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Research ArticleOriginal Research

Persuasive Interventions for Controversial Cancer Screening Recommendations: Testing a Novel Approach to Help Patients Make Evidence-Based Decisions

Barry G. Saver, Kathleen M. Mazor, Roger Luckmann, Sarah L. Cutrona, Marcela Hayes, Tatyana Gorodetsky, Nancy Esparza and Gonzalo Bacigalupe
The Annals of Family Medicine January 2017, 15 (1) 48-55; DOI: https://doi.org/10.1370/afm.1996
Barry G. Saver
1University of Massachusetts Medical School, Worcester, Massachusetts
2Meyers Primary Care Research Institute, Worcester, Massachusetts
3Swedish Family Medicine Residency Cherry Hill, Seattle, Washington
MD, MPH
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  • For correspondence: Barry.Saver@swedish.org
Kathleen M. Mazor
1University of Massachusetts Medical School, Worcester, Massachusetts
2Meyers Primary Care Research Institute, Worcester, Massachusetts
EdD
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Roger Luckmann
1University of Massachusetts Medical School, Worcester, Massachusetts
MD, MPH
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Sarah L. Cutrona
1University of Massachusetts Medical School, Worcester, Massachusetts
2Meyers Primary Care Research Institute, Worcester, Massachusetts
4Veterans Health Administration, HSRD COIN Edith Nourse Rogers Memorial Hospitalo, Bedford, Massachusetts
MD, MPH
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Marcela Hayes
1University of Massachusetts Medical School, Worcester, Massachusetts
BS, BA
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Tatyana Gorodetsky
5Center for Health Impact, Worcester, Massachusetts
MEd (eq)
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Nancy Esparza
5Center for Health Impact, Worcester, Massachusetts
MEd
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Gonzalo Bacigalupe
6University of Massachusetts, Boston, Massachusetts
EdD, MPH
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  • Authors' Responses to Scherr and Harper
    Barry G. Saver
    Published on: 03 March 2017
  • Re:The role of persuasive messages in decision aids
    Diane M Harper
    Published on: 03 February 2017
  • The role of persuasive messages in decision aids
    Karen A. Scherr
    Published on: 26 January 2017
  • Published on: (3 March 2017)
    Page navigation anchor for Authors' Responses to Scherr and Harper
    Authors' Responses to Scherr and Harper
    • Barry G. Saver, Faculty Physician
    • Other Contributors:

    We appreciate the thoughtful comments from Scherr. As we stated, we expected this approach would arouse controversy, since, like IPDAS, we all like to think that we should be able to present patients with balanced, unbiased information, following which they should be able to make an informed choice consistent with their values. Alas, research and experience suggest that this ideal is rarely achieved. Unfortunately, gi...

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    We appreciate the thoughtful comments from Scherr. As we stated, we expected this approach would arouse controversy, since, like IPDAS, we all like to think that we should be able to present patients with balanced, unbiased information, following which they should be able to make an informed choice consistent with their values. Alas, research and experience suggest that this ideal is rarely achieved. Unfortunately, given the extensive advocacy messages to which patients are frequently exposed, the weight people place on powerful anecdotes (e.g., stories of family and friends being treated for advanced, unrelated cancers), and well-documented flaws in human decision making, it is very difficult for patients to make informed, rational decisions consistent with their values. The literature on effects of decision aids for prevention confirms this - typically, knowledge increases modestly (with scores still usually <50%; should we forbid choices until patients score at least, say, 80%?) and there is often little or no change in preferences. We hypothesized, and learned, that getting patients to seriously consider an evidence-based recommendation contrary to what they currently believed required initial, careful, substantial effort to "de-bias" them enough that many were willing to reconsider their preferences. We also learned that, even though patients rarely ask for evidence when cancer screening is recommended, they wanted to know evidence was there if they were going to consider not being screened. We did our best to present unbiased information, incorporating recommendations of other groups that conflict with those of the USPSTF into our videos, though we portrayed a physician endorsing the USPSTF recommendations because they were developed with an evidence-based process that sought to minimize bias. It is impossible to completely avoid bias - even choices about whether to present information about benefits or harms first introduces bias. But, as Scherr notes, we think that our outcomes suggest that we probably did a reasonable job in presenting both sides so that viewers could make better-informed choices and, we think, far less biased than what they would otherwise make given pervasive social messaging.

    We set out to develop decision aids that would counter pre-existing biases and support what we believed to be unbiased recommendations from the USPSTF - though some might argue that the USPSTF's typical insistence on taking a very conservative view of the evidence is, itself, a type of bias. We did not intend or have resources to do an extensive literature review/evidence analysis on our own, so we necessarily focused on the benefits and harms addressed by the USPSTF. Patients might weight some factors differently than the USPSTF - e.g., many women in our focus groups indicated they did not weight the harms of false positive mammograms as heavily as the USPSTF did. Some might value earlier diagnosis and treatment of a cancer that does not affect mortality, particularly if it might lower lifetime treatment burden. After presenting different recommendations, we encouraged patients to think about their values and what was most important to them. Our team did discuss issues not well- addressed by the USPSTF, including harms of treatment for advanced, but not ultimately fatal, cancer that might have been avoided by screening. However, without quantitative estimates of such possible outcomes, we felt that raising them could introduce bias and therefore did not include them; viewers would have no information for weighing them against the quantitative benefit and harm information we provided for other outcomes.

    We also appreciate Harper's kind compliments. In response to her question, alas, we have no means to follow our participants; the funding is gone and all identifiers have been removed to make our data anonymous. We are hoping to conduct trials of these and/or similar decision aids in health care systems that could provide long-term follow-up and allow recruitment of larger groups of patients - and would welcome inquiries from anyone interested in collaborating on such studies in a setting that could support such assessment.

