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Research ArticleOriginal Research

Feasibility and Acceptability of the “About Me” Care Card as a Tool for Engaging Older Adults in Conversations About Cognitive Impairment

Stuart W. Grande, Mikele Epperly, Karynn Yee-Huey Tan, Supriya Yagnik, Michael Ellenbogen, Jane Pederson, Alberto Villarejo-Galende, Rae Lynn Ziegler and Greg Kotzbauer
The Annals of Family Medicine March 2025, 23 (2) 117-126; DOI: https://doi.org/10.1370/afm.240165
Stuart W. Grande
1University of Minnesota School of Public Health, Minneapolis, Minnesota
PhD, MPA
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  • ORCID record for Stuart W. Grande
  • For correspondence: sgrande@umn.edu
Mikele Epperly
2F. Hoffmann-La Roche Ltd, Basel, Switzerland
PhD, MPH
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Karynn Yee-Huey Tan
3Roche Pharmaceuticals, Selangor, Malaysia
MBA
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Supriya Yagnik
4Genentech, Inc, South San Francisco, California
MPH
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Michael Ellenbogen
5International dementia advocate and connecter
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Jane Pederson
6Stratis Health, Minneapolis, Minnesota
MD, MS
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Alberto Villarejo-Galende
7Department of Neurology, Hospital Universitario 12 de Octubre, Instituto de investigación Imas12, Madrid, Spain
MD, PhD
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Rae Lynn Ziegler
8Retired, Pinehurst, North Carolina
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Greg Kotzbauer
9Morph Studio, Durham, North Carolina
MS
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  • Figure 1.
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    Figure 1.

    Core Phases of the About Me Care Card Study

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    Figure 2.

    Version 1 of the About Me Care Card for Aging Adults With Alzheimer Disease and Related Dementias

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    Figure 3a.

    The Outside Pages of Version 2 of the About Me Care Card for Aging Adults With Alzheimer Disease and Related Dementias

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    Figure 3b.

    The Inside Pages of Version 2 of the About Me Care Card for Aging Adults With Alzheimer Disease and Related Dementias

    Note: A participating health system with experience using the original About Me Care Card also tested a slightly different version of the About Me Care Card.

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    Table 1.

    Implementation Settings and Patients Engaged (Phases 1 and 2)

    Clinician (n)Care teamDelivery settingSettingImplementation timingPatients (n)
    Phase 1
    Social worker (1)Midsize (<$1 billion), not-for-profit US health system home health teamTelephoneSoutheast United States, ruralIndependent of home visit with social worker to discuss social needs only10
    Senior PCP (1)Private, independent physician (single provider practice)In-person, in assisted living settingMidwest United States, ruralDuring medical visit with physician8
    Palliative care physician (1)Midsize (<$1 billion), not-for-profit US health system palliative care teamIn-person, palliative care clinic roomSoutheast United States, ruralDuring medical visit with physician4
    Employed neurohospitalist (1)Midsize (<$1 billion), not-for-profit US neurohospitalist teamHospital roomSoutheast United States, ruralDuring medical visit with physician, discharge planner, and researcher3
    Social worker (1)Not-for-profit independent area on aging agencyTelephoneMidwest United States, ruralIndependent of home visit to ensure understanding of patient’s social needs10
    PACE PCP (1; identical to phase 2)Program of all-inclusive care for elderlyPACE care facilityMidwest United States, ruralPatients completed About Me Care Card with administrator before visit with PCP, then discussed card with PCP during medical encounter10
    Employed PCP (1)Large (≥$1 billion), not-for-profit US health systemSkilled nursing facilityMidwest United States, small cityDuring medical visit with PCP6
    Phase 1 total51
    Phase 2
    PACE PCP (1; identical to phase 1)Program of all-inclusive care for elderlyPACE care facilityMidwest United States, ruralPatients completed About Me Care Card with administrator before visit with PCP, then discussed card with PCP during medical encounter7
    Social worker (1)Midsize (<$1 billion), not-for-profit US social care team, inpatient visitPart of Hospital Elder Life programSoutheast United States, ruralSocial worker conversation with inpatient5
    Nurse practitioner (1)Private, independent memory clinicTelehealth and in-person visits with patients in nursing homesMidwest United States, ruralDuring visit with patients via telehealth or in person to specifically assess for cognitive, memory care10
    Employed PCP (1)Midsize (<$1 billion), not-for-profit US primary care teamPrimary care clinicSoutheast United States, ruralPatient asked to complete About Me Care Card when arriving at clinic, immediately before visiting with PCP; PCP discussed card with patient during medical encounter51
    Employed PCPs and nurse practitioners (3)Midsize (<$1 billion), not-for-profit US primary care teamPrimary care clinicSoutheast United States, ruralPatient asked to complete About Me Care Card when arriving at clinic, immediately before visiting with PCP; PCP discussed card with patient during medical encounter16
    Employed neurologist (1)Memory clinic/instituteAcademic tertiary hospitalMadrid, Spain (large city)Patient asked to complete About Me Care Card when arriving at clinic, immediately before visiting with neurologist; neurologist discussed card with patient during medical encounter5
    Phase 2 total
    Overall total
    94
    145
    • PACE = Program of All-inclusive Care for the Elderly; PCP = primary care physician.

