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Research ArticleOriginal Research

Clinician and Staff Perspectives on Implementing Adverse Childhood Experience (ACE) Screening in Los Angeles County Pediatric Clinics

Gabriela Alvarado, Ryan McBain, Peggy Chen, Ingrid Estrada-Darley, Charles Engel, Nipher Malika, Edward Machtinger, Brigid McCaw, Shannon Thyne, Nina Thompson, Amy Shekarchi, Marguerita Lightfoot, Anda Kuo, Darcy Benedict, Lisa Gantz, Raymond Perry, Indu Kannan, Nancy Yap and Nicole Eberhart
The Annals of Family Medicine September 2023, 21 (5) 416-423; DOI: https://doi.org/10.1370/afm.3014
Gabriela Alvarado
1Rand Corporation, Santa Monica, California
MD
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Ryan McBain
1Rand Corporation, Santa Monica, California
PhD
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Peggy Chen
1Rand Corporation, Santa Monica, California
MD
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Ingrid Estrada-Darley
1Rand Corporation, Santa Monica, California
MSW
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Charles Engel
2University of Washington School of Medicine, Seattle, Washington
MD
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Nipher Malika
1Rand Corporation, Santa Monica, California
PhD
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Edward Machtinger
3University of California, San Francisco, California
MD
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Brigid McCaw
3University of California, San Francisco, California
MD
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Shannon Thyne
4Olive View-University of California Los Angeles Medical Center, Los Angeles, California
MD
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Nina Thompson
4Olive View-University of California Los Angeles Medical Center, Los Angeles, California
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Amy Shekarchi
4Olive View-University of California Los Angeles Medical Center, Los Angeles, California
MD
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Marguerita Lightfoot
5Portland State University School of Public Health, Portland, Oregon
PhD
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Anda Kuo
3University of California, San Francisco, California
MD
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Darcy Benedict
6Harbor-University of California Los Angeles Medical Center, Los Angeles, California
MD
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Lisa Gantz
7Los Angeles County Department of Health Services, Los Angeles, California
MD
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Raymond Perry
7Los Angeles County Department of Health Services, Los Angeles, California
MD
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Indu Kannan
7Los Angeles County Department of Health Services, Los Angeles, California
MD
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Nancy Yap
7Los Angeles County Department of Health Services, Los Angeles, California
MSN
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Nicole Eberhart
1Rand Corporation, Santa Monica, California
PhD
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  • For correspondence: eberhart@rand.org
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    Figure 1.

    Typical ACE screening clinic workflow.

    ACE = adverse childhood experience.

Tables

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    Table 1.

    Domains of Interest and Sample Questions

    DomainSample Questions
    Overall screening process and experienceHow is ACE screening going?
    What aspects of the screening process are working best?
    What aspects of the screening process are more challenging?
    Training and supervisionHow prepared were you for your role in ACE screening and response?
    Acceptability and equityHow comfortable is the screening process for you?
    In what ways were you mindful of your patients’ background (racial/ethnic/cultural/religious) when talking about ACEs?
    Experiences with patientsHow do you address ACEs during the visit?
    Have you noticed any issues with patients when completing the screener?
    Resources and referralsWhen and how do you offer resources and referrals to patients?
    Effects on staffHow has the ACE screening and response affected you?
    • ACE = adverse childhood experience.

    • View popup
    Table 2.

    Focus Group Discussion Participants Across Rounds

    Study CharacteristicRound 1 (Aug-Dec 2020)Round 2 (Jul-Oct 2021)
    Implementation phaseEarly implementationLater implementation
    Number of FGDs1412
    Number of clinics included55
    Number of frontline staff3029
    Number of medical clinicians2922
    Number of psychosocial support staff87
    Total number of participants6758
    • FGD = focus group discussion.

    • View popup
    Table 3.

    Category 1. Screening Acceptability and Perceived Utility

    ThemeRound 1Round 2
    Theme 1. Clinicians, frontline staff, and psychosocial support staff generally felt comfortable administering and discussing the ACE screener.✓✓
    Theme 2. Clinicians were concerned about conducting screenings when there were insufficient resources to help patients.✓✓
    Theme 3. At certain clinics serving patients with a high prevalence of adversity, some clinicians, frontline staff, and psychosocial support staff did not see strong added value of ACE screening.✓✓
    Theme 4. Clinicians and frontline staff shared concern about “triggering” patients, though they weren’t aware of any specific instances of this occurring.✓✓
    Theme 5. Clinicians felt patients and caregivers have been receptive and open to the ACE screening, with a few exceptions.✓✓
    Theme 6. Medical professionals perceived that many patients and caregivers appeared to find value in ACE screening—including a sense of relief and validation.✓✓
    Theme 7. Many patients and caregivers did not complete the open-ended question on strengths, but clinicians perceived this question as important.✓✓
    Theme 8. Both clinicians and frontline staff offered more specific observations on patient/caregiver challenges, confusion, hesitancy, and discomfort related to ACE screening.✓✓
    • ACE = adverse childhood experience.

