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DiscussionSpecial ReportsA

The 10 Building Blocks of High-Performing Primary Care

Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace and Kevin Grumbach
The Annals of Family Medicine March 2014, 12 (2) 166-171; DOI: https://doi.org/10.1370/afm.1616
Thomas Bodenheimer
Center for Excellence in Primary Care, Department of Family and Community Medicine, University of California, San Francisco, San Francisco, California
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  • For correspondence: TBodenheimer@fcm.ucsf.edu tbodie@earthlink.net
Amireh Ghorob
Center for Excellence in Primary Care, Department of Family and Community Medicine, University of California, San Francisco, San Francisco, California
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Rachel Willard-Grace
Center for Excellence in Primary Care, Department of Family and Community Medicine, University of California, San Francisco, San Francisco, California
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Kevin Grumbach
Center for Excellence in Primary Care, Department of Family and Community Medicine, University of California, San Francisco, San Francisco, California
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  • Article
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    Ten Building blocks of high-performing primary care.

Additional Files

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    Building Blocks of Primary Care Assessment

    Files in this Data Supplement:

    • Supplemental data: Appendix - PDF file, 13 pages
  • The Article in Brief

    The 10 Building Blocks of High-Performing Primary Care

    Thomas Bodenheimer , and colleagues

    Background A movement is underway to re-engineer primary care practices to help achieve better patient health, improved experience in the health care system, and more affordable costs. This article presents a conceptual model of 10 building blocks of high-performing primary care to assist practices as they transform.

    What This Study Found The building blocks include 4 foundational elements--engaged leadership, data-driven improvement, empanelment, and team-based care--that assist the implementation of the other 6 building blocks: patient-team partnership, population management, continuity of care, prompt access to care, comprehensiveness and care coordination, and a template of the future.

    Implications

    • The authors suggest that, while the building blocks focus on design elements largely under the control of the practice organization, external reforms are needed to support the building blocks--principally a reformed payment model.
  • Annals Journal Club

    Mar/Apr: Building Blocks of High-Performing Primary Care


    The Annals of Family Medicine encourages readers to develop a learning community of those seeking to improve health care and health through enhanced primary care. You can participate by conducting a RADICAL journal club and sharing the results of your discussions in the Annals online discussion for the featured articles. RADICAL is an acronym for Read, Ask, Discuss, Inquire, Collaborate, Act, and Learn. The word radical also indicates the need to engage diverse participants in thinking critically about important issues affecting primary care and then acting on those discussions.1

    HOW IT WORKS

    In each issue, the Annals selects an article or articles and provides discussion tips and questions. We encourage you to take a RADICAL approach to these materials and to post a summary of your conversation in our online discussion. (Open the article online and click on "TRACK Comments: Submit a response.") You can find discussion questions and more information online at: http://www.AnnFamMed.org/site/AJC/.

    CURRENT SELECTION

    Article for Discussion

    • Bodenheimer T, Willard-Grace R, Ghorob A, Grumbach K. The 10 building blocks of high-performing primary care. Ann Fam Med. 2014;12(2):166-171.

    Discussion Tips

    This report uses the authors' experience in practice and in observing high-performing practices around the US to identify elements they believe are associated with high performance in primary care. The article provides a springboard for considering how multiple ingredients can come together to improve practice.

    Discussion Questions

    • What question is asked by this analysis and why does it matter?
    • How does this analysis advance beyond previous research, anecdote, and informal observations on this topic?
    • How strong is the observational and analytic approach for answering the question?
    • To what degree can the observations be accounted for by:
    1. How high-performing practices were selected?
    2. How information was ascertained about the high-performing practices and how they were deemed to be high-performing?
    3. Preconceptions and blind spots on the part of the authors and the current zeitgeist in which they and we are operating?
    4. How the observations were synthesized and interpreted?
    5. The authors' assumptions and the theoretical framework used to guide the assessment?
  • What are the main findings?
  • What is your judgment about the primacy of the "foundational elements" compared to the other building blocks?
  • What is missing?
  • Does the analysis do justice to the complex interrelationships among the building blocks?
  • How relevant are the high-performing practices to you and your practice? How transferable are the observations and conclusions to your setting?
  • What contextual factors are important for interpreting the findings?
  • How might this analysis change your practice? Policy? Education? Research?
  • What might the intended and unintended consequences be of applying these recommendations on the local and national level?
  • Who are the constituencies for the findings, and how might they be engaged in interpreting or using the findings?
  • What are the next steps in interpreting or applying the findings?
  • What researchable questions remain?

  • References

    1. Stange KC, Miller WL, McLellan LA, et al. Annals Journal Club: It's time to get RADICAL. Ann Fam Med. 2006;4(3):196-197.

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    The Annals of Family Medicine: 12 (2)
    The Annals of Family Medicine
    Vol. 12, Issue 2
    March/April 2014
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    The 10 Building Blocks of High-Performing Primary Care
    Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace, Kevin Grumbach
    The Annals of Family Medicine Mar 2014, 12 (2) 166-171; DOI: 10.1370/afm.1616

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    The 10 Building Blocks of High-Performing Primary Care
    Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace, Kevin Grumbach
    The Annals of Family Medicine Mar 2014, 12 (2) 166-171; DOI: 10.1370/afm.1616
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    Subjects

    • Other research types:
      • Professional practice
    • Core values of primary care:
      • Access
      • Comprehensiveness
      • Coordination / integration of care
      • Relationship

    Keywords

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    • practice management
    • medical
    • physician’s practice patterns

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