Effects of Patient-Centered Medical Home Attributes on Patients’ Perceptions of Quality in Federally Supported Health Centers

Lydie A. Lebrun-Harris; Leiyu Shi; Jinsheng Zhu; Matthew T. Burke; Alek Sripipatana; Quyen Ngo-Metzger

doi:10.1370/afm.1544

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Patient Perceptions of their Medical Home
Michael L Parchman

Published on: 20 December 2013
Author response: Patient Perceptions of their Medical Home
Lydie A. Lebrun-Harris

Published on: 29 November 2013

Published on: (20 December 2013)
Page navigation anchor for Patient Perceptions of their Medical Home
Patient Perceptions of their Medical Home
Michael L Parchman, Director
This is a remarkable national study of patient-reported care experiences within federally qualified community health centers. I am most intrigued by the consistent and strong association between patient-centered communication with members of the health care team, and all measures of perceived quality. Current standards for the PCMH emphasis more structural elements of the medical home, the "anatomy." Developing high-functioning...
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This is a remarkable national study of patient-reported care experiences within federally qualified community health centers. I am most intrigued by the consistent and strong association between patient-centered communication with members of the health care team, and all measures of perceived quality. Current standards for the PCMH emphasis more structural elements of the medical home, the "anatomy." Developing high-functioning team-based care with a focus on patient-centerd communication may be our next challenge for the Medical Home, the "physiology" of truly delivering patient-centered care.
Competing interests: None declared
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Competing Interests: None declared.
Published on: (29 November 2013)
Page navigation anchor for Author response: Patient Perceptions of their Medical Home
Author response: Patient Perceptions of their Medical Home
Lydie A. Lebrun-Harris, Social Science Analyst
Other Contributors:
We agree with your assessment that the "structure" of the Patient-Centered Medical Home is very important to facilitate care coordination. However, from the patient's point of view, they assume (correctly or not) that the "structure" of the home is sound and functioning well. Patient-centered communication and access to care are two areas where the patients are the best judge of quality.
Competing interests: None declared
...
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We agree with your assessment that the "structure" of the Patient-Centered Medical Home is very important to facilitate care coordination. However, from the patient's point of view, they assume (correctly or not) that the "structure" of the home is sound and functioning well. Patient-centered communication and access to care are two areas where the patients are the best judge of quality.
Competing interests: None declared
Show Less

Competing Interests: None declared.