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Research ArticleOriginal Research

Evaluation of the Oral Health Knowledge Network’s Impact on Pediatric Clinicians and Patient Care

Tien Jiang, Judith A. Savageau, Hollis Russinof, Christine A. Riedy and Hugh Silk
The Annals of Family Medicine February 2023, 21 (Suppl 2) S39-S48; DOI: https://doi.org/10.1370/afm.2921
Tien Jiang
1Harvard School of Dental Medicine, Boston, Massachusetts
2Center for Integration of Primary Care and Oral Health, Boston, Massachusetts
DMD, MEd
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  • For correspondence: Tien_Jiang@hsdm.harvard.edu
Judith A. Savageau
2Center for Integration of Primary Care and Oral Health, Boston, Massachusetts
3University of Massachusetts Chan Medical School, Worcester, Massachusetts
MPH
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Hollis Russinof
4American Academy of Pediatrics, Itasca, Illinois
MUPP
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Christine A. Riedy
1Harvard School of Dental Medicine, Boston, Massachusetts
2Center for Integration of Primary Care and Oral Health, Boston, Massachusetts
PhD, MPH
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Hugh Silk
1Harvard School of Dental Medicine, Boston, Massachusetts
2Center for Integration of Primary Care and Oral Health, Boston, Massachusetts
3University of Massachusetts Chan Medical School, Worcester, Massachusetts
MD, MPH
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    Table 1.

    Characteristics of OHKN Survey Respondents (N = 41)

    CharacteristicRespondents, No. (%)
    Groupa
    Clinician12 (30)
    Nonclinician28 (70)
        Educator18 (45)
        Administrator10 (25)
        Researcher7 (18)
        Otherb19 (47)
    Profession
    Physician (MD/DO)c4 (10)
    Nurse practitioner1 (3)
    Administrator6 (15)
    Dentist5 (12)
    Dental hygienist15 (37)
    Otherd9 (23)
    Type of practice/work setting
    Community health center/FQHC2 (5)
    University5 (12)
    Hospital1 (3)
    Private practice1 (3)
    Nonprofit organization11 (27)
    State agency14 (35)
    Othere6 (15)
    Length of time in practice
    ≤5 years4 (10)
    6-10 years4 (10)
    11-15 years5 (12)
    16-20 years3 (8)
    ≥21 years18 (45)
    N/A (not currently in practice)6 (15)
    Location of practice
    New England/Mid-Atlantic17 (43)
    South4 (10)
    Midwest11 (27)
    West8 (20)
    Sex
    Male5 (12)
    Female32 (80)
    Prefer not to say3 (8)
    • DHSc = doctor of health science; DO = doctor of osteopathic medicine; FQHC = Federally Qualified Health Center; JD = juris doctor; MD = doctor of medicine; MPH = master of public health; MSW = master of social work; N/A = not applicable; NP = nurse practitioner; OHKN = Oral Health Knowledge Network.

    • Note: Numbers may not add up to the total number of participants because of sporadic missing data.

    • ↵a Participants could select more than 1 option, so percentages total to more than 100%.

    • ↵b Consultants, members of health care coalitions, policy advocates, regional oral health coordinators, program managers, etc.

    • ↵c Family medicine (1 physician) and pediatrics (3 physicians).

    • ↵d DHSc, MPH, MSW/JD, NP director, mental health professional, nonprofit program director, public health practitioner, public health professional, regional oral health coordinator.

    • ↵e Dental care organization, dental insurance plan, Medicaid clinician, national nonprofit, safety net clinic (not FQHC), and “work on a national level.”

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    Table 2.

    Respondents’ Assessment of OHKN Engagement and Impact (N = 41)