    • View popup
    Table 4.

    Category 2. Implementation and Quality Improvement

    ThemeRound 1Round 2
    Theme 1. Clinicians, frontline staff, and psychosocial support staff faced logistical challenges and workflow issues with ACE screening.✓✓
    Theme 2. For some frontline staff, ACE screening was viewed as a “black box” about which they knew little and were only peripherally involved.✓✓
    Theme 3. Clinicians and frontline staff faced challenges in describing the purpose of ACE screening to patients and reviewing screening results with patients.✓✓
    Theme 4. Clinicians were sometimes unsure how to respond to ACE screening results and wanted additional tools or support in this area; they developed opinions on areas for more training and ongoing support.✓✓
    Theme 5. Clinicians and psychosocial support staff needed more resources and support for referrals.✓✓
    Theme 6. There were additional challenges regarding ACE screening for certain populations.✓✓
    Theme 7. Clinics had increasingly established effective ACE screening and response workflows.✗✓
    Theme 8. Clinicians and frontline staff formulated suggestions to improve ACE screening implementation, quality, and acceptability.✗✓
    • ACE = adverse childhood experience.

    • View popup
    Table 5.

    Category 3: Perceived Effects of ACE Screening on Patients and Clinicians

    ThemeRound 1Round 2
    Theme 1. Clinicians and frontline staff thought the ACE screening helped elicit important information and build trust with patients.✓✓
    Theme 2. Many clinicians were unsure if patients were connecting with existing resources after receiving referrals.✓✓
    Theme 3. Clinicians, frontline staff, and psychosocial support staff expressed concerns about the burden of completing ACE screening for caregivers of young and/or multiple children.✓✓
    Theme 4. Although most clinicians felt ACE screening had not changed patient care, some expressed that screening gave them peace of mind that important information was not being overlooked.✓✓
    Theme 5. ACE screening and review can take an emotional toll on clinicians.✓✗
    Theme 6. Success of the referral process has varied significantly.✗✓
    • ACE = adverse childhood experience.

Additional Files

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The Annals of Family Medicine: 21 (5)
The Annals of Family Medicine: 21 (5)
Vol. 21, Issue 5
September/October 2023
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Clinician and Staff Perspectives on Implementing Adverse Childhood Experience (ACE) Screening in Los Angeles County Pediatric Clinics
Gabriela Alvarado, Ryan McBain, Peggy Chen, Ingrid Estrada-Darley, Charles Engel, Nipher Malika, Edward Machtinger, Brigid McCaw, Shannon Thyne, Nina Thompson, Amy Shekarchi, Marguerita Lightfoot, Anda Kuo, Darcy Benedict, Lisa Gantz, Raymond Perry, Indu Kannan, Nancy Yap, Nicole Eberhart
The Annals of Family Medicine Sep 2023, 21 (5) 416-423; DOI: 10.1370/afm.3014

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Clinician and Staff Perspectives on Implementing Adverse Childhood Experience (ACE) Screening in Los Angeles County Pediatric Clinics
Gabriela Alvarado, Ryan McBain, Peggy Chen, Ingrid Estrada-Darley, Charles Engel, Nipher Malika, Edward Machtinger, Brigid McCaw, Shannon Thyne, Nina Thompson, Amy Shekarchi, Marguerita Lightfoot, Anda Kuo, Darcy Benedict, Lisa Gantz, Raymond Perry, Indu Kannan, Nancy Yap, Nicole Eberhart
The Annals of Family Medicine Sep 2023, 21 (5) 416-423; DOI: 10.1370/afm.3014
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Subjects

  • Person groups:
    • Children's health
    • Vulnerable populations
    • Family
  • Methods:
    • Qualitative methods

Keywords

  • adverse childhood experience
  • childhood trauma
  • early life stress
  • primary health care
  • pediatrics

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