Increasing Capacity for Innovation in Bureaucratic Primary Care Organizations: A Whole System Participatory Action Research Project

A version of this report was presented at the Third International Conference: Organisational Behaviour in Healthcare, Said Business School, Oxford, England, March 2002; at the London Association of University Departments of General Practice, Madingley Hall, Cambridge, England, January 2002; at the Annual Conference of the West London Research Network 2002 (Keynote Speech), June 2003, at a workshop (focusing on the research methodology) at the North American Primary Care Research Group, October 2004. A booklet that summarized the work was posted on a Department of Health, Modernisation Agency Web site (http://www.natpact.nhs.uk/news/index.php?article_request=505).