    MeasureRespondents, No. (%)
    Level of oral health care integration at primary clinical site
    None3 (18)
    Minimal collaboration1 (6)
    Basic collaboration at a distance2 (12)
    Basic collaboration on site5 (29)
    Close collaboration on site with system integration2 (12)
    Full collaboration in transformed/merged practice3 (18)
    Othera1 (6)
    OHKN engagement
    Time engaged with OHKN sessions
        <1 year16 (39)
        1-2 years11 (27)
        >2 years14 (34)
    Number of OHKN sessions attended
    Continuous
        Mean (SD) [range]7 (7) [0-24]
        Median4
    Categoricalb
        1-8 sessions20 (59)
        9-16 sessions10 (29)
        17-24 sessions4 (12)
    OHKN impact
    Knowledge changes
        Rated level of knowledge of medical-dental integration before OHKN participation
          Very knowledgeable10 (26)
          Moderately knowledgeable17 (44)
          Somewhat knowledgeable5 (13)
          Slightly knowledgeable6 (15)
          Not at all knowledgeable1 (2)
        Rated level of knowledge of medical-dental integration after OHKN participation
          Very knowledgeable19 (50)
          Moderately knowledgeable17 (45)
          Somewhat knowledgeable1 (3)
          Slightly knowledgeable1 (3)
          Not at all knowledgeable0 (0)
    Clinical and nonclinical practice changes
        Number of clinical practice changes reportedc
          1-2 changes3 (38)
          3-4 changes4 (50)
          ≥5 changes1 (12)
        Number of nonclinical practice changes reportedd
          1-2 changes6 (17)
          3-4 changes22 (65)
          ≥5 changes6 (17)
        Number of additional activities participated in after attending OHKN sessions
          0 activities3 (8)
          1-2 activities12 (32)
          3-4 activities23 (60)
    Types of additional activities participated in related to oral health knowledge (past 3 years)
        Oral health conference34 (89)
        Oral health webinar31 (82)
        Fluoride varnish course13 (34)
        Administrative webinar on dental integration7 (18)
        Joined oral health professional organization4 (11)
    Types of additional activities participated in after attending OHKN sessions (influenced by attending)
        Networking31 (94)
        Further training on oral health28 (88)
        Engaging with others on medical-dental integration32 (97)
        Policy change9 (38)
        Grant application7 (33)
        Scholarship7 (33)
    • OHKN = Oral Health Knowledge Network.

    • Note: Numbers may not add to the total number of participants because of sporadic missing data.

    • ↵a Administrate and provide grant funding to community programs.

    • ↵b Analyses omitted 7 respondents who reported that they did not attend any sessions.

    • ↵c Asked only of clinicians.

    • ↵d Asked of all participants (clinicians and nonclinicians).

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    Table 3.

    Respondents’ Assessment of OHKN Sessions and Integration of Oral Health and Primary Care (N = 41)

    MeasureRespondents, No. (%)
    Helpfulness of OHKN in working toward integrating oral health and primary care
    Extremely/very helpful30 (81)
    Moderately/somewhat/not helpful7 (19)
    Helpfulness of OHKN sessions in working toward integrating oral health and primary care, leading to clinical change
    Increased fluoride varnish8 (73)
    Increased referrals to clinicians7 (70)
    Hired oral health coordinator or dental team member2 (22)
    Developed dedicated patient education on oral health9 (69)
    Incorporated oral health examination6 (67)
    Incorporated oral health training for medical team9 (82)
    Most important factors in participating in OHKN networking
    Networking30 (77)
    Learning new information33 (85)
    Learning new skills11 (28)
    Interest in practice change around medical-dental integration29 (74)
    Interest in practice transformation12 (31)
    Asked to participate by employer/organization2 (5)
    Number of barriers to attending OHKN sessions
    0 barriers5 (12)
    1 barrier19 (48)
    2 barriers15 (37)
    3 barriers1 (3)
    Types of barriers to attending OHKN sessions
    Too much of a time commitment3 (7)
    Program’s format provided insufficient learning opportunities0 (0)
    Program’s content did not build on what I already knew2 (5)
    No longer in the field/career change0 (0)
    Competing priorities19 (48)
    Scheduling conflicts27 (67)
    Number of barriers to implementing practice changes following OHKN sessions
    0 barriers10 (26)
    1 barrier16 (42)
    2 barriers12 (32)
    Types of implementation barriers
    Workflow 7 (18)
    Lack of institutional support7 (18)
    Lack of support from colleagues5 (13)
    Lack of financial support6 (16)
    Need more training3 (8)
    Time4 (11)
    Recommendations for improving OHKNa
    More frequent sessions3 (8)
    Less frequent sessions0 (0)
    More networking events13 (33)
    More resource sharing14 (36)
    Introduce different topics7 (18)
    Ability for small group discussions12 (31)
    Intend to participate in future OHKN sessions39 (100)
    Likelihood of participating in future OHKN sessions if the following were offered
    Continuing education credits
        More likely10 (26)
        No preference27 (69)
        Less likely2 (5)
    Transformed to a Project ECHO format
        More likely5 (13)
        No preference29 (74)
        Less likely5 (13)
    • ECHO = Extension for Community Healthcare Outcomes; OHKN = Oral Health Knowledge Network.

    • Note: Numbers may not add to the total number of participants because of sporadic missing data.

