Skip to main content

Main menu

  • Home
  • Current Issue
  • Content
    • Current Issue
    • Early Access
    • Multimedia
    • Podcast
    • Collections
    • Past Issues
    • Articles by Subject
    • Articles by Type
    • Supplements
    • Plain Language Summaries
    • Calls for Papers
  • Info for
    • Authors
    • Reviewers
    • Job Seekers
    • Media
  • About
    • Annals of Family Medicine
    • Editorial Staff & Boards
    • Sponsoring Organizations
    • Copyrights & Permissions
    • Announcements
  • Engage
    • Engage
    • e-Letters (Comments)
    • Subscribe
    • Podcast
    • E-mail Alerts
    • Journal Club
    • RSS
    • Annals Forum (Archive)
  • Contact
    • Contact Us
  • Careers

User menu

  • My alerts

Search

  • Advanced search
Annals of Family Medicine
  • My alerts
Annals of Family Medicine

Advanced Search

  • Home
  • Current Issue
  • Content
    • Current Issue
    • Early Access
    • Multimedia
    • Podcast
    • Collections
    • Past Issues
    • Articles by Subject
    • Articles by Type
    • Supplements
    • Plain Language Summaries
    • Calls for Papers
  • Info for
    • Authors
    • Reviewers
    • Job Seekers
    • Media
  • About
    • Annals of Family Medicine
    • Editorial Staff & Boards
    • Sponsoring Organizations
    • Copyrights & Permissions
    • Announcements
  • Engage
    • Engage
    • e-Letters (Comments)
    • Subscribe
    • Podcast
    • E-mail Alerts
    • Journal Club
    • RSS
    • Annals Forum (Archive)
  • Contact
    • Contact Us
  • Careers
  • Follow annalsfm on Twitter
  • Visit annalsfm on Facebook
Research ArticleOriginal Research

Effect of an Interactive Website to Engage Patients in Advance Care Planning in Outpatient Settings

Michelle Howard, Carole A. Robinson, Michael McKenzie, Gillian Fyles, Rebecca L. Sudore, Elizabeth Andersen, Neha Arora, Doris Barwich, Carrie Bernard, Dawn Elston, Rebecca Heyland, Doug Klein, Erin McFee, Lawrence Mroz, Marissa Slaven, Amy Tan and Daren K. Heyland
The Annals of Family Medicine March 2020, 18 (2) 110-117; DOI: https://doi.org/10.1370/afm.2471
Michelle Howard
PhD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • For correspondence: mhoward@mcmaster.ca
Carole A. Robinson
PhD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Michael McKenzie
MD, FRCPC
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Gillian Fyles
MD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Rebecca L. Sudore
MD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Elizabeth Andersen
PhD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Neha Arora
MSc
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Doris Barwich
MD, CCFP
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Carrie Bernard
MD, FCFP
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Dawn Elston
MA
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Rebecca Heyland
BSc
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Doug Klein
MD, CCFP
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Erin McFee
BScN
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Lawrence Mroz
PhD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Marissa Slaven
MD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Amy Tan
MD, CCFP
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Daren K. Heyland
MD, FRCPC
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • Figures & Data
  • eLetters
  • Info & Metrics
  • PDF
Loading

Article Figures & Data

Tables

  • Additional Files
    • View popup
    Table 1

    Demographic and Clinical Characteristics of Study Participants, by Setting and Overall

