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The Article in Brief
Cost-Effectiveness of Automated Telephone Self-Management Support With Nurse Care Management Among Patients With Diabetes
Margaret A. Handley , and colleagues
Background Diabetes is a widespread and costly condition. This study, conducted in publicly funded clinics, looks at costs and effectiveness of an automated telephone system with nurse care to support patients with type 2 diabetes in their self-management.
What This Study Found The automated telephone system with nurse care management is associated with improvements in quality of life and longevity related to patients' overall health. Using this system, a 10% increase in the number of patients meeting the American Diabetes Association's exercise guidelines can be achieved at a modest cost.
Implications
- This study is one of the first to examine the cost-effectiveness of a diabetes self-management support program that uses health communication technology to reach and involve a vulnerable population.
- Automated telephone self-management systems may help reduce inequalities in diabetes-related health in vulnerable populations.