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    Table 2.

    Qualitative Findings, Phase 1: Feasibility

    Key design recommendations
    Simplify content: decrease options in “My Life” section
    Make relevant to user: what is important to you?
    Ensure content is easy to review and elicits questions
    Feasibility
    Conversation preparation: “does not waste time on trying to determine goals…clinician can focus on guiding conversation around goals or concerns”
    Flexibility of use: “face-to-face worked well, phone was a little difficult”
    Adaptability: “can be used in a variety of clinical settings, assisted living, social care, primary care, home care”
    Adoption: “simply need to practice to know how it impacts efficacy”
    • View popup
    Table 3.

    Qualitative Findings, Phase 2: Acceptability

    Key design insights
    Personalization: [living my best life] “gave me a chance to reflect on my life” (patient)
    Elicited new information: “new [patient] information [they] found enlightening, which doctor never knew” (clinician)
    Acceptability
    Focused on right care: “guided the discussion, permitting a palliative care mindset” (clinician)
    Slowed down time: “provided time and space for people to think about what they want and how they want to express it” (clinician)
    Expanded conversation: “I found out a patient was lonely…made a referral to social care” (clinician)

Additional Files

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    • Grande_Supp_Table.pdf -

      Supplemental Table. Global steering committee

  • PLAIN-LANGUAGE SUMMARY

    Original Research

    “About Me” Care Card Tool Can Improve Care Planning and Cognitive Health Management

    Background and Goal:Existing tools for cognitive impairment focus primarily on clinical diagnosis but do not support discussions that address patients’ personal fears, goals, and social needs. The goal of this study was to develop and test the “About Me” Care Card, a tool designed to promote dialog between patients, caregivers, families, and clinicians on care related to dementia, cognitive impairment, and aging. 

    Study Approach:Researchers conducted a feasibility study using a community and user-centered design approach to develop and test the “About Me” Care Card, a tool developed based on shared decision-making principles. An environmental scan identified gaps in existing cognitive care tools, and a global steering committee made up of health care professionals, patient advocacy groups, caregivers/family members, and individuals with dementia provided feedback.  

    Main Results: Fourteen clinicians consisting of 7 clinician types across 7 institutions piloted the card during in-person visits or by telephone. Observations showed the card (1) allowed time to elicit what matters most to patients, (2) created space for personalized care conversations, (3) opened an examination of social care needs, and (4) moderated emotional relationships between families and individuals. Findings from 44 completed post-use surveys showed that most patients found the card beneficial, with 65% recommending it for those over age 65. However, while 41% found it easy to use, some patients with advanced cognitive challenges required assistance and only 32% felt it helped in creating a concrete plan to address their priorities.

    Why It Matters:Findings from this study suggest that integrating tools like the “About Me” Care Card into primary care workflows could help clinicians identify patient concerns earlier. 

    Feasibility and Acceptability of the “About Me” Care Card as a Tool for Engaging Older Adults in Conversations About Cognitive Impairment

    Stuart W. Grande, PhD, MPA, et al

    University of Minnesota School of Public Health, Minneapolis, Minnesota

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The Annals of Family Medicine: 23 (2)
The Annals of Family Medicine: 23 (2)
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Feasibility and Acceptability of the “About Me” Care Card as a Tool for Engaging Older Adults in Conversations About Cognitive Impairment
Stuart W. Grande, Mikele Epperly, Karynn Yee-Huey Tan, Supriya Yagnik, Michael Ellenbogen, Jane Pederson, Alberto Villarejo-Galende, Rae Lynn Ziegler, Greg Kotzbauer
The Annals of Family Medicine Mar 2025, 23 (2) 117-126; DOI: 10.1370/afm.240165

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Feasibility and Acceptability of the “About Me” Care Card as a Tool for Engaging Older Adults in Conversations About Cognitive Impairment
Stuart W. Grande, Mikele Epperly, Karynn Yee-Huey Tan, Supriya Yagnik, Michael Ellenbogen, Jane Pederson, Alberto Villarejo-Galende, Rae Lynn Ziegler, Greg Kotzbauer
The Annals of Family Medicine Mar 2025, 23 (2) 117-126; DOI: 10.1370/afm.240165
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Subjects

  • Domains of illness & health:
    • Chronic illness
  • Person groups:
    • Older adults
  • Methods:
    • Qualitative methods
  • Other research types:
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    • Communication / decision making

Keywords

  • dementia
  • Alzheimer disease
  • cognitive health
  • shared decision making
  • decision support

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