    CharacteristicSetting Total (N = 136)
    Primary Care (n = 89)Cancer Care (n = 47)
    Age, mean (SD), y64.9 (7.9)66.8 (17.1)65.6 (11.9)
    Sex, female, No. (%)58 (65.2)12 (25.5)70 (51.5)
    Self-rated quality of life, No. (%)
     Excellent34 (38.2)5 (10.6)39 (28.7)
     Very good31 (34.8)19 (39.6)50 (36.8)
     Good19 (21.3)16 (33.3)35 (25.7)
     Fair5 (5.6)6 (12.5)11 (8.1)
     Poor0 (0)1 (2.1)1 (0.7)
    Marital status, No. (%)
     Married/common law64 (71.9)36 (76.6)100 (73.5)
     Widowed9 (10.11)2 (4.3)11 (8.1)
     Never married7 (7.9)1 (2.1)8 (5.9)
     Divorced/separated9 (10.1)8 (17.0)17 (12.5)
    Highest level of education, No. (%)
     Some high school or less5 (5.6)5 (10.6)10 (7.4)
     High school diploma9 (10.1)6 (12.8)15 (11.0)
     Some university/college degree24 (27.0)15 (31.9)39 (28.7)
     University degree29 (32.6)13 (27.7)42 (30.9)
     Graduate degree22 (24.7)8 (17.0)30 (22.1)
    Importance of spirituality/religion, No. (%)
     Extremely important22 (24.7)7 (14.9)29 (21.5)
     Very important25 (28.1)9 (19.1)34 (25.0)
     Somewhat important19 (21.3)10 (21.3)29 (21.3)
     Not very important12 (13.5)13 (27.1)25 (18.4)
     Not at all important9 (10.1)8 (17.0)17 (13.6)
     Don’t know1 (1.1)0 (0)1 (0.7)
    Ethnicity, No. (%)
     Asian/Pacific Islander0 (0)2 (4.3)2 (1.5)
     African/black North American1 (1.1)0 (0)1 (0.8)
     Caucasian/white82 (92.1)43 (91.5)125 (91.9)
     East Indian1 (1.1)1 (2.1)2 (1.5)
     First Nations/Inuit/Metis/Aboriginal2 (2.2)0 (0)2 (1.5)
     Other3 (3.4)1 (2.1)4 (3.2)
    Language spoken on a daily basis, No. (%)
     English85 (95.5)47 (100.0)132 (97.0)
     French0 (0)0 (0)0 (0)
     Other4 (4.5)0 (0)4 (3.0)
    Clinical frailty score,27 mean (SD)a1.9 (0.9)2.7 (1.2)2.2 (1.1)
    Need help with written instructions/materials, No. (%)
     Never61 (68.5)34 (72.3)95 (70.0)
     Rarely19 (21.3)7 (14.9)26 (19.1)
     Sometimes8 (9.0)5 (10.6)13 (9.6)
     Often1 (1.1)1 (2.1)2 (1.5)
     Always0 (0)0 (0)0 (0)
    • ↵aScore ranges from 1 to 9, with higher scores indicating greater frailty.

    • View popup
    Table 2

    Scores on the Advance Care Planning Engagement Survey at Baseline and Follow-Up in Entire Cohort (N = 136)

    MeasuresBaseline Score, Mean (SD)Follow-upa Score, Mean (SD)Mean Difference (95% CI)Unadjusted P ValueAdjusted P Valueb
    Behavior change process (all scales 1-5)
     Knowledge3.2 (1.0)4.1 (0.8)0.9 (0.70 to 1.05)<.001<.001
     Contemplation2.4 (0.9)3.2 (1.1)0.8 (0.66 to 0.98)<.001<.001
     Self-efficacy3.9 (0.8)4.2 (0.7)0.3 (0.11 to 0.39)<.001<.001
     Readiness2.6 (1.0)3.2 (1.0)0.6 (0.44 to 0.71)<.001<.001
     Overall2.9 (0.8)3.5 (0.8)0.6 (0.49 to 0.73)<.001<.001
    Action (overall scale 0-21)
     Medical decision makers (5 items)1.2 (1.3)1.5 (1.3)0.3 (0.09 to 0.48).004.004
     Health situations (5 items)1.2 (1.6)1.4 (1.6)0.2 (−0.03 to 0.41).08.08
     Medical decisions (5 items)1.1 (1.5)1.3 (1.6)0.3 (0.07 to 0.48).01.01
     Flexibility (5 items)1.2 (0.7)1.4 (0.8)0.2 (0.10 to 0.31)<.001<.001
     Asking doctors questions (1 item)0.1 (0.3)0.1 (0.3)0.0 (−0.07 to 0.06).86.86
     Overall4.0 (4.9)5.2 (5.4)1.2 (0.54 to 1.77)<.001<.001
    • ↵a At 6 to 12 weeks.

