Skip to main content

Main menu

  • Home
  • Current Issue
  • Content
    • Current Issue
    • Early Access
    • Multimedia
    • Podcast
    • Collections
    • Past Issues
    • Articles by Subject
    • Articles by Type
    • Supplements
    • Plain Language Summaries
    • Calls for Papers
  • Info for
    • Authors
    • Reviewers
    • Job Seekers
    • Media
  • About
    • Annals of Family Medicine
    • Editorial Staff & Boards
    • Sponsoring Organizations
    • Copyrights & Permissions
    • Announcements
  • Engage
    • Engage
    • e-Letters (Comments)
    • Subscribe
    • Podcast
    • E-mail Alerts
    • Journal Club
    • RSS
    • Annals Forum (Archive)
  • Contact
    • Contact Us
  • Careers

User menu

  • My alerts

Search

  • Advanced search
Annals of Family Medicine
  • My alerts
Annals of Family Medicine

Advanced Search

  • Home
  • Current Issue
  • Content
    • Current Issue
    • Early Access
    • Multimedia
    • Podcast
    • Collections
    • Past Issues
    • Articles by Subject
    • Articles by Type
    • Supplements
    • Plain Language Summaries
    • Calls for Papers
  • Info for
    • Authors
    • Reviewers
    • Job Seekers
    • Media
  • About
    • Annals of Family Medicine
    • Editorial Staff & Boards
    • Sponsoring Organizations
    • Copyrights & Permissions
    • Announcements
  • Engage
    • Engage
    • e-Letters (Comments)
    • Subscribe
    • Podcast
    • E-mail Alerts
    • Journal Club
    • RSS
    • Annals Forum (Archive)
  • Contact
    • Contact Us
  • Careers
  • Follow annalsfm on Twitter
  • Visit annalsfm on Facebook
Research ArticleOriginal Research

’They Don’t Ask Me So I Don’t Tell Them’: Patient-Clinician Communication About Traditional, Complementary, and Alternative Medicine

Brian M. Shelley, Andrew L. Sussman, Robert L. Williams, Alissa R. Segal, Benjamin F. Crabtree and ; on behalf of the Rios Net Clinicians
The Annals of Family Medicine March 2009, 7 (2) 139-147; DOI: https://doi.org/10.1370/afm.947
Brian M. Shelley
MD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Andrew L. Sussman
PhD, MCRP
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Robert L. Williams
MD, MPH
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Alissa R. Segal
PharmD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Benjamin F. Crabtree
PhD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • Figures & Data
  • eLetters
  • Info & Metrics
  • PDF
Loading

Article Figures & Data

Figures

  • Tables
  • Additional Files
  • Figure 1.
    • Download figure
    • Open in new tab
    • Download powerpoint
    Figure 1.

    Study methods. Stages of data collection with interspersed immersion/ crystallization analytic steps.

Tables

  • Figures
  • Additional Files
    • View popup
    Table 1.

    Demographic Characteristics of All Participants

    Clinic Staff (n=41)Patient Interviews (n=93)Clinician Interviews (n=14)Clinician Focus Group (n=5)Patient-Video Review Interviews (n=21)
    NP=nurse-practitioner; PA=physician’s assistant.
    Characteristics
    Sex, female38724218
    Ethnicity
        Hispanic–40––10
        Non-Hispanic white–5––1
        Native American–48––10
    Age, years
        <18–4––0
        18–30–28––7
        31–44–23––5
        45–59–18––3
        60+–18––3
        Missing–2––3
    Education
        <High school–29–––
        High school–26–––
        >High school–35–––
        Missing–3–––
    Practice specialty
        Family physicians––94–
        Pediatricians––10–
        Internists––20–
        Midlevel (PA, NP)––21–
    Institutional setting
        Indian Health Service22396010
        Community Health Center19548411
        University of New Mexico00010
    • View popup
    Table 2.

    Model of Enhanced Communication Around TM/CAM in New Mexico

    PatientsClinicians
    TM/CAM = traditional medicine and complementary and alternative medicine.
    Need to perceive opennessNeed to demonstrate openness
    Need to perceive respectNeed to demonstrate respect
    Need to perceive interestNeed to demonstrate interest
    Use driven by cultural identityNeed to initiate discussion
    Use driven by family historyCan ask about TM/CAM in acute setting
    Use driven by proximity to homeCan still be clinical and evidence-based
    Do not have outward characteristicsNeed not be content experts

Additional Files

  • Figures
  • Tables
  • Supplemental Appendixes

    Supplemental Appendix 1. Clinic Staff Interview Guide; Supplemental Appendix 2. Patient Interview Guide; Supplemental Appendix 3. Clinician Interview Guide; Supplemental Appendix 4: Video Vignette Text and Interview Questions

    Files in this Data Supplement:

    • Supplemental data: Appendixes 1-4 - PDF file, 4 pages, 154KB
  • The Article in Brief

    'They Don't Ask Me So I Don't Tell Them': Patient-Clinician Communication About Traditional, Complementary, and Alternative Medicine

    Brian M. Shelley and colleagues

    Background Although the use of traditional, complementary, and alternative medicine (TM/CAM) is widespread, clinicians and patients often don't discuss patients' TM/CAM use. This study explores factors that encourage or discourage communication between clinicians and patients about TM/CAM.

