Research ArticleResearch Briefs

Leveraging Free-Form Comments to Assess and Improve Patient Satisfaction

Regis Terpend, Christian Rossetti, James Kroes, Sandy Mudge and Justin Glass
The Annals of Family Medicine November 2022, 20 (6) 551-555; DOI: https://doi.org/10.1370/afm.2888

Article Information

vol. 20 no. 6 551-555
DOI 
https://doi.org/10.1370/afm.2888
PubMed 
36443078
Published By 
The Annals of Family Medicine
Print ISSN 
1544-1709
Online ISSN 
1544-1717
History 
  • Received for publication March 10, 2022
  • Revision received July 12, 2022
  • Accepted for publication August 10, 2022
  • Published online November 28, 2022.
Copyright & Usage 
© 2022 Annals of Family Medicine, Inc.

Author Information

  1. Regis Terpend, PhD1,
  2. Christian Rossetti, PhD2,
  3. James Kroes, PhD1⇑,
  4. Sandy Mudge, MD, MPH3,4 and
  5. Justin Glass, MD3,4
  1. 1Boise State University, College of Business and Economics, Boise, Idaho
  2. 2Georgia Southern University, Parker College of Business, Statesboro, Georgia
  3. 3Family Medicine Residency of Idaho, Boise, Idaho
  4. 4University of Washington School of Medicine, Seattle, Washington
  1. CORRESPONDING AUTHOR: James Kroes Boise State University College of Business and Economics 1910 University Drive Boise, ID 83725 jimkroes{at}boisestate.edu

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