    • ↵b Adjusted for age, sex, education, clinical frailty score, setting (primary care, cancer care).

    • View popup
    Table 3

    Scores on the Advance Care Planning Engagement Survey at Baseline and Follow-Up by Setting

    MeasuresPrimary Care (n = 89)Cancer Care (n = 47)Inter-action P Valuec
    Baseline Score, Mean (SD)Follow-upa Score, Mean (SD)Mean Difference (95% CI)P ValuebBaseline Score, Mean (SD)Follow-upa Score, Mean (SD)Mean Difference (95% CI)P Valueb
    Behavior change process (all scales 1-5)
     Knowledge3.1 (1.0)4.0 (0.8)1.0 (0.76 to 1.21)<.0013.4 (1.1)4.1 (0.8)0.7 (0.40 to 0.92)<.001.07
     Contemplation2.4 (0.8)3.3 (1.0)0.9 (0.67 to 1.08)<.0012.5 (1.0)3.2 (1.2)0.7 (0.45 to 0.99)<.001.65
     Self-efficacy3.9 (0.8)4.3 (0.7)0.3 (0.15 to 0.48)<.0014.0 (0.9)4.1 (0.8)0.1 (−0.12 to 0.36).31.33
     Readiness2.5 (0.9)3.2 (0.9)0.7 (0.50 to 0.84)<.0012.9 (1.2)3.3 (1.1)0.4 (0.18 to 0.59)<.001.04
    Action (overall scale 0-21)
     Medical decision makers1.2 (1.4)1.4 (1.3)0.2 (−0.08 to 0.39).181.2 (1.3)1.7 (1.4)0.5 (0.19 to 0.90).004.16
     Health situations1.0 (1.4)1.3 (1.6)0.3 (0.01 to 0.51).041.6 (1.8)1.6 (1.7)0.1 (−0.36 to 0.49).76.18
     Medical decisions1.1 (1.5)1.3 (1.6)0.2 (−0.04 to 0.48).091.0 (1.5)1.4 (1.7)0.4 (0.01 to 0.71).04.82
     Flexibility1.2 (0.6)1.3 (0.8)0.2 (0.06 to 0.32).0051.3 (0.7)1.6 (0.9)0.2 (0.06 to 0.42).009.23
     Asking doctors questions0.01 (0.1)0.1 (0.3)0.1 (0.02 to 0.14).0070.3 (0.5)0.2 (0.4)−0.2 (−0.32 to −0.03).02<.001
     Overall3.7 (4.6)4.8 (5.2)1.1 (0.37 to 1.87)<.0014.6 (5.4)5.9 (5.8)1.2 (0.12 to 2.31)<.001.17
    • ↵a At 6 to 12 weeks.

    • ↵b Adjusted for age, sex, education, clinical frailty score.

    • ↵c Interaction term for setting (primary care or cancer care).

Additional Files

  • Tables
  • The Article in Brief

    Effect of an Interactive Website to Engage Patients in Advance Care Planning in Outpatient Settings

    Michelle Howard , and colleagues

    Background Advance care planning conversations do not always happen routinely between patients and health care clinicians in primary care or cancer care settings because of system constraints. Online programs may help to engage patients in advance care planning in outpatient settings. A team of Canadian researchers tested PREPARE, a one-hour online program that guides patients through the process of advance care planning. The program was developed by clinicians at the University of California San Francisco and the Veterans Affairs Medical Center, San Francisco, to increase engagement in advance care planning. The goal of the study was to implement the tool in primary care and cancer care outpatient settings in real-world practice to evaluate its impact on advance care planning engagement among older adults in the study.

    What This Study Found One hundred thirty-six participants from across multiple outpatient clinic sites in Canada completed the self-paced program and a before-and-after survey. Researchers found they were better equipped to handle advance care planning after completing the online program, with improvements in their knowledge, decision making, confidence and readiness for the planning process. Additionally, participants took modest action to begin advance care planning.

