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Research ArticleOriginal Research

Influence of Shared Medical Appointments on Patient Satisfaction: A Retrospective 3-Year Study

Leonie Heyworth, Ronen Rozenblum, James F. Burgess, Errol Baker, Mark Meterko, Debra Prescott, Zeev Neuwirth and Steven R. Simon
The Annals of Family Medicine July 2014, 12 (4) 324-330; DOI: https://doi.org/10.1370/afm.1660
Leonie Heyworth
1Veterans Administration Boston Healthcare System, Jamaica Plain, Massachusetts
2Division of General Internal Medicine, Brigham and Women’s Hospital, Boston, Massachusetts
MD, MPH
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  • For correspondence: lheyworth@gmail.com
Ronen Rozenblum
2Division of General Internal Medicine, Brigham and Women’s Hospital, Boston, Massachusetts
PhD, MPH
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James F. Burgess Jr
1Veterans Administration Boston Healthcare System, Jamaica Plain, Massachusetts
PhD
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Errol Baker
1Veterans Administration Boston Healthcare System, Jamaica Plain, Massachusetts
PhD
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Mark Meterko
1Veterans Administration Boston Healthcare System, Jamaica Plain, Massachusetts
PhD
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Debra Prescott
3Harvard Vanguard Medical Associates, Newton, Massachusetts
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Zeev Neuwirth
4Carolinas Healthcare, Charlotte, North Carolina
MD, SM
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Steven R. Simon
1Veterans Administration Boston Healthcare System, Jamaica Plain, Massachusetts
2Division of General Internal Medicine, Brigham and Women’s Hospital, Boston, Massachusetts
MD, MPH
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Article Information

vol. 12 no. 4 324-330
DOI 
https://doi.org/10.1370/afm.1660
PubMed 
25024240

Published By 
The Annals of Family Medicine
Print ISSN 
1544-1709
Online ISSN 
1544-1717
History 
  • Received for publication May 28, 2013
  • Revision received January 31, 2014
  • Accepted for publication March 10, 2014
  • Published online July 14, 2014.

Copyright & Usage 
© 2014 Annals of Family Medicine, Inc.

Author Information

  1. Leonie Heyworth, MD, MPH1,2⇑,
  2. Ronen Rozenblum, PhD, MPH2,
  3. James F. Burgess Jr, PhD1,
  4. Errol Baker, PhD1,
  5. Mark Meterko, PhD1,
  6. Debra Prescott3,
  7. Zeev Neuwirth, MD, SM4 and
  8. Steven R. Simon, MD, MPH1,2
  1. 1Veterans Administration Boston Healthcare System, Jamaica Plain, Massachusetts
  2. 2Division of General Internal Medicine, Brigham and Women’s Hospital, Boston, Massachusetts
  3. 3Harvard Vanguard Medical Associates, Newton, Massachusetts
  4. 4Carolinas Healthcare, Charlotte, North Carolina
  1. CORRESPONDING AUTHOR: Leonie Heyworth, MD, MPH, Section of General Internal Medicine, VA Boston Healthcare System, 150 S Huntington Ave, Mailstop 152G, Jamaica Plain, MA 02130, lheyworth{at}gmail.com

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The Annals of Family Medicine: 12 (4)
The Annals of Family Medicine: 12 (4)
Vol. 12, Issue 4
July/August 2014
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Influence of Shared Medical Appointments on Patient Satisfaction: A Retrospective 3-Year Study
Leonie Heyworth, Ronen Rozenblum, James F. Burgess, Errol Baker, Mark Meterko, Debra Prescott, Zeev Neuwirth, Steven R. Simon
The Annals of Family Medicine Jul 2014, 12 (4) 324-330; DOI: 10.1370/afm.1660

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Influence of Shared Medical Appointments on Patient Satisfaction: A Retrospective 3-Year Study
Leonie Heyworth, Ronen Rozenblum, James F. Burgess, Errol Baker, Mark Meterko, Debra Prescott, Zeev Neuwirth, Steven R. Simon
The Annals of Family Medicine Jul 2014, 12 (4) 324-330; DOI: 10.1370/afm.1660
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Subjects

  • Methods:
    • Quantitative methods
  • Other research types:
    • Health services
    • Professional practice
  • Other topics:
    • Patient-centered medical home

Keywords

  • shared medical appointments
  • patient satisfaction
  • patient experience
  • primary care
  • access to care
  • patient-centered care
  • practice-based research

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