% CI)P Value
    Intercept (coefficient of time)0.18 (−0.32 to 0.68).48
    Baseline LCoC (2018)−0.08 (−0.09 to −0.07)<.001
    Index of Multiple Deprivation score−0.007 (−0.011 to 0.003).07
    Region (ref = London)
      South West−0.26 (−0.58 to 0.06).11
      South East−0.32 (−0.60 to −0.04).02
      Midlands−0.59 (−0.84 to −0.33)<.001
      East of England−0.41 (−0.70 to −0.11).007
      North West−0.57 (−0.85 to −0.28)<.001
    North East and Yorks−0.24 (−0.52 to 0.05).10
    Location: rural (ref = urban)−0.01 (−0.24 to 0.23).96
    White patients−0.012 (−0.014 to −0.010)<.001
    List size (thousands)0.003 (−0.01 to 0.02).68
    GPs per 1,000 patients0.38 (0.11 to 0.65).005
    Nurses per 1,000 patients0.45 (−0.10 to 0.99).11
    Contract type in 2020 (ref = GMS)
      APMS0.25 (−0.29 to 0.80).36
      PMS0.21 (0.05 to 0.38).01
    NHS payment per patient (per £10s)0.01 (−0.01 to 0.03).38
    Patients seen same day0.008 (0.005 to 0.011).003
    • APMS = Alternative Provider Medical Services; GMS = General Medical Services; GP = general practitioner; LCoC = longitudinal continuity of care; PMS = Personal Medical Services; ref = reference.

    • Notes: Multilevel mixed-effects model with time interactions. Dependent variable (outcome) was the percentage of practice patients reporting LCoC, calculated as 100 × (percentage of patients with preferred GP × percentage of patients able to see preferred GP). A positive coefficient indicates a slower rate of decline over time, whereas a negative coefficient indicates a faster rate of decline over time. For example, a coefficient value of 0.38 for GPs per 1,000 patients means that for each 1-unit increase in the number of GPs/1,000, the slope of the decline in the outcome (continuity) would have been 38% better (or less steep in this context) over the study period, after adjusting for all the other predictors. A coefficient value of −0.08 for baseline continuity (in 2018) means that for each 1-unit (% in this case) increase in baseline continuity, the slope of the decline would have been 8% worse (or steeper in this context) over the study period, after adjustment. Model is based on 6,010 practices and 21,565 observations. The intraclass correlation coefficient is 0.51. The conditional R2 is 0.83. The full output of the model, including fixed effects without time interactions, is provided in Supplemental Table 7.

Additional Files

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  • SUPPLEMENTAL MATERIALS IN PDF FILE BELOW

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  • VISUAL ABSTRACT IN PNG FILE BELOW

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  • PLAIN-LANGUAGE ARTICLE SUMMARY

    Original Research 

    Pandemic Lockdown Exacerbated Ongoing Declines in Continuity of Care

    Within English General Practices 

    Background and Goal: Longitudinal continuity of care is the repeated contact between an individual and the same general practitioner (GP). This type of continuity of care is widely regarded as a cornerstone of primary care. Higher levels of longitudinal continuity of care are associated with better health outcomes, greater patient satisfaction, and more cost-effective use of health care resources. This study aimed to describe more recent variations between practices in the slopes of longitudinal continuity of care levels across the COVID-19 pandemic. The study also set out to determine if practice-related factors predicted these variations.

    Study Approach: Researchers used the General Practice Patient Survey for the period of 2018- 2022 to analyze data from English general practices with longitudinal continuity of care information. The study included only active practices with at least 750 registered patients. The outcome was the percentage of each practice’s patients who had both a preferred GP and the ability to see that GP repeatedly. The study examined eleven population and practice related factors as potential independent predictors of longitudinal continuity of care variation. Factors included baseline longitudinal continuity of care (in 2018), English National Health Service (NHS) region (London, South East, South West, East of England, Midlands, North East and Yorkshire, or North West), deprivation score, rurality (urban or rural), percentage of White patients and numbers of general practitioners and nurses per 10,000 patients.

    Main Results: 

    • Overall Decline in Continuity: In 2018-2022, the mean of longitudinal continuity of care levels across 6,010 practices decreased markedly from 29.3% to 19.0% of patients.

    • Steeper Decline Post-COVID-19 Lockdown: This decline steepened in 2021- 2022, following the COVID-19 lockdown.

    • Increasing Variations in Continuity: The coefficient of variation (a measure of relative variability) increased from 48.1% to 63.6% in 2018-2022, indicating progressively widening differences between practices.

    • Predictors of Variations in Decline of Continuity:

    • More general practitioners and higher percentages of patients seen on the same day as booking predicted slower declines.

    • Higher baseline longitudinal continuity of care, living in four of the six regions outside London, and higher percentages of White ethnicity predicted faster declines.

    Why It Matters:The findings suggest that factors linked to greater appointment availability predicted slower declines in longitudinal continuity of care levels in English general practices. To prevent the further loss of continuity, the researchers urge immediate nationwide action to improve appointment availability. 

    Visual Abstract:


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The Annals of Family Medicine: 22 (4)
The Annals of Family Medicine: 22 (4)
Vol. 22, Issue 4
July/August 2024
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Ongoing Decline in Continuity With GPs in English General Practices: A Longitudinal Study Across the COVID-19 Pandemic
Louis Steven Levene, Richard H. Baker, Christopher Newby, Emilie M. Couchman, George K. Freeman
The Annals of Family Medicine Jul 2024, 22 (4) 301-308; DOI: 10.1370/afm.3128

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Ongoing Decline in Continuity With GPs in English General Practices: A Longitudinal Study Across the COVID-19 Pandemic
Louis Steven Levene, Richard H. Baker, Christopher Newby, Emilie M. Couchman, George K. Freeman
The Annals of Family Medicine Jul 2024, 22 (4) 301-308; DOI: 10.1370/afm.3128
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Subjects

  • Methods:
    • Quantitative methods
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    • Health services
  • Core values of primary care:
    • Continuity
  • Other topics:
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Keywords

  • primary health care
  • continuity of patient care
  • physician-patient relationship
  • health workforce
  • delivery of health care
  • office visits
  • COVID-19
  • allied health personnel
  • telemedicine
  • organizational change

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