    Implications

    • The results suggest that self-directed advance care planning tools like PREPARE could support advance care planning initiatives in outpatient health care settings and among the public.
PreviousNext
Back to top

In this issue

The Annals of Family Medicine: 18 (2)
The Annals of Family Medicine: 18 (2)
Vol. 18, Issue 2
March/April 2020
  • Table of Contents
  • Index by author
  • Back Matter (PDF)
  • Front Matter (PDF)
  • In Brief
Print
Download PDF
Article Alerts
Sign In to Email Alerts with your Email Address
Email Article

Thank you for your interest in spreading the word on Annals of Family Medicine.

NOTE: We only request your email address so that the person you are recommending the page to knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
Effect of an Interactive Website to Engage Patients in Advance Care Planning in Outpatient Settings
(Your Name) has sent you a message from Annals of Family Medicine
(Your Name) thought you would like to see the Annals of Family Medicine web site.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
2 + 1 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Citation Tools
Effect of an Interactive Website to Engage Patients in Advance Care Planning in Outpatient Settings
Michelle Howard, Carole A. Robinson, Michael McKenzie, Gillian Fyles, Rebecca L. Sudore, Elizabeth Andersen, Neha Arora, Doris Barwich, Carrie Bernard, Dawn Elston, Rebecca Heyland, Doug Klein, Erin McFee, Lawrence Mroz, Marissa Slaven, Amy Tan, Daren K. Heyland
The Annals of Family Medicine Mar 2020, 18 (2) 110-117; DOI: 10.1370/afm.2471

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero
Get Permissions
Share
Effect of an Interactive Website to Engage Patients in Advance Care Planning in Outpatient Settings
Michelle Howard, Carole A. Robinson, Michael McKenzie, Gillian Fyles, Rebecca L. Sudore, Elizabeth Andersen, Neha Arora, Doris Barwich, Carrie Bernard, Dawn Elston, Rebecca Heyland, Doug Klein, Erin McFee, Lawrence Mroz, Marissa Slaven, Amy Tan, Daren K. Heyland
The Annals of Family Medicine Mar 2020, 18 (2) 110-117; DOI: 10.1370/afm.2471
Twitter logo Facebook logo Mendeley logo
  • Tweet Widget
  • Facebook Like
  • Google Plus One

Jump to section

  • Article
    • Abstract
    • INTRODUCTION
    • METHODS
    • RESULTS
    • DISCUSSION
    • Footnotes
    • References
  • Figures & Data
  • eLetters
  • Info & Metrics
  • PDF

Related Articles

  • PubMed
  • Google Scholar

Cited By...

  • Digitisation of patient preferences in palliative care: mobile app prototype
  • Randomised trial of a serious illness decision aid (Plan Well Guide) for patients and their substitute decision-makers to improve engagement in advance care planning
  • Google Scholar

More in this TOC Section

  • Neighborhood Determinants of Primary Care Access in Virginia
  • Proactive Deprescribing Among Older Adults With Polypharmacy: Barriers and Enablers
  • Artificial Intelligence Tools for Preconception Cardiomyopathy Screening Among Women of Reproductive Age
Show more Original Research

Similar Articles

Subjects

  • Domains of illness & health:
    • Chronic illness
  • Person groups:
    • Older adults
  • Methods:
    • Quantitative methods
  • Core values of primary care:
    • Comprehensiveness
    • Coordination / integration of care
    • Personalized care
  • Other topics:
    • Ethics
    • Communication / decision making

Keywords

  • advance care planning
  • end of life care
  • decision making
  • decision support techniques
  • behavior
  • prospective studies
  • patient engagement
  • primary care
  • oncology

Content

  • Current Issue
  • Past Issues
  • Early Access
  • Plain-Language Summaries
  • Multimedia
  • Podcast
  • Articles by Type
  • Articles by Subject
  • Supplements
  • Calls for Papers

Info for

  • Authors
  • Reviewers
  • Job Seekers
  • Media

Engage

  • E-mail Alerts
  • e-Letters (Comments)
  • RSS
  • Journal Club
  • Submit a Manuscript
  • Subscribe
  • Family Medicine Careers

About

  • About Us
  • Editorial Board & Staff
  • Sponsoring Organizations
  • Copyrights & Permissions
  • Contact Us
  • eLetter/Comments Policy

© 2025 Annals of Family Medicine