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Research ArticleOriginal Research

Sustaining “Meaningful Use” of Health Information Technology in Low-Resource Practices

Lee A. Green, Georges Potworowski, Anya Day, Rachelle May-Gentile, Danielle Vibbert, Bruce Maki and Leslie Kiesel
The Annals of Family Medicine January 2015, 13 (1) 17-22; DOI: https://doi.org/10.1370/afm.1740
Lee A. Green
1Department of Family Medicine, University of Alberta, Alberta, Canada
MD, MPH
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  • For correspondence: lagreen@ualberta.ca
Georges Potworowski
2Health Policy, Management, and Behavior, The University at Albany – SUNY, New York, New York
PhD
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Anya Day
3Altarum Institute, Ann Arbor, Michigan
MPH
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Rachelle May-Gentile
3Altarum Institute, Ann Arbor, Michigan
MPA
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Danielle Vibbert
3Altarum Institute, Ann Arbor, Michigan
MPH
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Bruce Maki
3Altarum Institute, Ann Arbor, Michigan
MA
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Leslie Kiesel
3Altarum Institute, Ann Arbor, Michigan
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Article Figures & Data

Tables

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    Table 1

    Barriers to Implementation of CQMS Identified in Existing Literature

    Barrier TypeTypical Issues
    SituationalTime needed to implement, records conversion, adverse effect on workflow or efficiency, organizational structure, organizational culture, incentives
    Cognitive/psychologicalLack of belief in value, need for control, anxiety over change, anxiety over technology
    LiabilityPrivacy, security management, data integrity
    KnowledgeAbility to evaluate and select systems, training
    FinancialStart-up costs, training costs, uncertain or misaligned return on investment
    TechnologyTechnical support, complexity, inflexibility of systems, customization limitations, reliability problems, data exchange problems
    WorkforceSkillsets of physicians, staff skills, managerial/organizational support, leadership
    • View popup
    Table 2

    Meaningful Use Stage 1 Core and Menu Measures

    Core measures (providers must meet all)
    No.MeasureThreshold
    1Computerized provider order entry used to enter medication orders directly into the electronic record30%
    2Drug-drug and drug-allergy interaction checks enabledYes
    3Problem list of current & active diagnoses maintained80%
    4Permissible prescriptions generated and transmitted electronically40%
    5Active medication list maintained80%
    6Active medication allergy list maintained80%
    7Demographics recorded as structured data50%
    8Changes in vital signs recorded and charted as structured data50%
    9Smoking status recorded as structured data for patients ≥13 years50%
    10One clinical decision support rule implementedYes
    11Patients given the ability to view, download, and transmit their health information within 4 days of its availability to the provider50%
    12Patients given clinical visit summaries within 3 business days of a visit50%
    13Electronic health information protected by appropriate technologyYes
    Menu measures (providers must meet 5 of 9)
    1Drug formulary checks enabledYes
    2Clinical laboratory test results recorded as structured data40%
    3Condition-specific patient lists generatedYes
    4Patient reminders of preventive or follow-up care sent20%
    5Appropriate, patient-specific education resources identified10%
    6Medication reconciliation performed50%
    7Transition of care summary provided for each transition of care50%
    8Capability to submit data to immunization registries implementedYes
    9Syndromic surveillance data submitted to public health agenciesYes
    • View popup
    Table 3

    Meaningful Use Stage 2 Core and Menu Measures

    Core measures (providers must meet all)
    No.MeasureThreshold
    1Computerized provider order entry used for medication, laboratory, and radiology orders60%, 30%, 30%
    2Permissible prescriptions generated and transmitted electronically50%
    3Demographics recorded as structured data80%
    4Changes in vital signs recorded and charted as structured data80%
    5Smoking status recorded as structured data for patients ≥13 years80%
    6Clinical decision support used to improve performance on high-priority health conditionsYes
    7Patients given the ability to view, download, and transmit their health information within 4 days of its availability to the provider50%, 5%
    8Patients given clinical visit summaries within 1 business day of a visit50%
    9Electronic health information protected by appropriate technologyYes
    10Clinical laboratory test results recorded as structured data55%
    11Condition-specific patient lists generatedYes
    12Clinically relevant information used to identify patients who should receive reminders for preventive or follow-up care10%
    13Appropriate, patient-specific education resources identified10%
    14Medication reconciliation performed50%
    15Transition of care summary provided for each transition of care50%,10%
    16Ongoing submission of electronic immunization data to immunization registriesYes
    17Secure electronic messaging used to communicate with patients concerning relevant health information5%
    Menu measures (providers must meet 3 of 6)
    1Ongoing submission of syndromic surveillance data to public health agenciesYes
    2Electronic progress notes entered into patient records30%
    3Imaging results are accessible through certified electronic health record technology10%
    4Patient family health histories recorded as structured data20%
    5Ongoing submission ofcancer case information to a public health central cancer registryOngoing
    6Ongoing submission of specific case information to a specialized registryOngoing

Additional Files

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  • The Article in Brief

    Sustaining "Meaningful Use" of Health Information Technology in Low-Resource Practices

    Lee A. Green , and colleagues

    Background Implementation of electronic health records (EHRs) has been studied extensively, but less is known about maintenance of EHRs once implemented. This study explores potential barriers to maintaining meaningful use of EHRs in primary care practices with limited financial, technical, and organizational resources. (Under "meaningful use," medical practices must show that they use certified EHR technology in ways that can be measured in quality and quantity.)

    What This Study Found Primary care practices with limited financial, technical and organizational resources, especially those in rural areas, are at high risk for falling on the wrong side of a "digital divide," as payers and regulators enact increasing expectations for EHR use and information management. Maintaining EHR technology will require ongoing expert technical support indefinitely, beyond implementation, to address upgrades and security needs. Maintaining meaningful use of quality improvement will require ongoing support for leadership and change management. This is a particular challenge for rural practices, because expertise is often not available locally.

    Implications

    • Without long-term support solutions, the many challenges of maintaining health information technology will likely overwhelm low-resource practices.
    • The operational and financial consequences of falling behind in EHR maintenance could mean lower quality of care for patients or possibly no care at all.
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The Annals of Family Medicine: 13 (1)
The Annals of Family Medicine: 13 (1)
Vol. 13, Issue 1
January/February 2015
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Sustaining “Meaningful Use” of Health Information Technology in Low-Resource Practices
Lee A. Green, Georges Potworowski, Anya Day, Rachelle May-Gentile, Danielle Vibbert, Bruce Maki, Leslie Kiesel
The Annals of Family Medicine Jan 2015, 13 (1) 17-22; DOI: 10.1370/afm.1740

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Sustaining “Meaningful Use” of Health Information Technology in Low-Resource Practices
Lee A. Green, Georges Potworowski, Anya Day, Rachelle May-Gentile, Danielle Vibbert, Bruce Maki, Leslie Kiesel
The Annals of Family Medicine Jan 2015, 13 (1) 17-22; DOI: 10.1370/afm.1740
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Subjects

  • Person groups:
    • Vulnerable populations
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  • Other research types:
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Keywords

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  • electronic health records
  • health information technology
  • American Recovery and Reinvestment Act
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  • rural health services
  • meaningful use
  • regional extension centers

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