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Research ArticleOriginal Research

Methods for Evaluating Practice Change Toward a Patient-Centered Medical Home

Carlos Roberto Jaén, Benjamin F. Crabtree, Raymond F. Palmer, Robert L. Ferrer, Paul A. Nutting, William L. Miller, Elizabeth E. Stewart, Robert Wood, Marivel Davila and Kurt C. Stange
The Annals of Family Medicine May 2010, 8 (Suppl 1) S9-S20; DOI: https://doi.org/10.1370/afm.1108
Carlos Roberto Jaén
MD, PhD
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Benjamin F. Crabtree
PhD
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Raymond F. Palmer
PhD
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Robert L. Ferrer
MD, MPH
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Paul A. Nutting
MD, MSPH
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William L. Miller
MD, MA
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Elizabeth E. Stewart
PhD
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Robert Wood
DrPH
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Marivel Davila
MPH
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Kurt C. Stange
MD, PhD
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  • Shorter Adaptive Reserve Measures
    Carlos Roberto Jaen
    Published on: 10 April 2012
  • See NDP Evaluation Team Response 9/24/2010
    Carlos Roberto Jaen
    Published on: 24 September 2010
  • Garbage In, Garbage Out
    Richard D Iliff
    Published on: 27 June 2010
  • Published on: (10 April 2012)
    Page navigation anchor for Shorter Adaptive Reserve Measures
    Shorter Adaptive Reserve Measures
    • Carlos Roberto Jaen, Professor
    • Other Contributors:

    The 23-item Adaptive Reserve reported in this article (1) is consistent with the theoretical description of its source (2).

    In response to several requests from researchers in the field for abbreviated versions, we would like to report two shorter versions that were identified during our factor analysis of the original data.

    One set of 14 items had item loading > 0.60 on the Adaptive Reserve fact...

    Show More

    The 23-item Adaptive Reserve reported in this article (1) is consistent with the theoretical description of its source (2).

    In response to several requests from researchers in the field for abbreviated versions, we would like to report two shorter versions that were identified during our factor analysis of the original data.

    One set of 14 items had item loading > 0.60 on the Adaptive Reserve factor across all samples (Cronbach's alpha = 0.96)

    1. Mistakes have led to positive changes here.

    2. I have many opportunities to grow in my work.

    3. People in our practice actively seek new ways to improve how we do things.

    4. People at all levels of this office openly talk about what is and isn't working.

    5. Leadership strongly supports practice change efforts.

    6. After trying something new, we take time to think about how it worked.

    7. Most of the people who work in our practice seem to enjoy their work.

    8. Recode: It is hard to get things to change in our practice.

    9. This practice is a place of joy and hope.

    10. This practice learns from its mistakes.

    11. Practice leadership promotes an environment that is an enjoyable place to work.

    12. People in this practice operate as a real team.

    13. When we experience a problem in the practice we make a serious effort to figure out what's really going on.

    14. Leadership in this practice creates an environment where things can be accomplished.

    Another set of 3 items had item loading >0.70 across all samples (Cronbach's alpha = 0.86)

    1. People in this practice operate as a real team.

    2. When we experience a problem in the practice we make a serious effort to figure out what's really going on.

    3. Leadership in this practice creates an environment where things can be accomplished.

    These more parsimonious measures are likely to have similar ability to represent the measurement of adaptive reserve3 while providing less direction on the areas that need to be addressed within the practice in terms of content of intervention.

    All items have a 5 point Likert scale (strongly disagree, disagree, neutral, agree, strongly agree). The final result is scaled in a 0-1.0 scale with 1.0 being a perfect score.

    References:

    (1) Jaen CR, Crabtree, BF, Palmer RF, Ferrer RL, Nutting, PA, Miller, WL, Stewart EE, Wood, R, Davila, M, Stange, KC. Methods for Evaluating Practice Transformation towards a Patient-Centered Medical Home in the National Demonstration Project Annals of Family Medicine 2010 Jun;8(Sup 1):S9-S20.

    (2) Miller, WL, Crabtree, BF, Nutting, PA, Stange, KC, Jaen CR. Primary Care Practice Development: A Relationship-Centered Approach Annals of Family Medicine 2010 Jun;8:S68-S79.

