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Research ArticleOriginal Research

Patient-Reported Care Coordination: Associations With Primary Care Continuity and Specialty Care Use

David T. Liss, Jessica Chubak, Melissa L. Anderson, Kathleen W. Saunders, Leah Tuzzio and Robert J. Reid
The Annals of Family Medicine July 2011, 9 (4) 323-329; DOI: https://doi.org/10.1370/afm.1278
David T. Liss
MA
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Jessica Chubak
PhD
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Melissa L. Anderson
MS
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Kathleen W. Saunders
JD
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Leah Tuzzio
MPH
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Robert J. Reid
MD, PhD
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    Figure 1.

    Ambulatory Care Experiences Survey (ACES) measure of care coordination.

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    Table 1.

    Participants’ Characteristics and Patient-Reported Coordination Scores

    Specialty Care Use (No. of Visits)a
    CharacteristicsLow (0–9) n (%)High (10+) n (%)Total, N (%)Coordination Score Mean (SD)b
    CAD = coronary artery disease; RxRisk = medication-based risk adjustment measure.36
    a χ2 Test compared percentages between low and high specialty care use groups.
    b One-way analysis of variance compared mean coordination across covariate groups.
    c P <.01.
    d P <.001.
    Total1,552 (76)499 (24) c2,051 (100)77.7 (21) d
    Sex
        Female910 (59)259 (52)1,169 (57)76.2 (22)
        Male642 (41)240 (48) d882 (43)79.6 (19) c
    Race
        White1,312 (85)461 (93)1,773 (87)78.2 (20)
        Nonwhite231 (15)35 (7)266 (13)74.1 (23)
    Age, y
        65–69158 (10)43 (8)201 (10)75.3 (22)
        70–74243 (16)68 (14)311 (15)77.7 (20)
        75–79330 (21)121 (24)451 (22)79.5 (20)
        80–84379 (24)128 (26)507 (25)77.0 (21)
        85+442 (29)139 (28) d581 (28)77.7 (21)
    Chronic disease
        CAD only564 (36)231 (46)795 (39)77.2 (21)
        Diabetes only697 (45)132 (27)829 (40)78.5 (21)
        Both CAD and diabetes291 (19)136 (27) d427 (21)77.1 (21) d
    Self-rated health
        Excellent/very good321 (21)75 (16)396 (20)82.6 (19)
        Good669 (44)195 (40)864 (43)78.2 (20)
        Fair/poor519 (35)213 (44) d732 (37)74.4 (22)
    RxRisk
        Low539 (35)125 (25)664 (33)77.4 (21)
        Medium549 (35)148 (30)697 (34)77.9 (21)
        High460 (30)222 (45) d682 (33)77.8 (20)
    Any hospitalizations
        Yes305 (20)252 (51)557 (27)76.4 (21)
        No1,247 (80)247 (49)1,494 (73)78.2 (21)
    • View popup
    Table 2.

    Association Between Continuity and Coordination

    VariablesDifference in Mean Coordination (95% CI)PValue
    CAD = coronary artery disease; RxRisk = medication-based risk adjustment measure.36
    a Excluding 77 respondents because of missing race, self-rated health, or primary care physician data.
    b Interpretation: mean predicted change in coordination associated with increase of 1 SD (mean continuity=0.55; SD=0.32).
    Independent, unadjusteda
        Continuity, raw score/SDb2.22 (1.3 to 3.1)<.001
        High specialty care use0.57 (−1.5 to 2.6).59
    Independent, adjusteda
        Continuity, raw score/SDb2.21 (1.2 to 3.2)<.001
        High specialty care use1.23 (−1.0 to 3.4).27
    Covariates
        Female−2.71 (−4.3 to −1.1).001
        White3.97 (1.3 to 6.7).004
        Age (referent: 65–69), y.03
            70–743.63 (−0.1 to 7.4)
            75–795.46 (1.6 to 9.3)
            80–842.89 (−1.0 to 6.8)
            85+4.67 (1.0 to 8.3)
        Chronic disease (referent: CAD).27
            Diabetes1.96 (−0.4 to 4.4)
            Both CAD and diabetes1.08 (−1.7 to 3.8)
        Self-rated health (referent: good)<.001
            Excellent/very good4.55 (2.1 to 7.0)
            Fair/poor−3.42 (−5.4 to −1.5)
        RxRisk score (referent: medium).53
            Low−1.21 (−3.5 to 1.1)
            High0.03 (−2.3 to 2.4)
        Any hospitalizations−1.64 (−3.6 to 0.4).11
    • View popup
    Table 3.

    Association Between Coordination and Continuity According to Level of Specialty Care Use

    Independent Variables (Adjusted)a,bDifference in Mean Coordination (95% CI)PValue
    CAD = coronary artery disease; RxRisk = medication-based risk adjustment measure.36
    a Adjusted for sex, race (nonwhite, white), age (65–69, 70–74, 75–79, 80–84, 85+ years), chronic disease (CAD, diabetes, both), self-rated health (excellent/very good, good, fair/poor), RxRisk (low, medium, high), hospital admissions (no, yes).
    b Excluded 77 respondents because of missing race, self-rated health, or primary care physician data.
    c Interpretation: mean predicted change in coordination associated with increase of 1 SD.
    Continuity in low specialty care users, raw score (SD)c2.71 (1.6 to 3.8)<.001
    Continuity in high specialty care users, raw score (SD)c0.28 (−1.6 to 2.2).77

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  • The Article in Brief

    Patient-Reported Care Coordination: Associations With Primary Care Continuity and Specialty Care Use

    David T. Liss , and colleagues

    Background There is a growing need to coordinate medical care between primary care clinicians and specialists, patients, payers, and professional organizations. This study investigates the association between primary care continuity (the concentration of visits to primary care clinicians) and coordination by primary care clinicians.

    What This Study Found When elderly patients with chronic conditions receive large amounts of outpatient specialty care, the ability of primary care clinicians to coordinate care in the traditional office setting seems to diminish. Analyzing data on 2,051 Medicare enrollees with select chronic conditions, researchers find a positive association between continuity and coordination for patients with low levels of specialty care use, but not for patients who utilize specialty care at high levels.

    Implications

    • Coordinating care for an aging population with high levels of specialty care use entails additional work for primary care practices and strains their ability to effectively coordinate patient care.
    • The authors call for new methods of care provision that preempt gaps in continuity and coordination that may result from high specialty use.
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The Annals of Family Medicine: 9 (4)
The Annals of Family Medicine: 9 (4)
Vol. 9, Issue 4
1 Jul 2011
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Patient-Reported Care Coordination: Associations With Primary Care Continuity and Specialty Care Use
David T. Liss, Jessica Chubak, Melissa L. Anderson, Kathleen W. Saunders, Leah Tuzzio, Robert J. Reid
The Annals of Family Medicine Jul 2011, 9 (4) 323-329; DOI: 10.1370/afm.1278

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Patient-Reported Care Coordination: Associations With Primary Care Continuity and Specialty Care Use
David T. Liss, Jessica Chubak, Melissa L. Anderson, Kathleen W. Saunders, Leah Tuzzio, Robert J. Reid
The Annals of Family Medicine Jul 2011, 9 (4) 323-329; DOI: 10.1370/afm.1278
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