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Research ArticleOriginal ResearchA

Sustainability of a Primary Care–Driven eConsult Service

Clare Liddy, Isabella Moroz, Amir Afkham and Erin Keely
The Annals of Family Medicine March 2018, 16 (2) 120-126; DOI: https://doi.org/10.1370/afm.2177
Clare Liddy
1CT Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada
2Department of Family Medicine, University of Ottawa, Ottawa, Ontario, Canada
MD, MSc, CCFP
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Isabella Moroz
1CT Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada
PhD
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Amir Afkham
3The Champlain Local Health Integration Network, Ottawa, Ontario, Canada
BEng (Hons)
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Erin Keely
4Department of Medicine, University of Ottawa, Ottawa, Ontario, Canada
5Division of Endocrinology/Metabolism, The Ottawa Hospital, Ottawa, Ontario, Canada
MD, FRCPC
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Article Information

vol. 16 no. 2 120-126
DOI 
https://doi.org/10.1370/afm.2177
PubMed 
29531102

Published By 
The Annals of Family Medicine
Print ISSN 
1544-1709
Online ISSN 
1544-1717
History 
  • Received for publication July 14, 2017
  • Revision received October 6, 2017
  • Accepted for publication October 18, 2017
  • Published online March 12, 2018.

Copyright & Usage 
© 2018 Annals of Family Medicine, Inc.

Author Information

  1. Clare Liddy, MD, MSc, CCFP1,2,
  2. Isabella Moroz, PhD1,
  3. Amir Afkham, BEng (Hons)3 and
  4. Erin Keely, MD, FRCPC4,5
  1. 1CT Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada
  2. 2Department of Family Medicine, University of Ottawa, Ottawa, Ontario, Canada
  3. 3The Champlain Local Health Integration Network, Ottawa, Ontario, Canada
  4. 4Department of Medicine, University of Ottawa, Ottawa, Ontario, Canada
  5. 5Division of Endocrinology/Metabolism, The Ottawa Hospital, Ottawa, Ontario, Canada
  1. CORRESPONDING AUTHOR: Clare Liddy, MD, MSC, Bruyère Research Institute, 43 Bruyère St, Annex E, Room 106, Ottawa, ON K1N 5C8, cliddy{at}bruyere.org

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The Annals of Family Medicine: 16 (2)
The Annals of Family Medicine: 16 (2)
Vol. 16, Issue 2
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Sustainability of a Primary Care–Driven eConsult Service
Clare Liddy, Isabella Moroz, Amir Afkham, Erin Keely
The Annals of Family Medicine Mar 2018, 16 (2) 120-126; DOI: 10.1370/afm.2177

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Sustainability of a Primary Care–Driven eConsult Service
Clare Liddy, Isabella Moroz, Amir Afkham, Erin Keely
The Annals of Family Medicine Mar 2018, 16 (2) 120-126; DOI: 10.1370/afm.2177
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Subjects

  • Methods:
    • Quantitative methods
  • Other research types:
    • Health services
    • Professional practice
  • Core values of primary care:
    • Access
    • Coordination / integration of care
  • Other topics:
    • Quality improvement
    • Communication / decision making

Keywords

  • primary care
  • electronic consultation
  • eConsult
  • referral
  • access to care
  • wait times
  • telemedicine
  • health equity

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