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Research ArticleMethodology

Data Collection Outcomes Comparing Paper Forms With PDA Forms in an Office-Based Patient Survey

James M. Galliher, Thomas V. Stewart, Paramod K. Pathak, James J. Werner, L. Miriam Dickinson and John M. Hickner
The Annals of Family Medicine March 2008, 6 (2) 154-160; DOI: https://doi.org/10.1370/afm.762
James M. Galliher
PhD
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Thomas V. Stewart
BA
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Paramod K. Pathak
PhD
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James J. Werner
PhD
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L. Miriam Dickinson
PhD
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John M. Hickner
MD, MSc
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Tables

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    Table 1.

    Returned Forms With Any Errors of Omission, by Site and Type of Form

    SitePaper No. (%)Electronic No. (%)
    NA = not applicable.
    Note: Not all sites returned 60 forms as specified in the protocol.
    a Handheld computer was lost/stolen before data collection.
    b No paper forms were returned because of staffing difficulties.
    c Handheld computer was lost/stolen after data collection.
    Paper-first group
        A3/30 (10)2/22 (9)
        D2/30 (7)1/30 (3)
        E10/30 (33)2/20 (10)
        F6/30 (20)1/28 (4)
        H9/30 (30)0/30 (0)
        J20/29 (69)0/4 (0)
        O3/30 (10)2/29 (7)
        P1/30 (3)1/31 (3)
        R30/30 (100)1/25 (4)
        S6/30 (20)1/32 (3)
        Total90/299 (30)11/251 (4)
    Electronic-first group
        B4/30 (13)0/30 (0)
        C18/32 (56)NAa
        G30/30 (100)0/30 (0)
        I17/24 (71)1/28 (4)
        KNAb0/32 (0)
        L8/30 (27)0/32 (0)
        M2/30 (7)2/33 (6)
        N11/30 (37)NAc
        Q6/32 (19)1/30 (3)
        Total96/238 (40)4/215 (2)
    Overall total186/537 (35)15/466 (3)
    • View popup
    Table 2.

    Returned Form Items With Errors of Omission, by Site and Type of Form

    SitePaper No. (%)Electronic No. (%)
    NA = not applicable.
    Note: Not all sites returned 60 forms as specified in the protocol, and the number of items per form varied because of skip patterns.
    a Handheld computer was lost/stolen before data collection.
    b No paper forms were returned because of staffing difficulties.
    c Handheld computer was lost/stolen after data collection.
    Paper-first group
        A3/727 (0.4)6/547 (1.1)
        D6/760 (0.8)2/740 (0.3)
        E14/737 (1.9)6/522 (1.1)
        F12/760 (1.6)1/714 (0.1)
        H27/767 (3.5)0/781 (0.0)
        J55/764 (7.2)0/121 (0.0)
        O3/808 (0.4)2/735 (0.3)
        P2/752 (0.3)6/774 (0.8)
        R34/757 (4.5)5/604 (0.8)
        S14/777 (1.8)2/876 (0.2)
        Total170/7,609 (2.2)30/6,414 (0.5)
    Electronic-first group
        B10/777 (1.3)0/771 (0.0)
        C67/774 (8.7)NAa
        G100/670 (14.9)0/689 (0.0)
        I81/585 (13.8)5/699 (0.7)
        KNAb0/800 (0.0)
        L9/750 (1.2)0/799 (0.0)
        M6/806 (0.7)6/864 (0.7)
        N20/764 (2.6)NAc
        Q6/823 (0.7)2/799 (0.3)
        Total299/5,949 (5.0)13/5,421 (0.2)
    Overall total469/13,558 (3.5)43/11,835 (0.4)
    • View popup
    Table 3.

    General Linear Mixed Model: Forms With Any Errors of Omission, by Type of Form

    Type of FormOrder of AdministrationForms With Errors, % (95% CI)
    CI = confidence interval.
    Note: type of form: F1,15=156.93, P<.001; order: F1,17=0.71, P=.41.
    PaperEither26.5 (19.9–34.5)
    ElectronicEither5.1 (3.5–17.6)
    • View popup
    Table 4.

    General Linear Mixed Model: Form Items With Errors of Omission, by Type of Form

    Type of FormOrder of AdministrationItems With Errors, % (95% CI)
    CI = confidence interval.
    Note: type of form: F1,15=49.43, P<.01; order: F1,17=2.65, P=.12.
    PaperEither3.00 (2.09–3.91)
    ElectronicEither0.94 (0.01–1.87)

Additional Files

  • Tables
  • The Article in Brief

    Data Collection Outcomes Comparing Paper Forms With PDA Forms in an Office-Based Patient Survey

    James M. Galliher, PhD , and colleagues

    Background There are many challenges to collecting and managing research data in medical offices. A survey on immunizations provided an opportunity to look at the use of handheld computers for administering and transmitting patient survey data and compare the completeness of data gathered using paper forms vs handheld computers.

    What This Study Found The overall survey return rate was better for paper forms than for electronic forms due to technical difficulties with electronic data collection and stolen or lost personal digital assistants (PDAs). There were more errors of omission on the paper forms.

    Implications

    • Although handheld computers produce more complete data than paper forms for survey data, these PDAs are not superior because of large amounts of missing data resulting from technical difficulties or their theft or loss.
    • Other hardware solutions, such as tablet computers or cell phones linked via a wireless network directly to a Web site, may be better electronic solutions for the future.
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The Annals of Family Medicine: 6 (2)
The Annals of Family Medicine: 6 (2)
Vol. 6, Issue 2
1 Mar 2008
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Data Collection Outcomes Comparing Paper Forms With PDA Forms in an Office-Based Patient Survey
James M. Galliher, Thomas V. Stewart, Paramod K. Pathak, James J. Werner, L. Miriam Dickinson, John M. Hickner
The Annals of Family Medicine Mar 2008, 6 (2) 154-160; DOI: 10.1370/afm.762

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Data Collection Outcomes Comparing Paper Forms With PDA Forms in an Office-Based Patient Survey
James M. Galliher, Thomas V. Stewart, Paramod K. Pathak, James J. Werner, L. Miriam Dickinson, John M. Hickner
The Annals of Family Medicine Mar 2008, 6 (2) 154-160; DOI: 10.1370/afm.762
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