    What This Study Found Three main themes help determine whether and how patients and clinicians communicate about TM/CAM: acceptance/nonjudgment, initiation of communication, and safety/efficacy concerns. Most patients who use TM/CAM expect the clinician to initiate discussion of it. It is easier for patients to discuss TM/CAM if the clinician initiates the discussion in a nonjudgmental, accepting way. Discussion is limited by clinicians' belief that there is little TM/CAM use among their patients, lack of understanding about TM/CAM, and limited time in the patient visit. Many clinicians are skeptical about TM/CAM safety and effectiveness.

    Implications

    • Clinicians should initiate discussion of TM/CAM with their patients, but they do not have to be experts in TM/CAM therapies. Instead, they should demonstrate interest, nonjudgment, and honesty about their limited knowledge.
    • The study findings provide the foundation for a model of improved patient-clinician communication about TM/CAM. Future research should look at how implementing such a model will affect patient care, satisfaction, and trust, and how clinicians can better integrate the different types of care their patients utilize.
PreviousNext
Back to top

In this issue

The Annals of Family Medicine: 7 (2)
The Annals of Family Medicine: 7 (2)
Vol. 7, Issue 2
1 Mar 2009
  • Table of Contents
  • Index by author
  • In Brief
Print
Download PDF
Article Alerts
Sign In to Email Alerts with your Email Address
Email Article

Thank you for your interest in spreading the word on Annals of Family Medicine.

NOTE: We only request your email address so that the person you are recommending the page to knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
’They Don’t Ask Me So I Don’t Tell Them’: Patient-Clinician Communication About Traditional, Complementary, and Alternative Medicine
(Your Name) has sent you a message from Annals of Family Medicine
(Your Name) thought you would like to see the Annals of Family Medicine web site.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
17 + 2 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Citation Tools
’They Don’t Ask Me So I Don’t Tell Them’: Patient-Clinician Communication About Traditional, Complementary, and Alternative Medicine
Brian M. Shelley, Andrew L. Sussman, Robert L. Williams, Alissa R. Segal, Benjamin F. Crabtree
The Annals of Family Medicine Mar 2009, 7 (2) 139-147; DOI: 10.1370/afm.947

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero
Get Permissions
Share
’They Don’t Ask Me So I Don’t Tell Them’: Patient-Clinician Communication About Traditional, Complementary, and Alternative Medicine
Brian M. Shelley, Andrew L. Sussman, Robert L. Williams, Alissa R. Segal, Benjamin F. Crabtree
The Annals of Family Medicine Mar 2009, 7 (2) 139-147; DOI: 10.1370/afm.947
Twitter logo Facebook logo Mendeley logo
  • Tweet Widget
  • Facebook Like
  • Google Plus One

Jump to section

  • Article
    • Abstract
    • INTRODUCTION
    • METHODS
    • RESULTS
    • DISCUSSION
    • Acknowledgments
    • Footnotes
    • REFERENCES
  • Figures & Data
  • eLetters
  • Info & Metrics
  • PDF

Related Articles

  • PubMed
  • Google Scholar

Cited By...

  • Physicians Knowledge and Experiences of Counseling on Complementary, Alternative, and Integrative Medicine in Cancer Care: A Qualitative Systematic Review
  • A message from HRH The Prince of Wales, honorary fellow of the Royal College of Physicians
  • Improving the Health of Patients and Communities: Evolving Practice-based Research (PBR) and Collaborations
  • Referrals to integrative medicine in a tertiary hospital: findings from electronic health record data and qualitative interviews
  • Use of and Interests in Complementary and Alternative Medicine by Hispanic Patients of a Community Health Center
  • Status of Cardiovascular Disease and Stroke in Hispanics/Latinos in the United States: A Science Advisory From the American Heart Association
  • Video Elicitation Interviews: A Qualitative Research Method for Investigating Physician-Patient Interactions
  • Patient and Clinician Openness to Including a Broader Range of Healing Options in Primary Care
  • Integrated medicine in the management of chronic illness: a qualitative study
  • The Marriage of Community-based Participatory Research and Practice-based Research Networks: Can It Work? -A Research Involving Outpatient Settings Network (RIOS Net) Study
  • In This Issue: Practice, Research, and Reflection
  • Google Scholar

More in this TOC Section

  • Family-Based Interventions to Promote Weight Management in Adults: Results From a Cluster Randomized Controlled Trial in India
  • Teamwork Among Primary Care Staff to Achieve Regular Follow-Up of Chronic Patients
  • Shared Decision Making Among Racially and/or Ethnically Diverse Populations in Primary Care: A Scoping Review of Barriers and Facilitators
Show more Original Research

Similar Articles

Subjects

  • Methods:
    • Mixed methods
  • Other research types:
    • POEMs
    • Professional practice
  • Other topics:
    • Complementary / alternative medicine
    • Communication / decision making
    • Patient perspectives
    • Social / cultural context

Content

  • Current Issue
  • Past Issues
  • Early Access
  • Plain-Language Summaries
  • Multimedia
  • Podcast
  • Articles by Type
  • Articles by Subject
  • Supplements
  • Calls for Papers

Info for

  • Authors
  • Reviewers
  • Job Seekers
  • Media

Engage

  • E-mail Alerts
  • e-Letters (Comments)
  • RSS
  • Journal Club
  • Submit a Manuscript
  • Subscribe
  • Family Medicine Careers

About

  • About Us
  • Editorial Board & Staff
  • Sponsoring Organizations
  • Copyrights & Permissions
  • Contact Us
  • eLetter/Comments Policy

© 2025 Annals of Family Medicine