    • ↵a Participants could select more than 1 option, so percentages total to more than 100%.

    • View popup
    Table 4.

    Themes and Subthemes From Qualitative Interviews (N = 11)

    Theme and SubthemesRespondents, No. (%)Examples of SubthemesSample Quotations
    Impact of OHKN
    Clinical10 (91)Plans for future clinical outcome measures, increased number of fluoride varnish applications, referrals to oral health professionals, dedicated patient education around oral health, incorporated oral health training, incorporated oral examination“I remember there was once a presentation for organizations that were using dental referral passports as an incentive for the patient to take that to the dental office, so that was really helpful to test that out with us as well.”
    Nonclinical11 (100)Peer-to-peer learning, knowing what others are doing, support system/community, further training in oral health, applied for grant, presenting work to OHKN, policy change“…this network is a chance to go into the weeds and figure out some best practices and see what others are doing in detail, instead of just big-picture stuff.”
    Influencing nonclinicians1 (9)N/A“But, of course, I can help, especially for mailing. They need another voice from western Maryland, I can help. You know what I mean? Because more voices, the better.”
    Cannot trace impact6 (55)N/A“[I cannot trace it] to the network itself and that’s not a criticism, but as you know, it is one, I would say the word, nexus or gathering point, but people also work in other areas, other arenas.”
    Commitment to MDI before involvement in OHKN10 (91)N/A“I have written a couple of white papers on opioids in dentistry and the role of dentists in the opioid epidemic, especially in the use for third molar extractions. I have written a paper on vaping and the oral health risks associated with vaping, and basically that requires a medical-dental integrated model.”
    Evaluation of OHKN
    Strengths of OHKN11 (100)N/A“We’ll work on that same topic but approach it and tackle it in a different way, and so it’s sometimes those creative ideas and original ideas. They might not even get published, but they’ll talk to each other, and I find that really of value.”
    Areas for improvement11 (100)N/A“One suggestion that I can think of would be maybe having a location for all of these resources to be shared in. I know that there’s a website, but there’s a lot of times that presenters had recordings that I wanted to go back and listen to again. But because I’ve transitioned positions, I lost my old e-mails, and so I didn’t have the links through the e-mails. But if there’s a place or a website where everything was housed, then that would make it super simple to go back in and get access to those resources again.”
    Drivers of MDI
    Buy-in10 (91)Leadership, clinicians, staff“…someone takes a hold, hold it in front of people to continue the push, because practice change and behavior change is so difficult… leadership buy-in is super important.”
    Finances10 (91)Reimbursement for fluoride varnish“Our reimbursement is a significant contributor to making things sustainable and for a lot of clinics.”
    Epidemiology of local disease5 (45)N/A“I would say that, given my patient population, and again, there’s lots of reasons that Latino children have increased incidence of caries and rampant disease that has a little bit to do with culture, but probably a lot to do with access.”
    Did OHKN influence these drivers?8 (73)N/A“She had a slide…that showed some metrics and how they looked at…the encounter, and what age-groups they broke it down into, and it mirrored what the AAP was doing. So I mirrored that too…I really did a copy and paste. I was like, well, there’s nothing else I need to do. This makes sense when comparing metrics and looking [at] numbers.”
    Funding11 (100)External vs internal to organization, funding to develop vs maintain oral health services“The program initially was grant funded years and years ago. Now I’d say it pretty much just kind of runs on its own. We don’t have any special grants in the works now. The only thing that we do pay for separately is, we are approved to offer ACCME credit through the American Academy of Family Physicians, so that’s an additional fee, but that’s really just picked up by the Division of Public Health, so no longer really a grant-funded program anymore.”
    Relationships11 (100)State, federal/national, individual, local organization, clinic to clinic“Even though the dental office is not part of our Federally Qualified Health Center, we do help them with some of the billing for those referrals, so we’re able to collect data on the number of dental exams that they provide on those referrals that we have.”
    Training8 (73)Medical, dental“…we arranged a special 2-hour webinar on motivational interviewing. And then, well, unrelated to this project, but it was related to the broader HRSA grant, we also require a 1-hour training on the relationship between obesity and caries and caries prevention developed by one of our other team members.”
    Better/improved care9 (82)N/A“And, basically, want to try to get medical providers to refer to dental providers …if they see children with visible cavities or something else going wrong in their mouth…When we see things that look suspicious and we think there might be something else going on besides dental…tell them to go to their physician…we’re just trying to bridge that gap.”
    Improved processes/breaking down barriers10 (91)N/A“But in our particular area, people aren’t really focused on their health…And people might go to the dentist more often than they see a doctor. So…the hygienist takes their blood pressure and checks their blood sugar and [can refer them] because they might not see their primary care physician yearly.”
    Champions7 (64)N/A“But in my experience, we get leadership buy-in…but then over time, they’re on to other things, and so there’s no longer the leadership buy-in. So, I think champions at the local level are super important, and ongoing technical assistance and support.”
    Literature/evidence3 (27)N/A“Well, I look to different literature. I mean, Patty Braun has done some great articles, and Into Mouths of Babes has some great articles. The US Preventive Services Task Force, obviously. Now, for participating in the Affinity of the CMS, Affinity Group, they have some resources.”
    Patient demand2 (18)N/A“And patients who expect it, patients who actually come in and say, ‘I’m going to see the hygienist today, too, right? My child’s going to see the hygienist?’ So it really is becoming even a bit of a demand, and I think that’s really exciting.”
    Barriers to MDI
    Barriers to implementing oral health activities11 (100)Buy-in, reimbursement, need training/lack of education, time/competing priorities, scope of practice/dental practice acts“People are resistant to change: ‘This is one more thing you’re adding to my incredibly busy schedule.’”
    Barriers to maintaining oral health activities9 (82)COVID-19 pandemic“There are just so many distractions in health care, and of course, the pandemic has been a huge one. But [there are] ongoing electronic medical record changes and providers leaving, and all of the things that disrupt the flow.”
    How barriers were overcome8 (73)How OHKN has or can help overcome these barriers“Misery loves company…hearing other people with similar challenges is reassuring. And then hearing different people’s strategies to how they’re getting data, and how they’re working with practices is just super helpful and enlightening and hopeful.”
    Barriers to implementing something learned through OHKN3 (27)N/A“… I don’t incorporate it into my practice, only because I’m limited in that practice. I’m just a hygienist. Let’s say if I was a clinical lead [I may be able to incorporate it]…”
    Policies7 (64)N/A“I know everybody’s pushing to get Medicaid to have a dental aspect of it, and in Medicare, because the adults and older adults have nothing.”
    Future efforts for OHKN in MDI9 (82)N/A“I think the American Academy of Pediatrics [has] got to broaden its network among its own members…Organized dentistry is going to fight this…So, why wouldn’t pediatricians want to allow dental? Why wouldn’t dentists want to allow one of their revenue streams to go work for a pediatrician?”
    Interest in using a Project ECHO approach for future OHKN work9 (82)N/A“I know that ECHO models are certainly starting to really take off, and I like that model because it allows for the participants to engage a little bit more than just listening to a presentation, saying, ‘Okay, alright, see you, bye, thanks.’”
    • AAP = American Academy of Pediatrics; ACCME = Accreditation Council for Continuing Medical Education; CMS = Centers for Medicare & Medicaid Services; ECHO = Extension for Community Healthcare Outcomes; HRSA = Health Resources and Services Administration; MDI = medical-dental integration; N/A = not applicable; OHKN = Oral Health Knowledge Network.