    Competing interests: None declared

    Show Less
    Competing Interests: None declared.
  • Published on: (3 February 2017)
    Page navigation anchor for Re:The role of persuasive messages in decision aids
    Re:The role of persuasive messages in decision aids
    • Diane M Harper, Professor

    Congratulations on a fabulous topic and well done work. Do you plan to follow the subjects to see their actual actions, and whether/how often, they change their mind as they age?

    Competing interests: None declared

    Competing Interests: None declared.
  • Published on: (26 January 2017)
    Page navigation anchor for The role of persuasive messages in decision aids
    The role of persuasive messages in decision aids
    • Karen A. Scherr, MD/PhD student

    Saver et al.'s study raises an important question - Should persuasive messages be included in decision aids (DAs)? In this letter, I provide some initial reflections on this important question, addressing both the advantages and disadvantages of the persuasive DA tested in this study.

    As the authors note, "a persuasive approach [to DAs] is likely to arouse controversy." Personally, I found myself feeling some...

    Show More

    Saver et al.'s study raises an important question - Should persuasive messages be included in decision aids (DAs)? In this letter, I provide some initial reflections on this important question, addressing both the advantages and disadvantages of the persuasive DA tested in this study.

    As the authors note, "a persuasive approach [to DAs] is likely to arouse controversy." Personally, I found myself feeling some initial discomfort with the idea of persuasive messages in decision aids (DAs), which was heightened while watching the video interventions on YouTube (particularly the one regarding PSA testing). In some ways, the authors' purposeful use of persuasive language in their DAs is seemingly in opposition to the International Patient Decision Aid Standards (IPDAS), which emphasize the importance of providing unbiased information and emphasizing the role of patients' values in the decision-making process [1]. By nature, IPDAS would suggest that DAs should be non-persuasive.

    Saver et al., however, suggest that persuasiveness may be appropriate and even necessary in certain medical contexts. Specifically, the authors argue that because "persuasive messages have been widely disseminated for many years [in these clinical contexts],...few patients are starting from a neutral position...Thus, persuasive counter-messaging may be both needed and warranted." In fact, the lack of response to their non-persuasive DA supports their assertion that persuasive messages may be necessary to change patients' opinions (although I agree with their caveat that it is impossible to isolate the exact cause of their results given the multiple differences between the two DAs). In addition, the fact that a substantial portion of men and women still wished to undergo screening even after seeing the persuasive intervention (approximately 20-40% and 40 -60%, respectively) suggests that persuasive messages may still allow for patients' personal values to influence their decisions.

    I do, however, have some concerns with the persuasive DA, such as the authors' near-exclusive focus on decreased death as the measurement of the effectiveness of a screening test. Although this is clearly an important outcome measure and the one used by USPSTF (and other key organizations), it is only one measure and patients may care about additional outcomes, such as the likelihood of being diagnosed with metastatic disease, which may decrease with PSA screening [2]. For example, some patients may feel that the side effects associated with treatments for more advanced prostate cancer (e.g., hot flashes and gynecomastia from hormone therapy) are worse than the side effects associated with treatments for early stage prostate cancer (e.g., repeated biopsies for active surveillance). Thus, these patients may prefer to diagnose and treat the cancer early even if there is no difference in survival. Decision aids, even if designed to be persuasive, should acknowledge all the pros and cons of the treatment options.

    The question of if and how persuasive messages should be used in DAs is complex and will benefit from continued discussion between all relevant stakeholders, including patients, physicians, policy makers, and researchers.

    1. Joseph-Williams N, Newcombe R, Politi M, Durand MA, Sivell S, Stacey D, ... & Pignone M. (2014). Toward minimum standards for certifying patient decision aids: a modified Delphi consensus process. Medical Decision Making, 34(6), 699-710. doi: 10.1177/0272989X13501721

    2. Hu JC, Nguyen P, Mao J, Halpern J, Shoag J, Wright JD, Sedrakyan A. Increase in Prostate Cancer Distant Metastases at Diagnosis in the United States. JAMA Oncol. Published online December 29, 2016. doi:10.1001/jamaoncol.2016.5465

    Competing interests: None declared

    Show Less
    Competing Interests: None declared.
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The Annals of Family Medicine: 15 (1)
The Annals of Family Medicine: 15 (1)
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Persuasive Interventions for Controversial Cancer Screening Recommendations: Testing a Novel Approach to Help Patients Make Evidence-Based Decisions
Barry G. Saver, Kathleen M. Mazor, Roger Luckmann, Sarah L. Cutrona, Marcela Hayes, Tatyana Gorodetsky, Nancy Esparza, Gonzalo Bacigalupe
The Annals of Family Medicine Jan 2017, 15 (1) 48-55; DOI: 10.1370/afm.1996

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Persuasive Interventions for Controversial Cancer Screening Recommendations: Testing a Novel Approach to Help Patients Make Evidence-Based Decisions
Barry G. Saver, Kathleen M. Mazor, Roger Luckmann, Sarah L. Cutrona, Marcela Hayes, Tatyana Gorodetsky, Nancy Esparza, Gonzalo Bacigalupe
The Annals of Family Medicine Jan 2017, 15 (1) 48-55; DOI: 10.1370/afm.1996
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Subjects

  • Domains of illness & health:
    • Prevention
  • Person groups:
    • Older adults
    • Women's health
  • Methods:
    • Quantitative methods
  • Other topics:
    • Communication / decision making

Keywords

  • early detection of cancer
  • cancer screening
  • clinical decision making
  • mammography
  • prostate cancer
  • persuasive interventions

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