    (3) Nutting, PA, Crabtree, BF, Stewart EE, Miller, WL, Palmer RF, Stange, KC, Jaen CR. Effect of facilitation on practice outcomes in the National Demonstration Project Model of the Patient-Centered Medical Home Annals of Family Medicine 2010 Jun;8(Sup 1):S33-S44.

    Original Survey format: http://www.annfammed.org/content/suppl/2010/06/07/8.Suppl_1.S9.DC1/Jaen_SuppApp4.pdf

    NOTE: A PDF of this note is attached to the original article.

    Competing interests:   None declared

    Show Less
    Competing Interests: None declared.
  • Published on: (24 September 2010)
    Page navigation anchor for See NDP Evaluation Team Response 9/24/2010
    See NDP Evaluation Team Response 9/24/2010
    • Carlos Roberto Jaen, San Antonio, USA

    Please review the NDP Evaluation Team response to comments at http://www.annfammed.org/cgi/eletters/8/Suppl_1/S2#14417

    Competing interests:   None declared

    Competing Interests: None declared.
  • Published on: (27 June 2010)
    Page navigation anchor for Garbage In, Garbage Out
    Garbage In, Garbage Out
    • Richard D Iliff, Topeka

    As a member of the editorial board of Family Practice Management, I asked to talk with Jim Ahrens at the Chicago Assembly in 2007. My concern was that I did not see any plans to collect financial information pre- and post-transformation. My argument was that without this data, no cost- benefit decisions would be possible-- no matter what other data was obtained. He said it would be difficult. This report confirms that i...

    Show More

    As a member of the editorial board of Family Practice Management, I asked to talk with Jim Ahrens at the Chicago Assembly in 2007. My concern was that I did not see any plans to collect financial information pre- and post-transformation. My argument was that without this data, no cost- benefit decisions would be possible-- no matter what other data was obtained. He said it would be difficult. This report confirms that it was too difficult.

    This is a disgraceful failure of logic. I know that most of the authors serve as salaried hirelings of academic institutions, but surely they can imagine what it is like to meet payrolls every month. Earning a better income is the necessary, but not sufficient, condition of effective practice transformation. Without evidence that incomes improve, or at least do not decrease, all of the other data is just stuff and nonsense.

    Maybe it would be fun to know that "key practice attributes," including such earthshaking indices as "psychological safety and approach to cultural diversity," improved with TransforMed facilitation. But if you can't pay the bills, family practice will continue to circle the drain.

    As it turns out, the NDP was a failure. My gripe isn't with that. My gripe is that even if it had been a success, we still wouldn't know if it should be adopted as a working model for working stiffs like me-- you know, the kind we're having trouble attracting away from gastroenterology.

    By the way, as I pointed out in a FPM article and urged to Mr. Ahrens (without effect), there is a simple way to collect a lot of useful financial information. It's called a 1040, and banks use it to assess our ability to repay loans every day. It's hard to fake without penalty, and accurately reflects the real "bottom line." Was it too much to ask for?

    So what we have is a multimillion dollar boondoggle which was doomed from the beginning. Where do I go to ask for my dues back?

    Competing interests:   None declared

    Show Less
    Competing Interests: None declared.
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The Annals of Family Medicine: 8 (Suppl 1)
The Annals of Family Medicine: 8 (Suppl 1)
Vol. 8, Issue Suppl 1
1 May 2010
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Methods for Evaluating Practice Change Toward a Patient-Centered Medical Home
Carlos Roberto Jaén, Benjamin F. Crabtree, Raymond F. Palmer, Robert L. Ferrer, Paul A. Nutting, William L. Miller, Elizabeth E. Stewart, Robert Wood, Marivel Davila, Kurt C. Stange
The Annals of Family Medicine May 2010, 8 (Suppl 1) S9-S20; DOI: 10.1370/afm.1108

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Methods for Evaluating Practice Change Toward a Patient-Centered Medical Home
Carlos Roberto Jaén, Benjamin F. Crabtree, Raymond F. Palmer, Robert L. Ferrer, Paul A. Nutting, William L. Miller, Elizabeth E. Stewart, Robert Wood, Marivel Davila, Kurt C. Stange
The Annals of Family Medicine May 2010, 8 (Suppl 1) S9-S20; DOI: 10.1370/afm.1108
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