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The Annals of Family Medicine: 21 (Suppl 2)
The Annals of Family Medicine: 21 (Suppl 2)
Vol. 21, Issue Suppl 2
February 2023
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Evaluation of the Oral Health Knowledge Network’s Impact on Pediatric Clinicians and Patient Care
Tien Jiang, Judith A. Savageau, Hollis Russinof, Christine A. Riedy, Hugh Silk
The Annals of Family Medicine Feb 2023, 21 (Suppl 2) S39-S48; DOI: 10.1370/afm.2921

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Evaluation of the Oral Health Knowledge Network’s Impact on Pediatric Clinicians and Patient Care
Tien Jiang, Judith A. Savageau, Hollis Russinof, Christine A. Riedy, Hugh Silk
The Annals of Family Medicine Feb 2023, 21 (Suppl 2) S39-S48; DOI: 10.1370/afm.2921
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Subjects

  • Person groups:
    • Children's health
  • Methods:
    • Mixed methods
  • Other research types:
    • Health services
    • Professional practice
  • Core values of primary care:
    • Access
    • Coordination / integration of care
  • Other topics:
    • Education
    • Organizational / practice change

Keywords

  • oral health
  • pediatrics
  • integrated health care systems
  • learning collaborative
  • interdisciplinary research
  • primary care
  • patient care team
  • organizational change
  • health services
  • access to care
  • professional practice

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